This review is for my parents visit to this vet with their dog. The bottom line is they quoted one price for everything at the front end of the visit, and 2 days later they almost tripled the price after the services. $1,200 changed to over $3,000 two days later. Unacceptable behavior for a company. My poor parents are a mess as their dog is family. I suggest avoiding this place! read more

It is never a good thing to have to take your little one to the emergency vet, I had to take my little one in and the staff was great. They took her right back to the vet while i filled out all the paperwork. Vet was very knowledgable and helpful. I arrived around 7PM, my little one was seen by 7:01, i was the only one in the building that time of night. I am fortunate to have such a good emergency vet right around the corner, i never with anyone to have to go here for obvious reason. But if your pet is ill, i would recommend these fine folks. Our pets are also our children too and deserve the best treatment they can get. read more

Amazing Doctors, awesome staff!! Dr. Nelms did Cataract surgery on my dog and the experience has been GREAT!! She is an awesome dr. Also met with Dr. Lee due to my dogs diabetes. Both of these doctors were very professional, caring, they listened and took their time with us. The staff is also VERY friendly and very good with animals. I can't say enough good things about AVS. I would recommend them to anyone who has a pet that needs specialty care!! read more

After being referred here by my regular vet, the first time I brought one of my cats here, I'm not going to lie-I experienced a little bit of 'sticker shock' at the price of the office visit. Every visit thereafter, was a completely different story, however. Consistent, though, was the friendliness/care/concern/empathy from all the staff that I interacted with. I had brought in one of my cats originally for (what was ultimately diagnosed as) secondary anterior uveitis. His treatment did not cure him, but this is NOT something I blame on the AVS-let me be clear on this-my cat had other things going on; he was 15, and after ruling out infections etc. through bloodwork, in all likelihood had some sort of cancer -the uveitis, as stated in the diagnosis, was secondary. The other things my cat had going on did not present themselves as obviously as the uveitis did. Throughout all visits-Dr. Korsch was amazing during the whole process. She was very thorough, knowledgeable, compassionate, explained in detail what she determined to be going on, what each medication would help him with, the possible side-effects, everything. Even when I had brought him in to check on the pressure of the affected eye (glaucoma is a very common side effect of the uveitis)-he had a seizure, and confirmed what I had already been thinking, which was it was time to let him go. She stated that typically, ophthalmologists don't usually take on the responsibility of putting an animal down-but under the circumstances (this was a Saturday, and my regular vet wouldn't be open until Monday), she felt it was in the best interest of my cat so that he didn't suffer any longer. The office, and each examining room was always clean and sterile. The staff, friendly and compassionate. I can't speak about the other Dr.s, as I do not have any personal experience to go from, but Dr. Korsch was fantastic, and I know without doubt, that my cat got the best possible care for the last 6 weeks of his life. read more

They are SO, SO caring and compassionate ! I can't say enough about them. Marcia Montgomery, Hoover read more

If there are regular vets open please go to them instead of this place. Pet emergencys are never a good thing, neither is charging someone 50 dollars for a physical exam on their pet. I'm very thankful that this place had an oxygen tank and at the time its what saved my dogs life. The veterinarian on call did an x ray and my dog only had about the size of 2 quarters of breathing room in his lungs. First off, he had no empathy what so ever and was possibly the most cold talking person I have ever come in contact with. He told us our dog had something eating up his lungs, and that if he did survive, he was going to need oxygen therapy for weeks and told us we should send my dog to an internal medicene school and that we might not get him back (because they would do experiments on my dog) and he said the cost was close to 3 grand and if we couldn't pay it we should put our dog down. He came in with an estimate of 880 dollars for random stuff that didn't even make sense and when we told the vet we were going to pay for the x ray, bloodwork,oxygen for the night, and the proper medicene for our pet at the time, he got a nasty attitude and said that he "didn't recommend we do that because he needs more care" which was the vet trying to make some money for himself which is awful. Not only that, we asked him if he had the liquid version of the meds because it would be easier for our pet to take, he said no that they did not carry it. Well, the next morning when we thankfully picked our pet up and we carried him to another vet (mcadory veterinary associates) we later found out that he had pneumonia & a small heart murmur and 90% of the problem was fluid on his lungs. Also the vet at A.V.S. didn't even do the bloodwork we payed for, a long with that on the form he wrote that we declined liquid meds for our dog which was a lie. I think the vets name is dr.mckinnon (not sure if thats how you spell it) I say stay away from that vet because he not only lied about what we wanted him to do. He didn't do what he was supposed to do and long story short this guy has something serious wrong with him and he has freakish ways and I'm thankful he didn't try to hurt my dog. The way he talked and how he lied about the liquid meds its like he wanted to shove pills down my dogs throat and try to kill him (my dog had a hard time breathing). He was cold hearted and if this vet is the one on call please take your dog to another emergency vet if regular vets are not open. Also there is a director/vet i do not know his name but he also has no clue what he is doing. We called bc our dog was breathing weird but not heavy and our vet was closed. He told us it didn't matter what the color or his gums or tounge was (the color tells if the oxygen flow is good or not good and thankfully his was,but we were trying to figure out what was going on exactly and we knew another vet would be on call and not the same one) he said our dogs lungs were filling up with fluid and that he needed to see him but if we didn't have the money don't bother (also had a very nasty attitude). One of the nurses (i believe her name is katty) she told us that they didn't even charge us for medicine (our bill was 308 lol) and i asked about the bloodwork and she changed the subject and kept saying they didnt charge us for meds when we have the recipt that shows they clearly did (she also had a very sketchy attitude also). To sum it all up i would never bring my pet here again, to everyone else reading this i would avoid this place. As the vets are clearly uneducated, untrustworthy, overcharging people for services, and they lack empathy. I would not want to see this happen to someone else or worse so personally i would say carry your pet somewhere else. read more

I would have given zero stars, if possible. Our dog had a dislocated hip, which one of the vets supposedly put back in socket. Ten days later, with no improvement, we took her to another vet. There was a piece of bone in the socket.....NOT the hip. This was after paying the first group nearly $2000 for 4 days that our dog stayed in their care. I would think long and hard before using them.....No, I would never use them. When I tried to find out what had happened, the owner was arrogant and unreasonable. Our dog was in pain for 10 days because we had the misfortune to use this clinic. read more

We brought our mother Pomeranian ( Samantha ) which was diagnosed with eclampsia . I just want to express my gratitude to you fine folks at A.V.S. , you saved our dog and I would recommend you to anyone. Samantha is doing awesome! read more