My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

First visit to repair dishwasher was bumpy, tech put in wrong part and it took 3 days to get the…read moreright piece in. That said, Rafael, the owner, took responsibility and came out with the original tech to correct the issue and seems to have gotten it straightened out. I appreciate his responsiveness and both gentleman were very polite and friendly. I'm hoping the issue (leaking) is not resolved. I did very much appreciate their quick response, both when I first called and in getting the part in/coming out. All's well that ends well.

Phil and Darnell quickly diagnosed my issue of having a faulty oven ignitor which they replaced…read more Both of these gentlemen were efficient, friendly and highly professional. I would definitely recommend them and will call them for future appliance services.

The technician called and said he was on his way but then came 30+ minutes later (I live in Owings…read moremills), He was a bit nonchalant about his work and his demeanor. He said my frig had two problems and I'd probably be better off buying a new one. Then he said I had one problem (control panel) and seemed to say the 2nd issue (gas leak) may be ok. It was just too wishy washy.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

I made the mistake of calling the appliance Dr. and I have regretted it ever since…read more Very very poor customer service very unclear pricing- he will charge you through the nose when i called to complain his response was "well then, next time call someone else" 'nuff said'

Awful! BAIT-and-SWITCH. He advertises 24hr service…read more That is a lie to lure you into calling him. He would not come out at 7pm on a Monday. (That should have scared me off.) He told me the appointment fee is $115 to come out. I said fine. That is an industry standard for a time and materials billing company. However, SURPRISE! He says something to my daughter (who was handling appt) about prices that she doesn't understand. Then when I get home there is a "flat rate" repair bill for $295. He tricked us with the normal appointment model (time and materials), then billed me at an insane flat-rate. If he only does flat-rates, then he MUST tell people that before making the appointment. How deceptive. I would never have agreed to hire him for $295 for ten minutes in my house (half of which was using the toilet!) to replace a single compressor capacitor, FIVE minutes of work, $35 part. He has the 24hr promise to lure people into calling him, $115 appointment fee, then tries to spring a flat rate on you after he shows up and you are into him for $115, are you kidding? This is bait and switch. To make matters worse, I've had several messages back and forth to him and he is indignantly ignoring my claim about his bait and switch. I wish I had read all his reviews on Angs' List, as I now see he is ethically challenged.

We did not end up using Star Services at all. The day they were scheduled, they never showed up and…read morenever called to say what happened. I texted, and they just said their day was really busy. They offered to come the next day, and I said to text when they were on the way, which they did. Initially they had quoted $75 flat fee, but it turns out that is only diagnostic, and they only accept Cash App or cash. When I said I was not comfortable with Cash App, they called and were not exactly polite, so when I said "no thank you, we will have to use someone else, since I only use Zelle or Venmo and not Cash App for online payment," they hung up on me. I can't speak to their repair abilities, only that it felt rude and sketchy from the start to not call or notify me of their policy ahead of time. Just be aware, it's Cah App, cash money, or nothing - if they show up at all.

Provided prompt and courteous service. He is an expert in several brands of appliances since he has…read moreworked with a few different companies. Really rare these days to find someone who can diagnose an appliance. Personal service and the five star rating comes from his abilities and skill. I do have to say that the payment process was not easy and had to download an app to pay since he doesn't accept payment methods. I believe he will be changing this soon though.

I met Kal today when he and his son visited to fix a GE Cafe refrigerator. He's responsive,…read moreknowledgable, professional, and charges fairly for his service. He was able to diagnose the issue over the phone, and suggested pre-ordering the needed part to avoid additional cost for me, and additional time spent for him; it worked out great. I'll definitely reach back out to KZ for appliance repairs and maintenance.

Thank you for being honest and charging me the agreed- upon price....my dryer is now working…read moreperfectly!

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

We are currently renting a townhome. The dishwasher has been secreting this white and black soggy…read moresubstance after every single cycle since the day we moved in. I've cleaned the machine and ran a sanitize cycle multiple times to no avail. After experiencing some respiratory symptoms about a month ago, I decided to switch to washing our dishes by hand while we waited for our landlord to provide a resolution. His suggestion after almost month was to sanitize the dishwasher, but we recognized that this would only maintain the machine and not effectively eliminate the buildup. I turned to Yelp and found Jeremy. I texted him and he responded within less than 15 minutes. He asked for make and model information for the dishwasher. We were able to get an appointment scheduled for 3 days out with less than 30 minutes of interaction via text message. Our appointment was this morning and Jeremy texted me when he was 30 minutes out. He was communicative, prompt, and efficient. He was able to remove the dishwasher door and identify the area that was discharging this mysterious substance. He steam cleaned the area, tested the function of the dishwasher, and put the door back on. His rate was extremely fair and we will be certain to continue to call him for any appliance issues!

Great prices and excellent service. We had a slight issue with our microwave and refrigerator and H…read moreand O came within a week to replace with a brand new refrigerator and a new door for the ice maker/refrigerator. On top of that I paid half of what I would at a corporate appliance store

Good service, fair prices, really nice people! Would…read morerecommend! :) Very happy with my dryer! :)

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

I just bought a refrigerator from Bmore Appiliances (the Samsung model with family hub) and I…read moreabsolutely love it!!! It was a great experience from start to finish. Friendly and helpful staff, a great price, and on time delivery with haul away included, I couldn't ask for more!!! I highly recommend them and will definitely return for future needs.