Alford Avenue Veterinary Hospital has been nothing short of phenomenal to my family! Everyone from…read morethe office staff to the doctors has been wonderful on each visit. We took our dog, Sugar, for treatment, but she unfortunately passed away a short time later. The Alford Avenue Veterinary staff's compassion during this time was remarkable. It left a lasting impression on our family and we will be long time customers from now on.

The veterinarians at Alford Avenue Veterinary Hospital are okay, but their front desk staff is…read moreaverage to terrible at best (leaning heavily toward terrible). They seldom call you back when they are supposed to (to let you know your pet or medications is/are ready for pick-up), and trying to get one of the veterinarians to call you back is next to impossible (unless you keep on top of the staff). On top of that many of them lack simple customer service etiquette when it comes to dealing with the public (and are frequently rude over the phone). We recently dropped one of our dogs off to be looked at, only to have her catch kennel cough (and spread it to our other, older dog). When we mentioned this to the vet, we were told, "Yes, we had a dog in our kennels that was infected the day you dropped off your dog, and she was exposed to it." When we asked why we were not informed before dropping her off or told afterward that she had been exposed, the front desk worker got irritable and defensive, saying it wasn't the vet's fault (all they had to do was tell us they had a case of it and we would have asked for an in-car visit instead). Overall the quality of Alford Avenue Veterinary Hospital has gone downhill of late, and I think the main reason for this is the support staff. We have decided to move our dogs to another veterinary clinic for treatment (and we got attitude from the veterinarian at Alford Avenue when we told her the reason for our decision to go to a different vet). We will not be returning.

I had a great experience. I called and got an appointment within an hour and my cat got all the…read moretreatment she needed. The staff was nice and if you're lucky, you will get to meet Korn.‍

I am so happy I found Hoke Animal Clinic! Dr. Tucker loves my sweet Lola, and I have enjoyed…read morelearning more about her nutritional needs. Thanks!

Such an awesome place with friendly staff. I've used this vet for the last 9 years and I've never…read morehad a complaint. The veterinarians are knowledgeable and take the time to help you understand your pet's health. The staff are excited to love in your fut babies. The new location is absolutely stunning. It's like a fine pet hotel. They not only offer vet services, but training, lodging, and daycare as well.

This isn't my first time here but I wasn't happy the last time because a technician adjusted my…read moredog's harness and spoiled my visit. My dog pulled its harness off and ran away. Since I had a collar & a harness on a breed known as an Escape Artists, she should have never touched my adjustments because it took me days to get it right. But that's just one employee. She still hasn't apologized but I'm betting she learned a lesson. My dog was found and all is well. Otherwise, I am very pleased with the hospital. They open early and stay late! Wow! 6:00am until 7:30 pm thru the week. It's a new very expensive building with many people working in department. I was whisked into a private room to discuss my pet. They actually looked at the picture and dog to ensure they have the right records on the screen in front of them. Then I was checked out via the same screen so everything is private. They have a feline room like something out of Animal Cribs with even an aquarium to amuse the cats. The kitties are able to walk bridges, trees and walls to behave like a cat would act in nature.

I have been a client of Riverview for more than 25 years, with three dogs and a cat. I have worked…read morewith every vet and vet tech and cannot say enough about how wonderful the care has been we have received. From puppy to passing, this clinic has done everything they can to treat us and our pets with the utmost respect and care. And not just one single doctor, but we have seen Dr. Tate, Dr. Wood, Dr. LeBlanc, Dr. Dodgen, Dr. Campbell and most recently Dr. Ball. I wouldn't hesitate to have any one of them work with us and our furry babies. Their app makes it super easy to make appointments, order meds and even chat with the clinic to work out plans for boarding, questions and just about anything that I become concerned about. We've dealt with being attacked by other dogs, wild animals, Rocky Mtn Spotted Fever from a tick bite and even rat poison ingestion. And each and every time I knew that Fisher, Bailey, Garfield and Maggie would have the best chance at any recovery in the hands of Riverview. And if not, their compassion (especially when it was time for our two 18 year old Springers to cross the rainbow bridge) was beyond what I could ask for. Don't think twice, you are in the best care at RAC.

Unless it's an emergency, I'd rather my pet be seen BY EXACTLY, my vet of choice. (They don't…read moreexamine in front of you, take them to another room)So, you never know. Secondly, some of the staff is rude and snippy. Janice(?) and Bri are AWESOME. Dr Tate and Dr Wood are AWESOME. I have had to leave, as the distance(and 280) make me uncomfortable (and a couple of small things). Basically, they ARE a good practice and I am a little sad about having to leave.

Update: I decided to give this place another try and took my other pet here. I still experienced a…read morewait after my appointment time, but the vet was more attentive than before. They have also been helpful in approving my prescription pet food orders through Chewy.com. Increased my rating from 2 to 3 stars.

Excellent service!! Everyone made our little dog's first visit a lasting experience. We have made…read moreGardendale Pet Clinic our pet's number one choice for care!

Dr. Darcie and her assistant, Alison, are the best with animals They treated my little 17 year…read moreold Pom like a princess when they had to put her down due to cancer So gentle with her and loving They even treated her to some Chocolate!! it was her first and last time for it she deserved to have something special They even offered to come inside my house for the final hour but we decided it might not be the best for my 2 Maltese to witness her final hour I tell all my clients at my grooming shop about them. Sherby

Dr. Odom and the vet tech are so great with animals. I've had them come out to my house for my 2…read moredogs, as well as to my parents house for their 2 dogs. They're so friendly and made all of the pets feel comfortable and happy, even though they were getting their vaccines. Their mobile office is nice and has everything needed for a routine visit. The fact that they will come to my home is the best part. It's always a hassle trying to set my car up for a ride to the vet, and then the cleanup after is the worst. I always have at least a couple of dog hairs leftover in the carpet that just won't go into the vaccum. The way I found them was from a recommendation when I was looking for a mobile vet for my parents huge great pyranees mix that refuses to get into a car, and is much too heavy to pick up. They are such a blessing. I would highly recommend them to anyone.

Nothing but good things to say about this place. Everyone seems to care about their patients and…read moreappear to use common sense and compassion when helping those little ones in need. The service is their ace. Prices are very reasonable which makes it attractive and the location great. Have nothing but good things to stay. I'd recommend this place for your loved ones.

Hands down the BEST!! Used Petras for a few years for my previous schnauzer Zoe. Moved to Helena,…read moretried to find a vet out there and couldn't do it. I ended up driving back to Irondale. Now, I'm in Gardendale, still driving back to this place!!

I'm a first time dog owner and they were extremely informative on how to maintain my dogs health,…read morebehavior, and resources to have in case I have questions about my dog.

Such a sweet family clinic. My golden doodle was in desperate need of a simple shave/summer cut and…read moreno one could fit me in. So, I called Inverness and they were SO accommodating. The vet oversaw my pup's groom to make sure everything was as I wanted. If you are in need of a simple, "breed neutral" shave (they don't do breed specific grooming at the moment) and you aren't picky, then this is a great place to go! It was $20 cheaper than my usual groomer, because it was a simpler cut, which I didn't mind at all!! The vet and staff were so kind! I will definitely be back.