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    Akeso MedSpa

    5.0 (1 review)
    Closed Closed

    Services - Akeso MedSpa

    Acne treatment

    Laser hair removal

    Akeso MedSpa Photos

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    Recommended Reviews - Akeso MedSpa

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    2 years ago

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    Couture Med Spa - Hydrafacial

    Couture Med Spa

    3.0(78 reviews)
    0.9 miHorizons West / West Orlando
    $$

    awful experience. I purchased a Groupon, wait one month to get an appointment. I received two…read moredifferent appointment arrival times via text. I arrived at the appointment time and was told that I was 10 mins and could not be seen. I had to wait another month for a second appointment. Upon arrival ( I arrived early this time), I was told my appointment was cancelled because provider called in sick. I was never notified that my appointment had been cancelled and drove to spa for nothing. I was very frustrated and requested refund from Groupon. Bad customer service.

    I've gone to couture med spa for several years with excellent service and staff. It was amazing. As…read moreof late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. one has to try. Big words definitely throw her .. I don't know how else to get her to understand relatively easy concepts. . Forget it, just go to the front and explain your issue to someone else. It worked for me. Kristen in the room didn't know if I needed to be numbed for a procedure (I had to ask her) what order to numb me (they added mouthwash as an extra step) then doesn't listen to my question about the product that's banked, instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa.. well, what was once a lucrative med spa.... My Rather simple ask "of information and a break down to a minimally complex issue, was quickly resolved with another person. Kristin could not get it through her head simple math and location. She should've been embarrassed. And I do believe she was in front of her coworkers and thus leading to the call cancelling my membership. She couldn't do math or keep up. Her responsibility's there should be on the lines of sweeping floors. Not finance and problem solving. .It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General. I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE MED SPA. See? Your ignorance killed even more business. Congratulations!!!! You must have gotten your MBA from a crackerjack box Please see the photo of the email they sent me. Do NOT bank product they send to you. They will keep it and not refund it. I've also shared the photo with other med spas so they can warn their clients in the event they wanted to go to couture as well as my review. I was just at core 2 months ago

    Photos
    Couture Med Spa
    Couture Med Spa
    Couture Med Spa

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    Glow by Moonlight Aesthetics - Treatment room

    Glow by Moonlight Aesthetics

    5.0(5 reviews)
    1.0 miHorizons West / West Orlando

    Amazing experience! I booked with Dianna for a facial for myself and my husband while we were on…read morevacation in Florida. Dianna is such a sweet and very detail oriented esthetician. She's extremely knowledgeable when it comes to skin care and tailoring a facial to your needs. My husband and I were both so pleased, so much so that he fell asleep and was snoring a little during his facial . It was an extremely relaxing experience for me as well. I'm an esthetician myself and rarely am I on the receiving end of a treatment, so it was such a treat to have been serviced by Dianna!

    I booked this facial because I was in serious need of de-stressing and a 75 minute facial sounded…read moreawesome. I found this place thru Groupon and had no problem getting a hold of the owner and booking a time. She was very sweet right from the get go and made me feel comfortable with her. Her massage location is in a complex of little individual suites for entrepreneurs to have their own business. I had no idea these places existed and really like the concept. The room was private and peaceful and I can only remember hearing her spa music. The facial was nice and my face felt moisturized and soft and reviewing my skin a few days later showed that my pores looked smaller and my skin tighter. She used an oil face wash with such a nice scent that I'd love to have that in an at home face mask. Regardless of how the actual facial turned out, what truly sold me was the face and neck massage. That was exactly what I needed and the main reason I am looking forward to getting another facial with her.

    Photos
    Glow by Moonlight Aesthetics - Dermaplaning before & after

    Dermaplaning before & after

    Glow by Moonlight Aesthetics - Green sea peel before and after (3rd treatment)

    Green sea peel before and after (3rd treatment)

    Glow by Moonlight Aesthetics - Firming V-Tox mask before and after

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    Firming V-Tox mask before and after

    Akeso MedSpa - acnetreatment - Updated August 2026

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