Re Bath put in a new toilet and flooring for my upstairs bathroom. I appreciated that they…read moreinitially Sent me to plumber rather than a patch job. We had some delays due to Covid and supply chain which couldn't be avoided. The reminder came out looking great. Ben did a great job and I am very happy with the outcome.

My husband called to get a quote for a full upper level bathroom and closet remodel. Chris and his…read morecoworker arrived at our house TWENTY FIVE MINUTES EARLY, which most would agree is not punctual, just rude. Chris asked to use our bathroom, specifically one downstairs. We said sure go for it. He came back upstairs a significant amount of time later and began to shame us for not having our bathroom remodeled in 2017 when he came out to give us a quote then. He said "you didn't respect my time then and you're not respecting my time now." My husband, son, mother and I stood in shock, wondering what the heck was going on. I said well geez we lived through a whole pandemic since then, give me a break. He said, "that was two years before the pandemic even started" and gruffly continued his drawings, suggesting we were idiots with every question or request. He asked several times about the whereabouts of our cat and said "usually Siamese cats are friendly. Yours is not." WHAT? But wait, there's more! We politely waited for him to finish his very important drawings as we apologized for needing a new roof, new flooring, having several ambulance trips, a house fire, and being healthcare workers during a pandemic, and further trying to explain why we couldn't remodel our bathroom sooner. He and his coworker left. My husband goes downstairs and comes back up applying rubber gloves. His face aghast. "What's wrong? Why do you have rubber gloves on?" THE GUY POOPED ON OUR BATHROOM FLOOR. HE POOPED ON AND AROUND OUR TOILET. HE SAID NOTHING. HE MADE NO ATTEMPT TO CLEAN IT UP. I am well aware of gastrointestinal ailments and have seen it all but this man sh*t all over my bathroom like an effing Brixton train station and then managed to come back upstairs to shame and insult me for not having my bathroom done six years ago. I called their office IN SHOCK to explain the whole thing and ask for a manager. The gal on the phone was appalled but didn't ask for my name or number, we never got a call or email in return. We managed to make it a great day for ourselves otherwise but will forever be haunted by Re-Bath and would NEVER recommend them to anyone in a thousand years.

I don't love the new location. It's much smaller, cramped and poorly organized. Staff can't even…read moresee you to know if you need help. Bah.

I have come to this store several times. There are many beautiful things here for higher end…read morecookware and dishes. I came in this time looking for a milk frothier to go with my espresso machine. The staff were very unhelpful and seemed mystified or even dumbfounded that it was an item in the store. When I asked about product specifics they didn't even know about it and read off the package. There are no returns from the store, so make sure you know what your getting, staff may or may not know what you are getting either! Interesting.

If there is an option for zero star, I would pick that in a heartbeat. I was very disappointed with…read moretheir showroom manager, Leah. She was knowledgeable but not at all professional when she made a mistake. We are all humans. We make mistakes. I get that. However, what upset me was that: 1) Leah didn't owe up to the fact that she didn't listen and sold us the wrong product, 2) she tried to blame it on our plumber and 3) she even told us told us that she HATED dealing with customers (this takes the cake!) Her husband is the boss there so she could do whatever she wanted. I really wish they find someone else who loves to deal with customers for their showroom because they do carry some good products there.

We're building a new house and I, apparently since I combined forces with our GM builder, and we…read moreseek out together to save money and time try to anticipate needs. Time is money. I work with Kristy and when she's out Rachael. Kohler is a brand we're using throughout the house. The lead time on Kohler faucets/parts can be 60 days. In other words you have to order WAY IN ADVANCE! I needed valves that go in the wall behind showers and baths ASAP so the plumbers could install them before the walls were gypcreted and tiled. Mr. N we need these ASAP we have to pressure test your system ... I ordered the faucets the rain heads and shower bars but ooohhh didn't know I needed rough-in valves (basically the gut of the temperature hot cold control for your shower). Okay ... I don't have 60 days I need them in 5 ... plumber said call Ferguson. Kristy pulled 2 from Wasilla, had one in town and 2 at their distribution center in Seattle. Boom ordered shipped and got them and needed parts for our standing jetted tub too. Who knew there were so many pieces to plumbing. The Plumbers day was saved! This week was nuts. I had to literally track down 5 parts I missed. So today I picked up a valve I made a mistake on, and I had 2 trim valve kits shipped to my new home address when they found them in California. Kohler Customer Service in Wisconsin - I have their number saved. They helped track down what was available which I ordered in Anchorage. Plumbers are back Friday ... I have all their parts again ready. Plumbers vans and trucks are outside at Will Call all the time - they get contractor discounts. Hmmm ... Hint Hint! Yeah, if you have the 60 days to get it in you can be stress less. BUT - if you can't close on your house till they're in ... oh yeah they can hook you up they can search!

