What an incredibly disrespectful exchange I had with the shop. First they called to see if the house had a gated community. All you have to do is google the address and a picture comes up; it's a stand alone house. Then they called again asking if they can leave the flowers at the door. I called back to see what the problem was, and this is what I get: "oh thank you for responding so quickly! We called you half an hour ago. You need to respond right away when we call." The tone was condescending. The comment was rude. I don't owe them anything. I am a customer. Do your job! I do not sit and do nothing all day waiting for them to call me. You have one job, customer service is what keeps businesses alive, but clearly this man is so busy he does not need new customers. If you use this shop make sure to sit by the phone just in case they need you or you will be profusely disrespected. He was asserting control and aggressions at me due to possible lack of control in his personal life. But you need to leave personal affairs dormant when you are at work. I am so glad I did not leave my friend's number for them to contact, because she was ill and these flowers were to brighten her day. If they would have called her and talked to her like that, it would have been awful. These were 'Get well soon' flowers!! He thought he was talking to the recipient, which is even worse, cause he would have been rude to the lady who just had a surgery. Very disappointing and disturbing! Never will I do business with them again! Also, the floral arrangement I chose was in a different vase. They gave a cheap vase instead of the one in the picture. Again disappointing!! read more

Panache Floral Design - This is what received - Florists Near Me - Tarzana, California

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I absolutely recommend this floral shop Sam is amazing. I ordered flowers for my BFF of 43 yrs. a plant for her Dad's funeral. A year later I ordered again, and Sam remembered me. Great service, value. I won't order anywhere else again! read more

This was my third time ordering from Panache, and the experience was truly incredible! I'm now a lifelong regular. I just wish more of my floral recipients were in this area... John went far above and beyond to learn about the recipient and tailor the arrangement to exactly fit my needs! He event threw in a free upgrade of tremendous value. When I saw the picture of the arrangement, I was wowed by the beautiful colors and extravagance! A true artist! read more

Panache Floral Design - Florists Near Me - Tarzana, California

Beware of this flower store - their business practices are deceitful and customer service is atrocious. The physical address listed on their website isn't even theirs. The actual store does not have information whatsoever on this. Flowers never got delivered, whoever answers is extremely rude, you will get fraudulent charges on your card from them. To top it off, they will make you run around for your money to get a refund (the bank has to get involved). This place is a complete scam, and their business practices are utterly disgraceful. read more

What a special and uplifting experience I had as a recipient of Panache Flowers! There were also chocolates and a teddy bear included. I want to send a huge thanks to Michael, the patient delivery professional who worked hard to get those flowers into my hands on Friday, 1/28. He was just the most positive, bright light in my day and I wanted to recognize the care with which he handled the flowers, the sincerity when he spoke to me, and his professional approach during the whole interaction. Michael didn't let any hurdles stop him: I was not expecting the delivery; our address is always misrepresented on maps; the sender didn't know our gate code; and I declined Michael's first call as I was unfamiliar with the phone number... But Michael went above and beyond out of the goodness of his heart - he said he didn't want the flowers to overturn or the gifts to be stolen, and that he was willing to wait for me anywhere by the complex I instructed. He even offered a convenient hidden spot by my garage where he could leave the items if I couldn't come out. He was extremely professional, cheery, and accommodating the whole time, even though it was early AM and he had to deal with all the inconveniences of reaching me. When I finally came out, I could hear his smile in his voice and saw his eyes were beaming in joy, as if he was genuinely celebrating with me in my happiness to get the flower surprise. I would be willing to vouch that anyone getting flowers delivered by Michael, regardless of the occasion, would be treated with professionalism, courtesy, and kindness. As you can see in the photos, the flowers were stunning! This beautiful arrangement had such high-quality roses that 5 days later, I still have a bunch of them standing fresh despite me blasting the heater on in the room the whole time. Even though I was the recipient this time around, I look forward to a time when I can support Panache with more business. Thank you! read more

