After I posted my original review, the dentist wrote off my remaining charges. Nearly a year later,…read moreshe messaged me to ask me to update my review to reflect this. I am doing so. This does not change the fact that I lost a tooth and had to deal with two days of excruciating pain. The memory of it still makes me wince every time I drive by their office.

My former dentist is retiring so I needed to get a cleaning done. I went here and was met with…read moresmiles and greeting on my entry. The hygienist was very informative and checked all boxes for cost and expenses that I needed as i inquired on certain issues. My cleaning was done with care and after she was done Dr Wiley came in and gave an additional check up. Both were professional and polite. I do recommend this place.

The quality of the care and the office experience were excellent. I had a great experience, and I…read morewould highly recommend them.

I had a filling replaced and for the first time in 30 years, it was done right. I've had to go back…read morefor adjustments multiple times in the past, but Dr. Russo did a great job. Highly recommend.

I actually was a patient of Dr. Dunn's before he moved to Crestline. I chose to follow him without…read moreprompting or coercion. I chose to follow him because he is that good. I think Dr. Dunn's ultimate goal is to have a family friendly long term practice in the heart of Crestline. That kind of commitment to the community and patients is what I seek from all of my health care providers. I also seek an honest ethical doctor who has my best interest at heart. Example: today I had significant pain and swelling around one of my upper molars. I have never had any issues with my teeth and was quite concerned. I called the office first thing this morning and they immediately worked me in. Numerous possibilities were going through my head. Had I cracked a tooth? Did I need a root canal? Was a crown necessary and if so, how much would that cost me. After an x-ray and assessment Dr. Dunn found the root of my pain and problem. A popcorn kernel. A popcorn kernel was lodged in my gum. He asked me what I had done this weekend and there was the answer to my pain and swelling...my 7 year old daughter's birthday party. Movies and popcorn for 35 first grade girls had taken it toll. My primary point is that he could have completed numerous procedures and charged me and/or my insurance company countless dollars, but he didn't. He skillfully removed the culprit, irrigated and sent me home with "post procedure" instructions. $20 copay and 5 minutes later, I am one very happy patient. If you are seeking a new dentist Dr. Dunn cannot be beat!

From the owner: Whether you are in need of general dentistry, family dentistry, cosmetic dentistry, or emergency…read moredental care, look no further than Crestline Village Dentistry. We invite you to personally experience the quality, compassionate and gentle dental care provided by Dr. Clark Dunn. We believe that excellence in dentistry requires emphasis in the three cornerstones of Science, Healthcare, and Artistry. It is our goal to integrate these into each procedure and through patient education to provide the available options for the most optimal result. We look forward to the opportunity to serve you!

Dr. Koch is by far the best dentist I've ever had - and I've had a few. Three different dentists…read moreand two orthodontists to be exact. Dr. Koch will be my dentist until he retires - he's that good. The staff in Dr. Koch's office is similarly amazing. Very friendly and always helpful. I'm currently in an Invisalign treatment and couldn't be more pleased with the progress. Anyway I'll keep this short and wrap it up by saying I highly recommend Dr. Koch for whatever dental needs you may have.

My experience with Dr. Koch and his staff has been phenomenal. They are all extremely professional,…read morekind and helpful. I have been driving from Huntsville to Birmingham to see Dr. Koch because I believe he is the very best in our area. The drive is worth receiving his care.

Started going here years ago after being referred by a friend. Honest dentistry. Highly recommend!read more

Best Dentist in the world. I love ,Love, love this place for sure. They are the ultimate best. The…read moreService is exceptional and staff is super friendly and helpful. They cleaned my teeth and got me looking great for the Spring. They are gentle and truly believe in health smiles and overall dental health. I give them 5 easy stars for sure. I will be back for my follow up in six weeks and looking forward to getting my teeth whitened.

If you think going to the dentist can't be enjoyable, you should give this place a try. It's like a…read morespa experience. Gentle music, calm atmosphere, massage chairs, a blanket if you want - all the things. Everyone is so kind and helpful, and the staff and doctors are so attentive. I've had regular cleanings as well as fillings and, most recently, a crown (same day!) at this location. I have zero complaints about any of these interactions. They develop a care plan with you before treatment, so there are no surprises when you're done. My 5-year old daughter also is seen here and she has developed an early enjoyment of going to the dentist, which I know is uncommon. They are so patient and gentle with her and she has no qualms about going for her cleanings. All-in-all, I would recommend this group to anyone seeking dental care.

I am writing this review based on my sister's experience working at this dental office, as well as…read morewhat she shared with me about the workplace. My sister is a Black woman, and the way Black employees were treated raised serious concerns for me. She also described what she felt was unequal treatment among employees. According to her, one white employee was allowed to contribute very little to the workplace without facing the same level of scrutiny or consequences as others. This created concerns about favoritism and unequal standards. I also learned about another Black female employee who reportedly passed out after being exposed to blood. She continued working there afterward but was reportedly fired approximately a year later. This raised additional concerns about how Black employees were treated. It seems to be a pattern with Black individuals in general. Seeing Dr. Gooch wearing a "Gulf of America" T-shirt also made me uncomfortable and contributed to my concerns about the workplace environment. Based on my sister's experience and what she shared with me, I would encourage anyone considering this office to carefully consider their options.

In a true crisis that was after hours, this office came through with no notice and we left in a…read moremuch better situation. PROs: Called this office right after my kid had a dental emergency while playing in the summer. The receptionist was very calming and answered all of my questions before we decided to make the drive there. Once we arrived, we were done with X rays and in the back with the staff and the actual dentist doing the exam within 10 mins. The dentist reassured us both of the situation and offered to fix everything on the spot. His name was Gio I think. Within about 60 mins of him getting started on the treatment plan he was done and the problem was solved that just needed some time to let things calm down. The exam was $85 upfront and our treatment plan was an additional $500. There was no financial surprises or hidden fees. Everyone was very nice, professional, and knowledgable. Not to mention it was like 7pm on a weekday when they took us. CONs: None!

I had an absolutely lovely experience today at this office. The staff is caring and kind. They make…read moreyou very comfortable and make sure your needs are met. The music is so nice. It takes your mind off of your procedure. Dr. Hansen is a wonderful dentist. He is very skilled at making your procedure as painless and smooth as possible. My extraction was done extremely fast and there was hardly any wait time. I left feeling so much better and thank you for the pain meds as I'm sore after the numbing wore off. Highly recommend this practice for anyone who needs quality, emergency dental care!

This was my first visit there and I would recommend this location to anyone. They were friendly and…read morewelcoming. Great experience! I will definitely be going back they were professional and I felt like I had always been a patient.

had an abscess tooth on weekend. called my dentist at home and she said to go here. that they…read morewould fix it. nope. X-ray and said I had an abscess. go see a specialit's. thanks is for nothing. was happy to take my money tho. my dentist was shocked. would not even give pain meds.