stood there for 30 min. No I'll be with you in a minute, no I'll get someone to help you, no make…read morean appointment. Plenty of eye contact, zero customer service. went somewhere else and spent $10K

This is a cool store for the aspiring kitchen warrior…read more It really has everything one could ever need for cooking, and so much more. Le Creuset, blenders, juicers, toasters, espresso machines. It's everything I could ever want as an aspiring meal artiste. It is actually hard to catalogue everything. There are greeting cards, puzzles, games, candles. There are random posters, and signs hung up along the staircase up to the second floor where many more items, usually on sale, are located. Two particular enjoyments: 1. The chocolate bar selection. All sorts and types of flavors. Mint, caramel, and my favorite, potato chip. 2. The popcorn kernel selection. Every type of kernel for popping along with all sorts of ingredients to sprinkle upon the exploded kernels. The employees genuinely seem to enjoy their job. They appear friendly with each other and the customers.

Metro cooks is a cool store to spend an hour in. They have sooo many things you can buy. One side…read moreof the store is everything you could possibly want for a kitchen. The other side is fun gift tho gs and other fun stuff you must need for your kitchen. Over the years I have bought a plastic deviled egg holder, a deviled egg squirter thing, a pan rack you have from your wall, extra hooks for that rack, cast irons, various vegetable containers that look like your veggies, a cheese plate and knife, a popcorn bucket that separates all the kernels for you, lots of gift items like unique mugs, cat stuff, stickers, you name it you will find something for a gift if you look here. They are actually competitive in pricing when I google something in store Amazon has it for the same price or maybe the store is 1 or 2 bucks more. But hey no shipping charges and it feels good to shop local. Upstairs is the clearance items so dont forget to browse up there.

Hit and miss service. Ordered a boiler part and requested 2nd day air shipping. Part was shipped…read moreon regular stock (1 week) but they charged me $35.oo for 2nd day air. Had to get my refund of $35.oo. When part arrived it was the incorrect module. Requested a refund but since I paid cash they had to wait until they had enough money in their register to refund my money. Waited 1 week for a call from them. It gets better: the monies that was supposed to be given back to me was given to another customer that was also waiting for his cash refund. That was a waste of FOUR total trips to their warehouse for absolutely NOTHING!!! Complete waste of time dealing with people that dont know what their doing. Best take your business elsewhere!!

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Anchorage, AK area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

We were in a real jam with our deck replacement after we discovered a rot issue along the side of…read moreour house. CMC gave us a fair bid and were able to start the job in a very reasonable amount of time. The crew was amazing. Fast, courteous, and kept me in the loop to make decisions as needed. Steve was a strong foreman and his team worked very hard for him. If you have water damage, fire, rot, or whatever, CMC is now the standard go to in Anchorage

Unresponsive to the extent of ghosting the insurance company and myself and provided an excuse I…read morewill not put words to it since unable to know what is 100 percent true, 80 percent true, or 10 percent true.Channeling personal challenges can occur when buying time or blowing off a customer since possibly not enough money to be made and possibly pad the estimate so the insurance company denies the claim and business owner, Jason, can say "did all he could" are my ongoing concerns since my home is still unrepaired and I now need to find someone else not flaky, disinterested, disillusioned, disingenuous, or just not to be involved with on DAY ONE? $24K for a small room and adjoining bathroom with floor damage and removed sheet rock six inches above floor level from a 2 hours toliet flood (clean/not black water) should not be over $24K with added hourly supervisor fees and other weird stuff in the estimate to the insurance company and my common sense says are you trying to get a claim denial? APPARENTLY padding and inflating an estimate and not communicating with the examiner or myself to resolve the estimate disagreements, before anything is done, tells me if you do not want the estimate, bombard it with as much ridiculous billings so as to sabotage the estimate with the insurance company and then blame the insurance company for the failure to agree and get out of the job without looking bad or get bad reviews. I have verified noncommunicative with all and that is a big red flag. Contractors in Alaska can be flaky, lack intergrity, just not worth having any communication. VERIFIED! Good luck...reviews last forever. I will get my home back but months later, I am mildly pi$$ed off.

Brought a kegerator to get repaired. Knowing at least the compressor was faulty but not sure there…read morewere other issues. Troubleshooting confirmed the compressor was bad and also uncovered a couple other issues. Despite no firm repair time frame, the job was completed within 2 business days, parts were replaced and the machine is 100% quieter running than the original compressor and works great. Highly recommend the company for repair.

From the owner: Specializing in Restaurant Equipment and Restaurant Designread more