Panache Floral Design - Florists Near Me - Tarzana, California

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I am about to send a Yelp on your delivery shop Panache. This is the most arrogant, rude maybe manager in the flower business. I'm deciding rather to add your company as well. As you can see, I have tried to give your business and I keep getting horrible service. You know this company is bad but you would think they are the only ones in the area that deliver flowers. I'm not having being treated like nothing because some idiot can't handle the holiday pressure. Get out the business if you can't. And the rudeness is unbearable. I'm yelping the shit out this place and if I don't hear from your team. I will do a separate one on you guys. I'm furious. Damn flowers dying when the order delivered on the wrong day to start and then we get some employee with his bad attitude treating CUSTOMERS like shit. He doesn't understand how he's getting business and paid.  Michael Warner. read more

If there was a choice to rate this floral business I give it a -1 Becuase a star is acknowledgment. I have to say customer service is horrible!!! Presentation is horrible over priced flower arrangements and poor quality floral organization I am so upset with the arrangement I received there is no way I paid over 100 dollars for this mess. They delivered 2 days early not going based with the time frame they provided it was the wrong vase as you can see the back looks a mess seems like they ran out of flowers get your business elsewhere they refuse to fix there mess. read more

Panache Floral Design - No way I paid 100 for this mess! - Florists Near Me - Tarzana, California

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Anyone who is sending flowers across the country has a little bit of nerves that the flowers delivered will be beautiful, and delicately delivered with your love and intent for sending them. I recently ordered flowers for a very dear friend battling cancer and celebrating a birthday. After my order was placed, I received a call from the flower shop within five minutes regarding a change in delivery date (I ordered late in the day). She was so friendly and concerned and it made me feel at ease that Saturday's delivery would be smooth. My friend called crying about the beautiful flowers and went on and on about the quality and fragment smell. I was really impressed by the whole process. If you need flowers delivered in the L.A. area, this is your choice! hands down! with gratitude for the service provided! read more

I needed flowers and asked a friend for a recommendation, he suggested Panache and I was not disappointed. John took such good care of me. The flowers were gorgeous and delivery was early on a Sunday morning. I will definitely order from them again and tell all read more

Panache Floral Design - Florists Near Me - Tarzana, California

Had some gorgeous flowers delivered and it was the first time in history that the flowers ordered were the ones delivered instead of a version of what was selected online. Had to add a picture. Love them! We will be using Panache from now on! read more

Panache Floral Design - Gorgeous blooms! - Florists Near Me - Tarzana, California

I ordered flowers for a funeral and they were stunning!!! They made such a unique and gorgeous arrangement.. it truly stood out!! Thank you Sam!! You're amazing! read more

Sam, the owner is an Angel! He made the most beautiful flower arrangements for my birthday from my mother in law from Maryland. He went above and beyond with his service and made me feel so special calling me and checking to make sure I not only received my flowers but also to wish me a Happy Birthday It's so rare to get personal service these days but with Panache and Sam you will feel like his best friend! I highly recommend using them for all your floral needs read more

DO NOT ORDER FROM HERE! I ordered a bouquet and it was the largest they had for that arrangement. It was for my mother's birthday, $100 dollars worth and what I got was anything but that! The balloon was deflated, 6 roses (not the correct colors) when I should of had at least 18! They put 2 lilies and called it a day. I spoke to someone named Sam and he said he will give me a coupon code if I send him a photo of the flowers. What a joke!!!!!!! I sent him the photos and proof of what I ordered and I still haven't heard from him even after I sent him a message the next day. Never again!! read more

Panache Floral Design - Does this look like $100 dollars worth?? WORST ARRANGEMENT EVER!!! Don't do business with these thieves!!!! - Florists Near Me - Tarzana, California

Very happy with their service, the roses were beautiful and customer service was fantastic. Sam did a great job! They even included a free Mylar balloon upgrade. Thanks again Sam! read more

Panache Floral Design - Florists Near Me - Tarzana, California

Received the most stunning arrangement from a very beautiful friend during a very emotional time. I called Panache the second I received it and was absolutely overwhelmed. It was the most gorgeous floral arrangement I have ever received!!! read more

