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    AiryCreations

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    Services - AiryCreations

    Balloon services

    Event planning

    Wedding planning

    AiryCreations Photos

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    9 years ago

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    9 years ago

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    The Balloon Guy - Sean Edwards | CEO & Founder | The Balloon Guy

    The Balloon Guy

    (82 reviews)

    Fairfax

    You know those rare moments where you sit back and go "wow, I am really crushing this parenthood…read morething!". Well this was one of those defining moments. We had such anxiety about what to do for our son's 5th birthday and wrestled with doing Chuck E Cheese or Gymboree. We decided to take a chance on the Balloon Guy and man, they nailed it! Yasmine and Sean were instrumental in creating one of those childhood moments that kids look back and remember fondly throughout their adulthood. Yasmine was a true artist with all her balloon creations and probably made over 30 balloon designs that day ranging from unicorns, princesses, ninjas, sharks, Mario, Superheros, flowers, hats etc. In my head, I know all those kids wished they had parents half as cool as us, ha! Check out the photo. Those kids had a freakin' blast!

    Incredibly upset and disappointed with this company. I was in communication with their…read morerepresentative several months prior to my baby shower. I was back and forth between an 18ft ballon garland and a 21ft balloon garland. Their representative informed me that if I went with the 21ft garland, they would throw in free delivery (a $150 value). I asked for the balloon color options and a contract but it was never sent. I followed up a few weeks later and they sent a very limited selections for balloon color options only. When I followed up on the contract and to pay the deposit for the balloons, they said they would no longer offer free delivery. The person was very dismissive and could care less that my event was a month away. Luckily, I found a different balloon company, Plan My Party LA, for a fraction of the price.

    Panache Floral Design - This is what ordered

    Panache Floral Design

    (67 reviews)

    $$$$

    Tarzana

    What an incredibly disrespectful exchange I had with the shop. First they called to see if the…read morehouse had a gated community. All you have to do is google the address and a picture comes up; it's a stand alone house. Then they called again asking if they can leave the flowers at the door. I called back to see what the problem was, and this is what I get: "oh thank you for responding so quickly! We called you half an hour ago. You need to respond right away when we call." The tone was condescending. The comment was rude. I don't owe them anything. I am a customer. Do your job! I do not sit and do nothing all day waiting for them to call me. You have one job, customer service is what keeps businesses alive, but clearly this man is so busy he does not need new customers. If you use this shop make sure to sit by the phone just in case they need you or you will be profusely disrespected. He was asserting control and aggressions at me due to possible lack of control in his personal life. But you need to leave personal affairs dormant when you are at work. I am so glad I did not leave my friend's number for them to contact, because she was ill and these flowers were to brighten her day. If they would have called her and talked to her like that, it would have been awful. These were 'Get well soon' flowers!! He thought he was talking to the recipient, which is even worse, cause he would have been rude to the lady who just had a surgery. Very disappointing and disturbing! Never will I do business with them again! Also, the floral arrangement I chose was in a different vase. They gave a cheap vase instead of the one in the picture. Again disappointing!!

    I absolutely recommend this floral shop Sam is amazing. I ordered flowers for my BFF of 43 yrs. a…read moreplant for her Dad's funeral. A year later I ordered again, and Sam remembered me. Great service, value. I won't order anywhere else again!

    AiryCreations - eventplanning - Updated June 2026

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