Best service and take pride in their work…read more People will lie just not to pay for our services

Was forced to use them through American Home Shield as they are the only agents on Maui. They were…read moreabsolutely terrible. Didn't turn up twice even though they had made a firm appointment, then yelled and were abusive on the phone when I called to enquire why. They finally turned up and said they had done the job but they hadn't and we needed them back within 24 hrs. They didn't respond to AHS calls either so AHS had to contact their representative agent to contact Yap to see what was happening. After the 3rd time this happened even my AHS agent was getting annoyed by Yap's unprofessionalism! So, after 3 visits Yap still hadn't solved the problem!!!! I'm now paying an electrician independently to do the repair that Yap are incapable of doing. The company is a joke: Q. How many Yap Electric employees does it take to mend a fan? A. It doesn't matter, they can't!!

They were supposed to work on the property next door. They shut off our water instead. They even…read morecut off some of our landscaping on the pretext that they had to get to the controls. I don't think they know what they're doing. Were the guys licensed in Maui as questioned by the last review? Who knows! I was highly inconvenienced and their attitude left a lot to be desired. There are a lot of excellent plumbers in Maui. They don't seem to be one of them.

My solar water heater panels were leaking from roof. Pipesmith Plumbing is the Best, Best, most…read moreexcellent service on Maui because they gave us free advice and saved us money even though they are extremely busy and high demand. We have used most of the Plumbing companies on Maui and Pipesmith is the absolute, 100% best. Their Supreme quality of work speaks for itself. They don't need to advertise and have been unfairly blamed for junk work of others. We felt honored and humbled when Pipesmith Plumbing Will, squeezed us in his schedule, rebuilt our toilet, saved us money with his honesty, skills, and magic. Our family loves Pipesmith Plumbing. Dave is the best. Maui is so lucky to have Dave! Pipesmith Plumbing is honest because they are so good...Terri Wake

Crescent Custom Homes built our home on Maui. We, along with about 20+ clients of theirs, are all…read morein the same boat. Add 50%+ to your budget (make sure you can get this much more money from your banker), and 1.5+ years to your schedule, and you are in the ballpark. DO NOT BELIEVE THE SALES PITCH! And the contract, they don't care. They will not abide by it on their end. And if you protest, they will just cease the work on your house (although not much work will be going on anyway).

Crescent Custom Homes Maui is an excellent firm to work with. Quality workmanship and respect for…read morethe client are two of the outstanding traits that were displayed while doing a remodel job for me. The crew members were always on time, respectful of Covid precautions and always cleaned and picked up materials at the end of the day. I would like to personally thank Felix for being the point of contact and a joy to work with! Thanks to Calvin and Kaleb for maintaining a great group of skilled workers and my personal thanks again to all who were involved with the project!!! Gail Leiby

Buddy L & Sons was an excellent choice for our condo renovation. Brandon and his team were timely…read moreand professional, with great communication. We could not be happier with the result and highly recommend them.

Our house would not be the home we live in today without the amazing help of Buddy L & Sons. We…read moreworked with them while living off island, during the pandemic, and with an aggressive timeline of about 3 months for an entire house remodel. Not only did they take us on as clients but they delivered from beginning to end! On the day to day I worked specifically with Brandon. He had great ideas, we collaborated daily, he never okay-ed any decisions without my approval, and always kept things moving where I could see significant progress happening at all times. Most days there would be an entire crew at the house, I never had to wonder if they would show up.. they always did! Thank you to Mike, Brandon, Canon, Steve, Dave, and everyone else on the Buddy L team who helped bring our vision to life. Below I've attached some before/after pictures on this fun project!

Joselito was very friendly to work with. He replaced the AC in our home for a reasonable price…read more Since we didn't have all the money up front, he let us pay through financing, which made all the difference. I'd definitely recommend his services!

Owner Wala, was easy to communicate with, showed up when he said he would and when he got there he…read morewas well mannered and personable. Berfore working he explained the options and prices for what could be done. Also gave tips on preventative maintenance that I could do on my own. Overall he was honest and easy to work with and at a better price than most corporate companies.