Every once in a while you run into a business that still has a soul. A friend of mine found himself in the Intensive Care Unit due to a worsening condition of his health. Since I am in NY I could not visit him personally and wanted to cheer his spirits up with nice flowers. I began looking for flower shops in the neighborhood of the hospital and found Panache. Sam not only took my order and delivered magnificent flowers. He also personally called the ICU in the hospital and took extra care to make sure that the flowers delivered to my friend (hospitals usually don't like flowers in ICUs). A few days later the family arrived to my friend's room and being out-of-state they had no local contacts. They saw my flowers and gave a call to the flower store and got to Sam. Sam, with his huge heart, went out of his way to find my phone number and called me to connect me up with the family. I feel so lucky to have found this little gem of a store. read more

Last time we ordered flowers they wanted to deliver the day we placed the order because it was easy for them. I had to tell them not to because there is a reason why we set a delivery date and time. They are closed to us so the delivery was pretty easy for them for what they told me. Last week I ordered flowers for Mother's Day and decided on setting up the delivery one day earlier to avoid the messiness of Sunday, and the arrangement never got delivered. When we called to inquire about it, we did not get someone on the phone until Sunday, my friend got the nastiest response from whoever answers the phone saying they had over 700 orders and then hung up on us. I called to inquire about a refund on Monday and did not get an answer because the person in charge was not in but they could deliver the flowers then (what for? It's already late) I called the following day and the person who answered was extremely rude and kept on talking over me as I tried to explain the issue. He was also talking to someone else at the same time and was being rude as well. I had to tell him to stop and let me talk. The charge is still pending on my account as he assured I never got charge for the flowers. Also he said they can't do anything because they just make the flowers nothing else. They are doing nothing to help so I will need to call the bank once the charge is posted. Stay away from them if you want to save yourself a headache. Good customer service is non existent and the arrangements are overpriced. You can get better quality of flowers somewhere else. read more

These wonderful gentleman bent over backwards to deliver flowers on Valentine's day even though I placed my order at the last minute. Hat off to you guys for helping me out. read more

Sam from Panache came to me as a recommendation from our events team at Dreamworks. We used them on a lot of our corporate events and became a staple for any of our private studio parties. I've only primarily worked with Sam for all of my floral gifts. I've never gotten anything except praise and thanks for how beautiful the arrangements are. I now use him at my new studio for any of our events but also for all my special birthday requests. I can't speak highly enough about working with Panache. Nowadays I literally just give them a price point and tell them where the flowers are going to go and never have to even ask or give a direction as to what I'm looking for - and the arrangements delivered have always been beyond what I could've wanted. They're sort of the go to among some of the studio execs - so if you want to say you expect an amazing arrangement, you should expect the price to match. Once again, Sam is literally the best!!!!!!!! read more

Absolutely beautiful flowers. They took their time to create an incredible bouquet. Highly recommended!

What a wonderful flower shop. Amazing customer service, and prompt attention to inquiry. Even when the shop was closed I got a return text. Beautiful plant arrangements and professional presentation. They will be my go to flower shop for all occasions and the special people in my life!!! Many thanks for the great work you do read more

Beautiful flowers, great service! This flower shop is amazing, Jon was kind, professional, patient truly knowledgeable and did an incredible job even though I only purchased a small arrangement. It was beautiful, reasonably priced, delivered on time and the flowers are still beautiful after several days. Thank you! Really recommend Panache! read more

I was quite disappointed with the flowers I ordered. I received a call indicating they didn't have the vase I selected, nor did they have any baby vases they had on their website. The lady on the phone said they'll make it up by adding more flowers...it's really not the quantity, but the quality! I was quite embarrassed when I saw the arrangement that was sent! read more

Panache Floral Design - This is what I ordered from the website. The arrangement that was delivered was like someone just threw it in a vase! - Florists Near Me - Tarzana, California

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Absolutely wonderful service! Sam and his crew went above and beyond to insure the delivery was made. We had a little mix up with the address (my fault) and Sam didn't give up until we got the correct info and the plant was delivered! And it was a lovely floral design! Highly recommend, its so nice to know that there are still business owners out there who truly care. Rae Law PA to the CEO of Diligent Delivery System Houston, TX read more

