Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

We hired them weeks in advance before we moved into a home and scheduled movers around them and…read morethey DIDNT SHOW UP They never confirmed prior and the woman sherry was rude and yelling and cursing on the phone So unprofessional - would never use them

Hired greater days for a leaf removal job at an abandoned property. They did a perfect job. Have…read morethem re-hired for another job!

From the owner: My landscaping business offers a wide range of services that cater to all your outdoor needs. We…read morespecialize in landscape installation and maintenance, ensuring your yard looks its best year-round. Our yard care services include soil analysis, pre-emergent and post-emergent treatments, as well as seeding and sod installation to promote healthy growth. What sets us apart is our hardscape services, where we construct beautiful patios and walls, install stepping stones, and create custom garden boxes that enhance the beauty of your property. We also provide drainage services, property maintenance, leaf removal, power washing, tree removal, and winter services like snow removal and salt application. With our attention to detail and commitment to quality, we aim to transform your outdoor space into a stunning and functional environment.

Not trustworthy, doesnt follow regulations, overpriced, poor communication…read more Reached out to Mike because I remember seeing his truck in the parking lot at City Church. The "main number" I texted apparently is answer by Mike sometime and his office manager Stephanie other times. Problem is they dont communicate with each other very well, if at all. Based on convo, was talking to Mike for a couple of days. Needed, what i thought, was simple furniture assembly for an armoire purchased from Wayfair. He quoted me a rate of $125 per hour. Sent him the assembly video and confirmed it would require two people given the size of some of the pieces. Appointment day rolls around and only one worker is sent. Texted the main number and Stephanie replies. Rescheduled for another day and the worker comes back with his teenage son Now, according to the Wayfair website and reviews by other purchasers, one buyer and his 14 yo son managed to do the job in 4 hours. Wayfair estimates it takes a handy homeowner 6 hours to complete the job. took Mike's "professional" and his helper 8 hours to do the job. Was never told the rate went up to $175 for the 2nd person involved. so an $1100 purchase cost another $1400 to assemble using Mike 's guy and his teenager. Was never given an estimate of how long it would take based on the video provided. Was never told of the higher rate -- just "Furniture assembly is $125 per hour). Problem is, VA law requires a licensed contractor to provide a written estimate of the cost of the work undertaken and a timeframe for completion neither were provided, yet he is still insisting on full payment of $1400. No discount for wasting our afternoon when he failed to send 2 workers the first day, no discount for a teenage worker. No considerations for the fact no estimate was ever provided. If the VA board of contractors says I should pay $1400, Ill pay $1400. But not paying a penny till they weigh in on his practices.

My family has utilized the services of HandyMike numerous times over the past few years for our…read moretownhouse in Charlottesville, repairing the roof, kitchen, balcony, windows, and even power washing, fixing toilet leaks, and connecting us to reliable electricians, etc. You name it, HandyMike has been able to deliver on great and speedy service at quality prices.

Our experience with Blue Ridge Exterior Cleaning was fantastic. From start to finish, every member…read moreof their team was courteous, efficient and incredibly helpful. The guys who completed the exterior cleaning of our home were the best. They were thorough and meticulous in their work. It made such a difference, too. We will call Blue Ridge Exterior Cleaning for any of our future needs. We fully recommend them for any of your exterior cleaning needs as well.

They were great to work with and did an amazing job. They had our house and deck looking like new…read morewithin days of calling to setup the appointment. I mentioned that we had prospective renters coming out to see the house that weekend and they went out of their way to fit us in ahead of time. I definitely recommend their services!

I requested a quote and Brett got right back to me with an instant quote based on my specs and put…read moreme on his schedule for the following week. In only two hours, I had a clean house and walkways. He does a great job going behind and making sure things weren't missed and pays attention to detail. Really appreciate the thoroughness and professionalism.

Brett Maynard did an outstanding job power washing my house and cleaning my deck. He was able to…read moreremove all the mildew and mold from my deck. Strongly recommend his services.

Very nice people to deal with. Prompt and cheerful response and service. A very positive…read moreexperience.

Very professional, prompt, very detailed at both locations, Great Job Travis!!!!, Will Definitely…read morewill be using his services again in the future and highly recommend to anyone due to his professionalism and attention to detail.