We returned from vacation and found a large separation next to our sliding door (between the door…read moreand the brick). I had four companies come out to evaluate and the evaluations ranged from "it's seasonal I would wait and see after the ground gets rehydrates" to it is something that needs taken care of today". We chose Ohio Basement Authority because their approach was based on actual information and a bit of science. I must say they were not the least expensive of the options, in fact they were the highest. However I wanted to fix the problem and not have to worry. We were informed the wall had dropped about an inch across the 25ft length. Without going into great detail, placing piers to stabilize the wall was recommended and we agreed with the solution. The team (Bradley R. and Jacob P.) that came to do the work were knowledgeable and professional. They introduced themselves and asked if there was a problem starting early. Then they began work as soon as they could, they had to go get a smaller backhoe to fit through our gate. They kept us informed throughout the process and were respectful of the space. This is a very invasive process digging down to the bottom of the foundation. The pile of dirt was amazing as well as the trench it was extricated from, but again they attempted to keep the mess minimal (which is not possible). After completion of the pier placement they filled in the trench and leveled the massive dirt pile the best they could, we will have to wait for some settling to get a final leveling. I would definitely recommend Ohio Basement Authority from the sales team to the installers they are geat.

I wish I would have gone with someone else. I had a garage foundation that was lifted. I feel like…read moreI got taken advantage of with extra pressure sales that were 6k over the original quote. The work was done in November. Now I am dealing with a huge mess in the yard and spending more money to get that fixed and on top of that, I see where they cracked the foundation/footer on the outside. Working with them was a mess. There does not seem to be a central person to answer questions. The garage never really got leveled but at least it's not supposed to sink anymore and is stable. It's supposed to be guaranteed but who knows? Don't be fooled by the ads. They make everything look nice in the ads but I still have a giant crack that's now filled with foam. I mean, it's a detached garage, but still...Do some looking around and NEVER let anyone high pressure you. Lesson learned.

I've no idea who this Erin person is who left such a negative review nor why, but I'd like to say…read morethat nothing could be further from the truth. Aqua-Proof has fixed 2 separate issues at my home and has completed work successfully for others in my neighborhood. Danny and his crew are true professionals who listen to your problems and make every effort to solve those issues quickly, efficiently and as economically as possible. I would highly recommend Aqua-Proof to solve your water problems.

Unfortunately, we've had some water issues in our basement for quite some time and decided to bit…read morethe bullet and get it permanently repaired. Brent came to our house and was extremely knowledgeable and well-spoken when dealing with customers. He let us know clearly in an easy to understand manner how exactly he would fix our problem. Since we met with 4 other companies, I feel like I can say this with conviction. I cannot emphasize enough just how professional & respectful the crew was and left out basement without a sign of them being there, except for the fixed situation of course. These men were at our house in the cold of winter including one day which was below freezing. By laying plastic down on our floors, they were able to keep the dirt out and one day they literally had to heat up the rock before putting it down because it was that cold out. They did this to meet a deadline to us and we really appreciated them. They are the epitome of what customer service should be. We've had big rains since then, so we are confident that our complete needs were met. I have highly recommended them to friends. So far two friends have also used them and are as happy with their work and work ethic as we are. I will continue to recommend them to anybody who has waterproofing needs. You will never be disappointed!

Basement Worx did a great job! Very professional and knowledgeable as well as a great price! Thank…read moreyou!!

Very quick response for a estimate. It was a great explanation of how the work would be done. They…read moreshow how the product works. Covid use was great. Clean up performed to a T.

Highly HIGHLY recommend! They came out and fixed a basement leak in the corner, AND installed 7…read morei-beams to stop by basement wall from moving in. All within 4 hours! They also went above and beyond to make sure we could finish the basement wall they fixed. Ensuring bolts weren't too long to get in the way of future dry wall. And ensuring they were spaced out away from where studs would go. And some how they were able to install the beams around existing pipes/electrical, I really thought we'd have to cut/move some things around.

The owner came out quickly and gave me an estimate. Steve was extremely knowledgeable about the…read moreissues with my house. Once I agreed to the work and had everything ready he had me scheduled ASAP. His son David handled the job and was on time and professional. Even though he ran into some unexpected issues David remained professional and courteous. He even let my grandson get in the cab of the backhoe with him. Everything was repaired and cleaned up in a timely manner. Awesome company and exceptional customer service.

This company was great across the board. Office staff and on site workers were communicative,…read morehonest, efficient, and professional. They made me feel much more comfortable about a kind-of overwhelming situation!

We recently had our basement repaired by Hughes. They were very nice and thorough. The company did…read morerequest the damage to be evaluated by a structural engineer first. They later explained why and I felt this was a good practice by the company.

I was needing basement repairs quickly and for as little money as possible. I called several people…read moreand got quotes for the work. Gil and his crew came in reasonably priced, but I appreciated his straightforward explanation of what was needed, and how much it would cost. They came in and did the job quickly and efficiently. I couldn't have been happier. I highly recommend them.

I would not recommend CBW to anyone! Issac P., identified himself as the general manager came to my…read morehome on July 12, 2021 assessed, recommended, and provided a quote. Contract signed on date of visit, 1/3 of deposit paid ($850 dollars) work was to scheduled and completed within 45 days. To date, 9/24/21, have never been scheduled or any work done on basement at all. Issac P. has given me the "run around" or answers with promises of returning call after speaking to owner. Gil, has been left numerous voicemails, but has yet to respond. Nothing positive to say about this company. Had to file small claims suit and they have still yet to respond.

Reliable, responsive, courteous, very reasonable rates. The work is professional. I will absolutely…read moreuse them again.

Delbert and his crew did a great job! They were on time and started as soon as they got here. He…read moreused quality materials. They were done in no time. I will hire them again... Curt