For a rental listing they had, I followed through with all of their requirements, submitting all…read morethe requested credit reports, applications, and references. I have never been refused a rental before. I received no response from them, however later I called and spoke to the manager who said, "I do not understand why you would want to live there." And that was that. It did not matter that I wanted to live there. The women who assisted me with the application were very nice, but the manager was inappropriate and abrupt!

AVOID AT ALL COSTS. I wish to warn everyone looking to rent an apartment on Maui not to use Pali…read moreKai Realty. They try to charge you three times the security deposit to see how much they can get out of you financially, which is ILLEGAL, and believe me they know it too. When I refused to pay it, they gladly accepted one month deposit. Once you rent from them, you will experience intrusive behavior with them needing to inspect your rental every month or so including Christmas Day. When you move out, you will not see your deposit again. They are notorious for withholding money. Toward the end of my lease they suddenly wanted to increase my rent by $500 which is illegal also. When I refused to pay it, they raised it by $250 instead. The rental I had was roach infested when I moved in, the three dressers had broken handles and missing drawers, the couch was broken, the cutlery wasn't clean, the faucet in the guest bathroom room didn't work and they refused to fix it until it almost overflowed one time when a friend of mine got it to finally work and couldn't turn it off. The staff of Pali Kai also spy on you each time you come and go from your unit with the on-site security camera. They don't like you having guests or friends over to visit and they email you to tell you how often your friend visited you. They would not let me begin my rent on the first of the month and told me I had to start my rental agreement immediately and pay a pro-rated amount in which there were 8 days remaining before the first of the next month. These people are desperate and use every manipulative tactic out there. True con-artists at best. Beware of Bob Jilek and Josh Guthrie in particular. They are the rudest people I have ever dealt with as far as landlords. Renting from them can turn you off living on Maui for good.

‼DO NOT BOOK ANY IF THEIR LISTINGS!!! This company canceled my reservation after payment was…read moreprocessed and then relisted it for twice as much. The explanation was "technical issue" and proceeded to blame AirBnb. They then didn't refund the amount or properly cancel the reservation effectively withholding the payment. Insanely unprofessional and incredibly shady.

My husband and I had the good fortune of working with Genesis Buduan of Coldwell Banker Island…read moreProperties, Kahului branch, in the purchase of a home on Maui. This is not our first purchase on Maui and we've worked with several different agents over the years. Genesis is absolutely the best agent we've had the pleasure of working with. He sincerely enjoys working with his clients and works very hard at ensuring your property purchase goes smoothly. He responds to calls, emails and texts immediately and keeps you informed of all phases of the real estate transaction. If you are looking for a real estate agent on Maui, that you can trust to have your best interest at heart, who is honest, easy to work with, and will make buying property less stressful, contact Genesis Buduan at Coldwell Banker Island Properties in Kahului. You won't be disappointed.

If we could give them a "0" rating, we would! This is the worst property management company we…read morehave ever used. We hired them to manage our house on Maui because my husband and I were moving back home to the San Francisco Bay Area. The property manager assigned to us was Annalies Niemann. She was absolutely horrible. Here are the things that we were unhappy about: 1. The company charged us a $200 administrative fee upfront for placing ads and marketing our property to potential tenants. Annalies didn't do anything. For 6 weeks after we signed up with them, there were no appointments to show the house, and we had to pack up and move on the 8th week. 2. We gave Annalies a copy of the property specs and she used that for our ad on Craigslist... didn't even revise it or advise us on whether we should edit it or not. When we asked her why there were no appointments to show the house, she said our specs/ad was too long. She should have advised us on that before placing the ad. 3. Annalies had absolutely no knowledge of the current rental market in our area. She completely low-balled us on the rent. My husband and I thought the rent figure she recommended was too low, so we did some research on comparable rents and even asked Annalies to come check out our house. She then told us that we had a nice house and that we should ask for slightly more than what she recommended. 4. When she did schedule this one appointment, she came to our house unprepared and didn't even have the phone number of the potential tenants on her. This potential tenant flew to Maui from Oahu and all Annalies had was this guy's work number. Obviously, she couldn't get a hold of him and he never showed up! 5. For the other appointments that Annalies was able to schedule, she told us that she was busy moving houses as well, so my husband and I should show the house ourselves. 6. Right before we moved, Annalies just gave us a checklist without doing a walk through with us. She told us that she didn't need to be present for the walk through since we know our house better than anyone else. She suggested that we just left the checklist on the kitchen counter. 7. My husband and I ended up showing our house to the current tenants, but we advised them to contact Annalies for the application, deposits...etc. When Annalies presented the rental agreement to the tenants to sign, it was full of mistakes. Annalies didn't even give us a copy of the agreement, we had to get it from the tenants. How ridiculous is that? The rental agreement had another property name and address on it. It wasn't even our property address. Our tenants had to comb through every single line of the agreement to make sure everything was accurate. 8. We told Annalies that the house needed to be deep-cleaned before the tenants moved in. She said no problem as she had a list of cleaners/handy man that Prudential uses. She told us that for the size of our house (3-bedroom and 2-1/2 bath), it should take about 8 hours to have it all cleaned and shampooed. She also reassured us that she would give us a quote from the cleaners. Two weeks after we moved, we still didn't hear from Annalies and finally the day before the tenant moved in, we got in touch with her. She complained that the tenant was "pressuring" her to get the house cleaned, so she had the cleaners come 2 weeks too early and by then, the house was dusty again and there were gecko droppings. I saw the email correspondences between Annalies and the tenants because they couldn't get a hold of Annalies either, so they forwarded their email to Annalies to me and there was nowhere in the email that the tenant "pressured" her to have the house cleaned. They just asked Annalies when the house would be cleaned. When we got the bill for the cleaning, the cleaners charged us for 25-1/2 hours instead of the 8 hours that Annalies mentioned. It was close to $800 and that didn't even include the $360 of carpet cleaning. The receipt was handwritten and it didn't have the cleaners' address or phone number on there. It didn't even look like a legitimate business. And when the tenants moved in and did a walk through with Annalies, they said the house wasn't deep cleaned at all. We totally got ripped off. - - - - - - - - - - - - - - - - All in all, we were VERY disappointed with their services, or lack thereof. We had to pay a penalty fee (35% of one month's rent) to terminate our contract with them. We would NEVER use them again and we hope no one has to go through the same ordeal that we did! It was absolutely a nightmare!