I'm so delighted with the beautiful flowers that were sent to my dear friend from Panache. They were perfect and I love how I was notified when they arrived. Would come here again for sure!!!!! Thank you so much. read more

Panache Floral Design - Beautiful!!!! Looks like an island vacation - Florists Near Me - Tarzana, California

My husband ordered flowers to be delivered for Mother's Day. I was shock to see a messy Retired looking flowers with a lot of greenery stuffed into cheap vase. The delivery guy was on his phone and rushed me to sign the delivery form. On day two the flowers were falling apart. The cheap Vase looks like a dollar store item. I called customer service and was offered a coupon for my next purchase. What?! No thank you! Very disappointing bouquet for the price ($89). read more

Panache Floral Design - They stuffed my $89 bouquet with this garbage. Flowers were falling apart by day 2. - Florists Near Me - Tarzana, California

I received four dozens stunning roses from this florist on my bday a week ago. It was pouring rain and the roads had been closed to my area but they went out of their way to make sure I got them. Kept the card as I will personally order from them myself. I think it was the owner himself I spoke to who was so sweet, would love to pop by and see your shop thanks again, they lasted a full week !! read more

Absolutely wonderful delivery experience with Sam! Flowers were beautiful and the service was very professional.

Panache delivered flowers to my doorstep. They looked like they'd already been around a couple days when I received them, still pretty but tired looking from the get go. I called to see if they might consider sending fresh ones. As it turns out, they explained to me that they do fulfillment for various online flower companies - and it's difficult to make customers happy with the cheap price of the orders. Well, first - why tell me this? I'm a future customer and a presently unhappy one, and secondly, if you can't say something nice about the online companies you fulfill for, don't work with them. The attitude was kind of shocking - they told me they do all kinds of Hollywood parties, galas, and that this online business is so hard to make any money. Why do I need to know any of this? To first impress me with your book of business only to deliver sad looking flowers to me? The person sending the flowers to me wanted me to receive a pretty arrangement and would have expected them to be fresh. That is not asking too much. And, the man kept calling me his little darling and used other terms of endearment when speaking with me. The whole experience was completely off-putting. I gave them 1 star rather than two, because the man (I believe his name is Sam) said he'd redeliver something in a day or two, but he never did! Great service...NOT. read more

My Mother who is disabled and lives in another state sent me a "fruit/gift" basket. The items in the basket were 99 cent store items. The basket was all packing taped together. It looked very cheaply put together & made. I don't dare tell my Mom, who also happens to be on a fixed income & I can't imagine how much they charged her for this. The note that was taped to the basket was not even professionally typed out. They separated the word "can't" on 2 lines presentation is everything & this didn't cut it. I took a picture of the 10-15 grapes they included in this "fruit" basket it's next to a Pringles lid so you can see the abundance of fruit that was included. I also do not eat meat & they put beef jerky in the basket! read more

Panache Floral Design - Florists Near Me - Tarzana, California

Sam is the only one I trust when I send flowers. Having just read all of the other reviews, I can not speak to the website issues many have spoken to, but I have been using Sam for the last 18 years and he has never once disappointed me. Working in Los Angeles, I have often had to send high end bouquets to some "high end" people and he has never disappointed. Definitely go directly to Sam when you are in need. read more

Ordered flowers today for a birthday and I must say, the service was superb. I don't often find myself compelled to leave a yelp review, but this time I was. Sam went above and beyond to make my order look beautiful and was very responsive to my questions and requests. I highly recommend their services. I'll be back soon! read more

