Called Orange Cab day before appt. Was told half hour would be enough lead time for pickup…read more Called day of and asked for 2:20 pickup - they didn't show. Called them and told we're working on it. Waited til 3:00 which was time for important doctor appt. and told again: we're working on it. Missed appt. and so canceled. A very sick man stood in his garage waiting from 2:15 til 3:00. - of course we will never call this company again.

Do not use this service!!!! I use some cab services, as a…read morelast resort, as they tend to charge more than Uber and Lyft. However, what I was charged is pure robbery. For one thing, when I asked him how much it would cost on the phone, before booking the ride, he said the 9 mile ride would cost $38 which is insane, but I was desperate, so I complied. He asked if I wanted to add a tip to the card prior, as I told him I would cash tip, upon drop off. Fast forward to the part where I get dropped off. I realized, when we stopped at the gas station, for coffee (I was in there maybe 3 min) the driver, (drives a Lexus) stole my $120 yoga pants and $80 sweatshirt. That isn't all if the loss I suffered, until I saw on my bank statement a charge of 68$ from Square Zone Taxi (Says Orange Cab online) Oh, I tipped him 10$ cash, as a thank you for getting to me quickly. I'll give him that redeeming fact...He did get to me rather fast. Yet, he prob realized how much money he can make in booking me, considering his plot to lie and steal. So in total, I took a loss of $68 for the ride $200 in person items $10 cash tip $278 total for a 9 mile ride. Of course he won't take any of my calls. Something else; when we were driving to the destination, he took a call from someone attempting to schedule a ride, he told the caller he would be there in an hour or so, then hung up and laughed out loud saying, "I ain't gonna pick that guy up" So apparently, he's in business of scheduling rides with no intention of doing. Super professional!

Joe Knight was referred to us by our hotel manager in Canton, OH. We needed a ride from Canton to…read morethe Cleveland Airport the day we left. We had 6 people including 2 kids and a lot of luggage so we needed someone punctual, reliable, and a big car. Joe was on time with a spacious minivan and very kind and attentive. The ride was comfortable and seamless. Our two year old was loud and it didn't phase Joe which we appreciated. He accepts credit card on his mobile device which is very handy. If you need a car service in the Canton-Cleveland area, ask for Joe. He also mentioned he does a lot of work with NFL players during the HOF ceremonies each year.

Joe and Darla are so amazing they are the only transportation i will call very clean friendly…read morefamily people the ride is always nice clean and smooth i love these people

Called for 2 days to schedule a sunday ride to work. No one ever answers, recorded message says use…read moretheir app, which is nonexistent, or use website to send a message. Never heard a peep. Facebook page says send message, still have not heard a thing. I would think a taxi service would have better customer service or at least answer calls/messages/emails.

Terrible. Booked for them to come over yesterday at 4:30. 4:40 rolled around, and no one came. I…read morecalled to ask why, and they said they had no record of me calling. Had to send a driver last minute, causing me to be late. Almost missed my flight. TSA had to confiscate my deoderant and shampoo because I couldn't get my bags checked properly all because this fucking idiot didn't keep my reservation. Last fucking rate. DO NOT USE. He sould be working at a KFC, not running a business.

A few years back, first time in Ohio. Wasn't able to get Uber in the area I was in. Quickly…read moresearched online and found Mike. Almost late for my flight, luckily Mike was able to pick me up from my hotel after his previous customer and made it to the airport in time!

Early PU this AM at 5:45. Mike a few minutes early and got us to airport directly. Will definitely…read moreuse again when we fly again in a few weeks.

Amazing car service…read more I had to schedule last minute due to no Ubers available for my pick up time at 3 am. They were able to accommodate me for my early morning pick up from the hotel to the airport. Tony was my driver and he was amazing. Car was immaculate, service impeccable. He opened the card doors for us, loaded and unloaded the luggage and was a delight to have as a driver. This is a first class company and I am so appreciative of them and the care they took of us. Well done

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

0/5 if possible. They asked for full payment before arriving, had the driver and some other person…read morein the front seat, and asked what our destination was despite getting the location via text prior to agreeing to drive us. Someone else called the driver while we were en route and asked to get a ride and the driver said, "If you don't have the cash, than you better have a pair of Jordan's on". Disgusting service, will never use again.

Not a real company. Just a scam artist that requires pre-payment prior to "dispatching" their taxi,…read morewhich will never show up. But you'll pay $70 to get to the airport and by the time you realize it's a scam, you'll miss your flight. Awesome.

Very Reliable & Convenient, So Friendly!!!! I will…read moredefinitely be calling this cab company over other's. Thank you so much

Very professional, prompt and courteous taxi service. Car was very clean. I highly recommend…read moreNikki as a driver. Will definitely use again