The best full service real estate company on Maui that does commercial sales and leasing,…read moreresidential sales, commercial and residential property management, and specializes in consulting on full scale commercial alternative NRG and PV intigration. These guys are good!

We purchased in 2020, and we love it! Really great sense of community despite being a larger…read morecomplex. Very quiet complex, probably 60/40 owners to renters ratio. Security and maintenance team are super nice, as is Brian the manager. Lots of young families and retirees living here, if you're looking for a more high energy "vacation" style property this probably isn't for you, but as a family we absolutely love our quiet little slice of paradise.

My daughter lived at Southpointe and also my boyfriend for many years, I also am a real estate…read morebroker and have sold many units in this complex, my clients all seem to be happy living in this complex. The staff is very friendly and take good care of the place (better than some other complexes) Brian, the resident manager is nice and seems to take care of things when they come up. Thumbs up for Southpointe at Waikoa!

Ka'i sold our neighbors home and also helped a really great friend of mine with the purchase of her…read morehome. She is very good at what she does and is super personable and "on it" when it comes to real estate and local buyers' unique needs. I highly recommend her!

If you are looking for a trustworthy, friendly realtor to work with, Ka'i is your gal! She will…read moreget the job done to your satisfaction and you will walk away with a great experience and a new friend. She is knowledgeable about Maui's real estate and has Years of experience. You will not be disappointed.

Nice place but not for what it's worth. You pay for every single thing. Staff pretty much all…read morenice while you are a tenant there. Once you leave.. you are pretty much blocked from phone calls. I've left multiple voicemails to call back and I have yet to receive one. lol While I lived there - I would receive call backs asap. lol. Place is still a cool place to live if you don't mind paying the expensive rate.

Met with Camille and the onsite team, they were all amazing in providing me with information and…read moreanswers to all my questions

As all condos are, each is individually owned and how nice it is -- depends on the owner & how much…read morethey put into it. So let me say--OMGosh--These are NICE! .Wailea Point Village Condos are nestled btwn the Fairmont Hotel and the Grand Wailea Hotel. (more about that later) You can walk down towards beach path/beaches (unlocked gate, and a shower right inside the gate). The GREAT beach path that is only 3.5 miles (round trip). We ran it every morning. Random people can't just walk in, as they seem to monitor the beach gate & someone actually drove up one time to ask me (in a very nice way) "how" I like my visit and what condo I was staying in. Was kind of annoyed, but at least I know, it's SAFE. Has a very nice gym- you might have to turn on AC (remote on wall by far door) and fans (remote by front door), if you are the only one in there, like us. Though, you need to be guest at WPV to use. TAN TIME--if you walk to beach--there is a grass short-cut you can take, ask any of the grounds keepers where it is- (Fairmont side), you can take your towels and lay out with the hotel guests on the same beach. If you have an "WPV owners card", just go to the little pool circle building & show it to them. They'll set up a chair and umbrella for you. Tip the cabana boys. They gotta eat, too. Or if you wake up late, like us, just walk up to an empty chair/umbrella and casually set up camp. Bring white towels to "blend" in. :) POOL TIME- Usually empty. There is a kiddie pool, and a lap pool, for you swimmer types. You'll find the ping pong tables over there, too.

After interviewing several agents, we chose Sara because she stood out as trustworthy, honest,…read moredirect, knowledgeable, strategic, and creative. She helped us sell our Kihei home with clear expectations from the start and guidance through each step with confidence. She took the time from start to close to address our questions and concerns, flexing as needed. Her advice on preparing the property was practical and effective, and her pricing and marketing strategy delivered strong results. We received multiple offers within 14 days and ultimately closed $51,000 over the asking price. Sara managed the negotiations well and kept everything moving forward. Having a backup offer in place gave us added confidence and helped keep the deal strong through closing. We also appreciated how quickly everything moved--we closed in just 73 days, much faster than average. Throughout the entire process, her communication was consistent and reliable. She followed through on her commitments, and kept us on track with what we needed to do. Sara manages a strong support team. We're very happy with the outcome and would highly recommend Sara and her team to anyone seeking a dependable, results-driven real estate experience in Kihei.

As a commercial real estate professional in California, I have high expectations when it comes to…read morecommunication, negotiation, and professionalism. Sara is, without question, the best real estate agent on Maui--and, in fact, the best agent we have ever worked with. From start to finish, she exceeded our expectations. Her knowledge of the Maui real estate market, strategic approach to selling our Kihei home, and attention to every detail were truly exceptional. She communicated consistently, anticipated challenges before they arose, and kept the transaction moving smoothly while ensuring we always understood what was happening and what to expect next. If you're looking for the best realtor in Kihei or anywhere on Maui, I recommend Sara without hesitation. Her expertise, integrity, responsiveness, and commitment to her clients are second to none. She delivered an outstanding result, and we couldn't be more grateful.