We stopped in on our way east to cut down our Christmas tree in the forest. We needed to buy a tree…read moresaw lol The staff were all super friendly and helpful. They pointed us straight to what we needed, and had smiles on their faces during checkout. They have separate men's and women's bathrooms. The ladies room was a single stall, clean, and had high end fixtures. The overall feel of the store was higher end than you would expect. Overall, they provided a good experience and I would definitely recommend stopping in if you need anything!

Wow. These folks have a lot of essentials. We always stop to see if they have what we need before…read moreheading out of town to one of the big box stores. The staff are helpful and knowledgeable. They even sell airplane supplies!

Spent one hour in the store, looking at everything they even had a dog store in the back too much…read moreto list. Just check it out. I bought myself a funny hat. I got compliments on it all day wearing it.

Nostalgia and everything you want from hardware to home goods. Need gold pans they have them. Yard…read moretools, cabinet hardware, indoor outdoor needs. Busy place with plenty of staff to assist you in you needs and questions. Gorgeous interior with hardwood floors and crowded aisles. (Good thing). As for value well everything was reasonably priced. Remember it is a True Value store.

I love this place. So much packed into a small Space and…read morehelpful staff! They are a very welcome of the community. I hope they never leave.

Good knowledgeable and friendly service always greet you with assistance. It's amazing how much…read moreinventory fits in that tiny building. It's a lot of fun to look around. I love the place!

We needed a part for our RV and the propane tank. We called here and got great service over the…read morephone, which saved us a trip. We appreciated the female employee's help. She went out of her way for us, all over the phone and even texted us a photo of what we thought we needed. Thank you!

I was a regular customer here. I stopped to buy something and I asked to use the restroom. I was…read moretold that the restroom was for customers to which I replied "I am a customer". I was then asked "what are you going to buy?". I was wearing chore clothing. I wasn't dressed in a suit and tie. I couldn't believe I needed to provide an inventory of what I planned to purchase. I said I was a customer, that isn't enough, now I'm a liar? You've lost my business.

An amazing variety and quantity of goods in a cozy storefront. Reasonably priced and friendly…read moreservice. Will be back for my next project.

Nothing has changed with this store the owner is so rude and he rips off the locals that lives…read morehere, He has always accused his employees of stealing from him I came in with a simple item to exchange he refused it' was never used. Went to the buckhorn hardware and could of bought too for the same price this guy changed. The owner of the store also owms the realtor place in the same area lived up in pioneer over 30 years and nothing changed with this owner

Thank you to Joe and his entire crew! You all are so helpful, fun, honest and love our dog :)…read more This December will be our 5 year anniversary here and your store was our first Placerville shopping experience ... from bbq's, griddles, swings, blowers, weed eaters, garden decor, paint, log racks, etc and not to forget earrings :). You have it all for us!! And affordable!!! Thank you!

The staff is very friendly, helpful and patient. I can't think of a time that they didn't have what…read moreI needed.

Really great service here. They always answer their phone, which is not the norm with many…read morebusinesses these days. And they are always helpful to find out if they have what I'm looking for. It's a decent selection for a small hardware store. Prices are competitive. It's there when I need them and that's all I can ask for. Grateful they exist!

I went to true value today to have some keys made for my vehicle, after the second trip trying to…read moreget the keys that will fit my truck, I gave up on that store. They just couldn't get the key duplicated. Next time I'll go to a more professional store.

We've been coming here a lot lately- working on our home (painting, cleaning, etc.)…read more Pros- great staff! Everyone is super helpful, but Blaze is my favorite! A true lifesaver... I watched YouTube to try and figure out how to fix a wobbly lamp. YouTube made it look simple enough, but I was clearly in over my head! Blaze fixed it and at a super reasonable price to boot! Anne is another favorite, if you need paint, she's the one you want to work with! This Ace has a private parking lot and is less crazy than the other Ace by state line. Cons- it is smaller than the other Ace, so they don't have as many items. That means, depending on what you're doing, you may want to call to ensure they have what you need. Note: We haven't had any issues with paint and painting supplies.

Mike Langenfeld (owner) is a joy. I bought an Ariens snowblower that had issues, and he went above…read moreand beyond to resolve them to my complete satisfaction. Then I bought a Weber BBQ for the exact same price as the out-of-town big box store, but it was in town, local business, local sales tax, and they assembled and delivered for free. Can't beat that!

I would like to thank the cashier, and quite a few other employees ... and managers…read more all came to help me with an online order for a battery operated Weedwhacker. All hands were on deck to help this senior citizen figure out the coupon code, and all that confusio . Once again, I'm very pleased and thank you. This hardware store is the old-fashioned type. A store that cares and is willing to help. Thank you.

These guys are always willing to help guide you. I spend a lot of time there buying miscellaneous…read morenut/bolts for restoration projects, and have never left empty handed. They charge more than the big box home improvement stores, but the customer service makes up for it.

I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Customer Service is outstanding!!! Always looking for a solution to solve your problem/needs.read more