We used Pete Jalbert to purchase our home in Kihei, and strongly recommend him! Pete went above and…read morebeyond researching the permits and zoning of houses we considered, was always on time for appointments, and drove across the island on short notice more than once. My husband found him after a friend of his (a real estate agent from the mainland) vetted many potential agents for us. Our friend told us he knew Pete was the perfect agent for us because he focused on details, made decisions based on data, and wasn't fixated on making the sale over finding the right property for the client. In a market like Maui, where options are limited and it can feel like compromise is a necessary evil, Pete's willingness to recommend against offers is crucial. Pete never encouraged us to overbid and was always honest about the negative qualities of properties we viewed. If anything, he may at times be too cautious, and is always under promising and over delivering. If you're looking for an honest, smart, and reliable agent, look no further! We have kept in touch and he has continued to provide valuable guidance after we closed on our home.

We've just sold our home through Billy Jalbert and the Maui Real Estate Team! The process was…read moresmooth and relatively stress-free thanks to the skills of Billy and his brother Pete, two of the nicest and most sincere people we know. The transaction was handled professionally and calmly with attention to detail, and our house sold in a very short period of time in the current market, just over three months. We chose the Maui Real Estate Team because we had bought our house through Billy when we came to Maui in 2005, and we found him to be a good fit for us with his calmness, honesty, helpful attitude, and his knowledge of Maui. At that time, he listened carefully and showed us just the homes (only two) that he thought could work for us after carefully listening to our wants and asking lots of questions. Billy was able to guide us to the house (a two acre property in Huelo) that had exactly what we were looking for, with the quiet, the acreage and the feel that we sought. That transaction had some moments of trepidation when we and the owners could not agree on important details and we were afraid of the deal falling through, but Billy was steady and encouraging and we were able to come to a good agreement that suited both parties. When it came time for us to sell the house it was clear to us whom we wanted to represent us, and again Billy listened to our concerns, gave practical suggestions on pricing and marketing, indicated realistic expectations on how homes were selling in the slow housing market, and offered his understanding and empathy. He listened to our needs and he offered strategies based on these, then did all he could to assure that the house was noticed by buyers. As we said, our house sold in a timely fashion and we were able to move on to where we were going. The few points of contention in the deal were smoothed over by Billy's handling of phone calls and emails (always done promptly and professionally) with the buyer's realtor, the title company, a real estate lawyer, inspectors and more. We unhesitatingly recommend the Maui Real Estate Team when buying or selling a home on Maui. Sincerely, Anudeva (Roger) Stevens and Hanna Hammerli

Pro-Bilt helped us make repairs to our kitchen after a electrical fire. Aldon came to inspect the…read moredamage the same day I called him and he came after work so I did not have to miss work to meet him. He was professional and knowledgeable providing insight and help to us to be sure we did everything right. Aldon and his team came to our house the next day and started work they took care of everything and got our kitchen back to us quickly. They were courteous, clean, efficient and did excellent work, I would give them a 10 out of 10 stars and highly recommend them to anyone looking for an honest and professional contractor. We would absolutely use them again for any renovations or major construction project. They were awesome!!

The fraudulent invoicing and fake charges continue…read more I wrote to the Regulated Industries Complaint Office (RICO) on the fraudulent invoicing of charges we never knew we owed. RICO responded that Valley Isle Builders has decided to write off the debt and they have no intention of pursuing the collections process. However Lars Bertelsen the president of the company would like me to remove the negative comments on Yelp. 1) This is a debt we never owed because it was never communicated to us there was extra charge of a travel fee on top of a service fee so "writing off a debt" the customer was never made aware of is a moot point. Lars is not doing us any favors. 2) Yelp is a consumer review site and Maui consumers deserve to know how Valley Isle operates with fraudulent billing practices. 3) Today, on June 1st, we received yet another invoice with finance charges on top of the "debt" we owe. Please see attached images for clarity and transparency purposes. You truly cannot make this stuff up. These people are a joke.

Absolute utter garbage. Owe me thousands, have sent invoices since they say I have to do THEIR…read moreaccounting for them. THEY ARE THIEVES, hire un-skilled, unlicensed people and bill fake hours. Totally incompetent and unprofessional. Made RICO complaint and also SUING THEM. They are CRAZY and will make threats back to you. Do yourself a favor and RUN THE OTHER WAY before hiring them to tie your shoe.