Ok... please stop and read this!! First of all- I honestly think that the people that gage the one star reviews on Panache could not have gotten flowers from Sam at Panache! They clearly rated the wrong floral shop because I have used Sam religiously for every single client I've sent flowers to, every friend, parents, etc. for SEVENTEEN YEARS and every single arrangement that he's ever done has been nothing short of perfection. I've posted several pics of the arrangements he's done. There's one thing that I always hear when I send flowers from panache and it's, "these are the prettiest flowers I've ever seen!" And, his flowers last for weeks sometimes, depending on how much you add water and the temperature in the room that they are in. I just recently received flowers from panache from my best friend for my birthday and they could not be any more jaw droppingly gorgeous! They are almost a week old and still look amazing and the smell is intoxicating! I text Sam my order and within minutes, he responds and takes care of it. I tell him the price I want to pay and leave the art to him. He never disappoints. He reminds me annually of my friends bdays! And, he will text me to ask me if I want to send Mother's Day flowers this year, like I did last year. I say yes, he creates, and the next thing I know, mom and sis are in (happy) tears because they got another drop dead gorgeous arrangement of flowers from Sam! Sam keeps everything on file. So, for a busy professional, Sam is THE BEST FLORAL ARTIST there is. He's not just a florist, but a PR Consultant as well, with a touch of Marketing! I would not go anywhere else for flowers and my only recommendation based on the reviews below is you need to order Direct to Panache and not through another flower service. You have no idea how hot the truck is that delivers the flowers to your customers or how careful the driver is with the flowers or how long the flowers are being carried around in the hot truck when you order from a cheap 1-800Flowers service. Had these reviewers ordered direct, they would have gotten a jaw dropping gorgeous arrangement! Panache is the best! read more

Sam's the best. Been using Panache for years and intend to continue doing so. The flowers Panache send out are always beautiful, and arranged immaculately. Best florist I've ever used. read more

BAIT & SWITCH: WEBSITE IS A FAKE!! - Post Mother's Day I ordered 2 bouquets: one for mom & one for sis in hospital. Sam (owner) took my order by phone and asked me to read the order number to him. That should have been the 1st sign that the arrangements on his website we're not his designs. BOTH arrangements delivered we're STARKLY different and CHEAPER THAN those on the site. When I called and complained, Sam agreed to send an additional arrangement for "free". (It was not actually free if you consider the excessive price previously paid for the prior 2 cheap bouquets!) Sam did keep his word and sent an additional bouquet which, at first glance, seemed to rectify the orignal BAIT AND SWITCH order. However, two days later, the bouquet was a wilted mess!! CHEAP! CHEAP! CHEAP! YOU'D BE A FOOL TO WASTE your business here! read more

Panache Floral Design - 1st fake Bouquet ordered from site - Florists Near Me - Tarzana, California

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Panache really made me feel that I was a valued customer, and that they care about the arrangements they make! When I called at first, they were quite busy- and for good reason! They are the go to florists, from Woodland Hills to Studio City! I am glad I waited for a call back, because the owner, Sam, provided quality customer service that I have not experienced in a long time. He gave me specific and direct answers to all my questions, and went above and beyond for my order. The arrangement I ordered was sent to Kaiser Permanente Woodland Hills Medical Center, and to my delight Panache are regulars there! I called in my order around noon, and the delivery was made around 1:20pm! I am so grateful I did not settle for another shop. Best pricing, best delivery, best service, best florist! read more

I have used Panache Floral Designs for all of my flower arrangements for a few years now, and they have never let me down. Sam has such excellent taste that I just tell him the occasion and I leave the rest up to him. He always does an amazing job. I highly recommend Panache Floral Designs for all occasions. read more

I ordered a funeral wreath on line through 800 flowers. The next day I got a call from the shop. The gentleman discussed what I had ordered and helped me make a better choice for our service. Not only once durning the week but 4 times I talked to them at Panache. Extremely kind and helpful with what my needs and feelings were. This shop has a great gift for caring for their customers. I highly recommend this shop. I just wish they were in Texas so I could use them here. THANK YOU PANACHE from the bottom of my heart. read more

Sam was a godsend! I live out-of-state and I needed to order a silk arrangement for an aunt that is very ill and cannot have flowers or plants in her hospital room. I was having trouble finding a florist that could assist. Sam went above and beyond to help me with my request. He delivered a wonderful arrangement that I know brightened my aunt's day. He also double checked with the nurse to be sure they received the arrangement and put it in my aunt's room. Amazing service, thank you so much Sam, you are my angel!! read more

These guys are wonderful. Stunning colorful arrangements sent exactly when they say they are going to... and they remind me when I may be forgetting a birthday! 5 stars and highly recommended read more