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Kippax, XWY

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AJC Domestic

5.0 (1 review)

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14 years ago

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NAC Domestic Appliances

NAC Domestic Appliances

(24 reviews)

We've had a really poor experience. So far have spent £180…read morefor a dishwasher repair that despite two visits is still not working. Booking return visits has been arduous and time consuming, with appointments taking a further 2 weeks to come through. Wouldn't recommend

AVOID!!! WOULD NOT RECOMMEND NAC OVER £300 SPENT AND FAULT…read moreSTILL NOT FIXED Please read other negative reviews before committing to this company, I wish we had! We are now over £300 out of pocket and our dishwasher still has the exact same recurring fault. Engineers have attended multiple times, and on each visit a replacement part has been fitted. However, the same part has melted again each time, clearly showing that the underlying fault has never been properly diagnosed or resolved. Despite this, we were required to make ADVANCE payments before knowing whether the repair had been successful -- which it wasn't, on any occasion. We are now in the position where we have effectively paid the cost of a brand-new dishwasher with nothing to show for it. The company has REFUSED to offer even a partial refund, despite repeated failed repairs and clear evidence that the original issue remains unresolved. All they can offer is for the engineers to come back and replace the same part AGAIN which we know is pointless and will be yet more money down the drain. Extremely disappointing service NAC!!! To clarify: we have no complaints about the individual (Newcastle based) engineers, who were polite and professional. Our issue is entirely with the company's repair process, repeated misdiagnosis, and refusal to take responsibility when the repairs failed!

AJC Domestic - homeappliancerepair - Updated July 2026

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