My daughter has high anxiety and was diagnosed with selective mutism - which means she will not…read moretalk or even gesture to anyone that she is not comfortable with. We have been trying for years to get her to go to our regular family dentist and the most she would do is sit in the chair. I did a google search for a pediatric dentist that specializes in children with special needs and anxiety and Playtime Pediatrics came up as highly rated. Well they deserve that rating and higher! My daughter was able to go through an entire checkup, cleaning and even x-rays in her first visit. From the moment we entered the clinic, everything was relaxed and easy. Our hygienist Katelyn was so patient, positive and encouraging. She explained everything to my daughter and made her (and me) feel so at ease. Dr. Raylin was just as great and explained all our options for treating some cavities. We are beyond happy to have found Playtime Pediatrics!

Playtime pediatrics is located next to Morgan crossing. There is ample parking although the spots…read morecan be a bit tight. Inside is a beautiful bright waiting area with a TV and toys. Staff at front desk seem very friendly. This was a first time visit for my child and he can be shy and not great in medical settings. The assistant greeted us at the front and we were able to bring toys to the back. They like to take pics and weigh patients but my son wasn't into it so they weren't pushy. They spend time talking about dental habits and had lots of toys and stuffed animals to pretend to clean teeth. There's a TV and lots of books and toys. Definitely very patient staff! Dr. Ella Choi comes in at the end and is super friendly. We as parents assisted with the check up for assessing the mouth. It was quick enough that it didn't seem traumatic for my son. At the end, kids get to go to the toy chest for a treasure. It seemed like a positive enough experience that we booked for a follow up check up in 6 months time for my toddler.

The team was so amazing w my two boys, whom are 3 year old twins. They went above and beyond to…read moremake them so comfortable. In comparison to our previous vist at a dental office! My boys were SO PROUD of themselves and its all thats to stephanie Andria and Dr.Diederik. As a family we would recommend this office to any anxious children or toddlers that have had an unpleasant experience from another office

Fantastic doctor and fantastic facility for kids. The service my son received is beyond…read moreexceptional. I am very pleased with the entire process.

My daughter moved to PDG when she was 3 because she needed some cavities taken care of and had to…read morego under and honestly it has been great since switching. Over the years some small cavities but they have been dealt with very effectively and with no pain. It isn't the cheapest option for dentist but I am reluctant to change because of the level of service they provide. When I was there I saw a Mom with her baby in a carrier bring her older son who was severely autistic, the staff handled it so gently and with great understanding, they must be receiving special training or are just naturally awesome.

I have been coming to PDG for a long time. I have had lots of work done on my teeth, including…read morehaving lots of teeth pulled out at the hospital. I am never afraid to come because the staff and dentists are so nice. Dr. Scheidaman and Dr. Kennedy are really nice and don't hurt at all when I come to see them. My mom likes that the staff are always friendly, we never have to wait to long to be seen and that the office is always clean and organized. The tv's are fun to watch and so is picking from the Treasure Chest after my appointments.

The entire team here is incredible. Dr. Diya is SO good with her patients. And she explains…read moreeverything to the parents. She's patient and so kind. We will not go anywhere else. The amount of work my daughter has had on her teeth she should be scared to go to the dentist. She loves seeing Dr. Diya and the hygienists. I can't rave enough about this place. Dr. Diya's caring personality does not go unnoticed. Thank you for just being you.

We brought in our 5 year-old son for a consultation to fix his 8 cavities (yes, we're not good…read morebrushers/flossers) after his general dentist said that he's not experienced enough with young kids. We brought in X-rays, and Dr. Chander maybe spent a minute with us telling what he would do - fix all either with laughing gas or send us to another specialist to fix all at one time under general anesthetic and then he left. We then spent the next 10 minutes talking to the manager about payment options. When I questioned why we couldn't ask for a treatment plan without laughing gas or general anesthetic, the answer I got was, "well, the doctor probably thought he's uncooperative". Since we were uncomfortable with the treatment plan offered, we consulted yet another dentist, and there, the dentist spent 10-15 minutes during the consultation meeting check each tooth over and also testing our son's patience in the chair, needless to say, we went to this dentist to fix his teeth. I have no problems with dental practices needing to make money (especially if they have a fancy waiting room and staff that don't hate you when you walk in). I can also rationalize exceptionally good dentists charging above what is recommended by the provincial dental pay scale (they also will demand the difference between what your insurance pays and what they charge even for a consultation), but what I have a problem with is when a PEDIATRIC dental practice has no desire to determine a child's comfort level in the chair BEFORE recommending a treatment plan. Our son has seen quite a few doctors and specialists and has had a few exams with various machines, and the conclusion after all these exams is how calm he is - in fact, where he got his teeth fixed, he was even used as the example by the parent of a screaming child of how to behave at a dentist's office. Boy, this has turned into a very long review, but we saw the positive reviews from other patients and thought we might be able to get the same - a meaningful consultation with a pediatric dental specialist that would know how to deal with children without having to resort to rendering them dazed and confused. We didn't get that, and in fact, the only thing we did get was a bad taste in our mouths.

