We reached out to Jaspers RV about a specific trailer and as the communication was touch and go…read morestill Made the drive to check out the trailer. We made the trip to check it out and to say we were glad we made the trip we scored. We got a trailer that we were looking for. We were to able make a deal on the trailer and are very happy with the purchase. Yes they could have cleaned it better and had it ready for us to use that night. There was a lot cleaning and prepping to do as we parked it for the first night. They worked with us as we had bank issues and understood what we were dealing with. They had us in and out on pick up our last trailer I was stuck for well over 6 hours at pick up. Over all it was a great experience even with a four old boy all about looking at everything including the big fish in the tank. Thank you Jasper's for an easy and quick experience.

I tried to get them to do some work on our fifth wheel about some issues with slide seals showing…read morelite through all the person that answered the phone said they all have issues and that was that great help

We were stranded in Cedar Falls with our 40ft 5th wheel. We called Camping world service, not only…read moredid they get our unit in right away for a major repair, Nikki in service called around to find us a pet friendly hotel for us to stay. Alan was amazing and informative and Nikki went above and beyond!! Thank you so much for helping us get back on the road so quickly we made it home to Arizona thanks to you both. Gratefully, Dr. Richard and Deborah Martin

We took our motorhome in for a warranty repair. Camping World did not lock our unit nor take the…read morekeys out of it. While stored in their locked service lot, it was broken into and our new Ebike ($521.09) was stolen from inside our unit. Camping World General Manager informed us that unfortunately they are not responsible and our insurance would need to cover the loss. Our homeowners insurance deductible ($1,000) doesn't cover this theft. So we took our unit in to be repaired and lost our ebike and a full set of keys in the process...too bad for us?????? This is at least the 5th horrible experience we have had with the Cedar Falls Camping World. We will never set foot in there again. We are taking our expensive extended warranty elsewhere. Do Not Ever Trust This Place!!!!!! Do Not Give This Place Your Business.

Great place to do business. Trustworthy and honest. I will definitely recommend to friends and…read morefamily.

These Guys are Awesome, They have done several repairs to my Motorhome and keep giving great…read moreservice every time! Red is the Man and has been my go to for any issues. Keep it up guys!

I had a great experience today using BISHS RVFIX. The technician was very knowledgeable and guided…read moreme thru the process to replace the reverse polarity in the dc converter box. Thanks again

Service Department is terrible. Took my 2yr old Grand Design travel trailer with extended warranty…read morein for an electrical short causing fuses to blow. Was told they would need to do a diagnostic test to find electrical issue, not covered under warranty, (save your money on extended warranty) They ended up replacing battery and adding anew electric Jack, I wasn't having an issue with Jack but was told buttons were wearing out and cracking but was covered by warranty? I show up after a couple days and pick it up. There is no power to RV someone had left the battery disconnect on. I plugged it in to my truck and it had trailer lights but no power to inside. I was told that the 7 way plug or power cord to RV could be bad, They told me to take RV home and charge the battery and see if I still have no power. This made no sense! I paid $445 for a battery and an electrical diagnosis. Left will dead (new) and told my cord or truck outlet was bad? Got home charged battery still no power to inside!! Tried calling service Dept several times no answer I left a message requesting a phone call and got no call back. I left a review on their website and a couple days later they leave a voicemail that I did not see till after close. Just very disappointed in the service and follow up, will be getting service elsewhere. Never should have left or paid for a battery that was dead and possibly a bad outlet or cord in their parking lot. So that is on me! You would think a $200 plus fee for a so called diagnostic would have caught a bad cord.

Surprised by these reviews while reading before leaving mine. I was camping at Osborne Campground…read morewithout internet service and getting ready to leave when rear jacks would not retract. Went thru manual a couple of times trying to reset or manually retract and finally went to office and called Browns office. One of the techs quickly pulled up my RV and gave me something to try and reset the monitor. Went back and it worked perfectly. Could have sent a a tech and charged his knows what but taking a few minutes helping me research was above and beyond I thought. Thanks again!

Brown's has been in business for over 50 years! I trust them to take care of my vehicle from the…read moremoment I purchase it, for all of its preventative maintenance needs and to take care of it if I have an issue. The staff from RV to detail, parts to service, front office to body shop and leadership all truly care about you!

We had our awning ripped off in a wind storm on our 2020 Flagstaff 25brds…read more Ketelsens got us in right away, found a new awning for us and gave us options. Only the awning itself or the whole unit including all hardware. Since the hardware was not damaged, we went with just the awning. The price was much less expensive than I expected! And the completed the work in less time than the quoted me. I will use their device again.

Purchased a used camper from Ketelsens in February. We have purchased at least 3 campers previously…read morewith no problems. This camper we bought in for a free AC inspection in August. We were informed that the roof needed major repairs or a complete $9000 replacement. The damage was there before we purchased it a few months previously and we did nothing to damage it. We also purchased a $5000 insurance policy that was supposed to cover everything. We contacted the shop to see what the status of our cam was and they informed us that the roof was damaged and leaking. They also informed is that the expensive insurance we purchased would not cover the damage, and offered no concessions whatsoever for selling us a damaged camper. Needless to say, we will never do business with Ketelsen again.

We are in a motorhome in Amana Colonies and our LP pressure regulator failed which meant no hot…read morewater. We called Lasso E for the part and Penny found the replacement for our discontinued regulator. When we picked it up Russ took the time to explain how to adjust for the new part. Very impressed, recommend.

We are first time buyers of a camping trailer. Just doing our education right now, not ready to…read morebuy. We stopped by Lasso with the purpose of comparing Travel Trailer with 5th wheel and view some floor plans. 1st thing I was impressed with was a salesperson did NOT come running out to meet us. A nice young and friendly gal came out to casually meet us. She admitted she was not yet an expert and just chatted with us until Russ showed up. We told Russ our agenda and he was very low pressure. Even knowing he was not going to make a sale, he took the time to walk us around and educate us. We want to buy used so he told us of a couple units located 10 or so miles away. I remember what Russ said that really impressed me. "I would love to sell you one but if not, I hope you learned from me what you needed to know." Thanks Russ. We may be back. We will only buy from someone we like. And we like you!