They are the best we had to change 5 dentists for our son!!…read moreHe had couple of cavities and like so many other kids wasn't really comfortable getting his teeth fixed All other dentist wanted to do sedation.... Because my son wasn't an easy client!!! Finally we found pediatric dental group in Coquitlam Dr.Bradford Shceidman was great he was so nice ,friendly and patient and as well his team,they were very professional We can't thank him enough I will recommend him to all families with young children:)

Fancy but not advanced equipment. Drs are not that experienced and detail oriented. They dont…read moreexplain well and care enough

One of the best! They're able to take our family of four and schedule appointments altogether well…read moreahead of time. Dr Manji and all the assistants are super friendly and helpful. She works with your dental coverage and ensures that you have a great care plan and regular checkups and cleanings.

Dr Manji IS A GEM !!!!! She has been our dentist for 16 years; first in Surrey and now at her own…read moreBeautiful, Bright, Dental Office. I love how she has interacted with my daughter from K thru 22 yrs old!!!!! TOTALLY worth driving 45+ minutes to see her !!!!! ((REALLY good at no-pain needles))

!! PLEASE AVOID THIS PLACE !!…read more I had an extremely distressing experience at Guildford Town Centre Dental during a recent tooth extraction. Despite my repeated expressions of pain, Dr. Fatemeh Mortazavi Alavi proceeded with the extraction without providing adequate anesthesia. This led to intense pain and a severe panic attack that lasted for over two hours, which the staff was ill-equipped to handle. Instead of providing real support, they repeatedly told me to "relax" and "calm down," which only intensified my anxiety. I was eventually transferred to the hospital, but the lack of urgency from the clinic only worsened my condition. Additionally, I developed infections at the extraction sites and had to seek care elsewhere. The lack of proper care and attention during such a serious procedure was deeply alarming. I was left feeling traumatized and have completely lost trust in this clinic. Despite multiple emails and a phone call with the clinic's senior manager, I still have not received a proper apology or resolution. This experience has left me emotionally distressed and deeply affected both myself and my partner, who witnessed the ordeal. Based on the negligence and lack of accountability I experienced, I strongly advise others to avoid this place, especially for any tooth extraction procedures. If I could give this clinic less than 1 star, I would.

WORST dental experience of my entire life, I would give 0 stars if I could. I was given an estimate…read morefor $700 and booked in to get cavities filled on the left side of my mouth. After performing work on the left side, which is what I was booked in for, I was informed that the estimate I had been given for this appointment was for the RIGHT side. Nowhere on the estimate did it say it was for the right side, and I don't know why it made sense in their minds to give me an estimate that was not for the work that I was being booked in for. I expect that the estimate that I am given, is an estimate for the work that is about to be performed. I was slapped with a bill of $1,068 and 3 ladies at the front were gaslighting me. I will NEVER be coming back to this place ever again. Book at your own risk and ask a TON of questions so you aren't purposely mislead like I was.

I had to get my son's tooth pulled.His back molar. They didnt hesitate to help in everyway they…read morecould. thank you Monarch staff. your great!

18 minutes for doing x-ray, cleaning and dr check up!. Does any one think this make sense? That is…read morea easy money to make. They let you lie down, get up and few hundred from your pocket. My son's appointment was at 3:30 pm . Into the clinic at 3:31pm , at 3:48 pm all three job done. Even Dr find out popcorn from his teeth when she did the examination after cleaning. Dealing with monarch been 7 years, never thought about it. Mentioned to her about, she ( I think her name is Sindy) says :"manager is outside if you want to talk". Went outside ask about the manager ,they says manager is in Burnaby branch.I called and did a complain .she says will get back to me next week. Let's see

We brought out little one here for her first checkup and we had Dr. Michael. The staff was great,…read morethe place was big and clean. There is a small play area for the kids, there's a fish tank in the dental area. When it was our turn, it went by so quick. The little one was scared as it was her first time but they were great. Highly recommend.

I have been with Monarch pediatric my entire life, and recently becoming an adult, I made the tough…read moredecision to move onto a general dental clinic. Throughout my life, Monarch pediatric had served my brothers and I with only the best care. The staff are caring, kind, open, and very easy to talk to and book appointments with. I am extremely satisfied with the care I received here, and only with that they did more than pediatric work. It's also a family run business, with the owner's son now working there as a dentist. I would highly recommend Monarch Pediatric.