Alford Avenue Veterinary Hospital has been nothing short of phenomenal to my family! Everyone from…read morethe office staff to the doctors has been wonderful on each visit. We took our dog, Sugar, for treatment, but she unfortunately passed away a short time later. The Alford Avenue Veterinary staff's compassion during this time was remarkable. It left a lasting impression on our family and we will be long time customers from now on.

The veterinarians at Alford Avenue Veterinary Hospital are okay, but their front desk staff is…read moreaverage to terrible at best (leaning heavily toward terrible). They seldom call you back when they are supposed to (to let you know your pet or medications is/are ready for pick-up), and trying to get one of the veterinarians to call you back is next to impossible (unless you keep on top of the staff). On top of that many of them lack simple customer service etiquette when it comes to dealing with the public (and are frequently rude over the phone). We recently dropped one of our dogs off to be looked at, only to have her catch kennel cough (and spread it to our other, older dog). When we mentioned this to the vet, we were told, "Yes, we had a dog in our kennels that was infected the day you dropped off your dog, and she was exposed to it." When we asked why we were not informed before dropping her off or told afterward that she had been exposed, the front desk worker got irritable and defensive, saying it wasn't the vet's fault (all they had to do was tell us they had a case of it and we would have asked for an in-car visit instead). Overall the quality of Alford Avenue Veterinary Hospital has gone downhill of late, and I think the main reason for this is the support staff. We have decided to move our dogs to another veterinary clinic for treatment (and we got attitude from the veterinarian at Alford Avenue when we told her the reason for our decision to go to a different vet). We will not be returning.

I cannot say enough wonderful things about Dr. Madeline Borden and the entire team at Galleria…read moreAnimal Clinic. Our beloved cat Pepe had been a patient there for many years, and throughout his life he always received compassionate, thoughtful care. Recently, when Pepe became very ill, Dr. Borden went above and beyond in ways that meant more to our family than words can fully express. She took the time to explain everything clearly, treated Pepe with such gentleness, and showed incredible kindness and patience during an extremely emotional time for us. What truly stood out was her generosity and dedication. Even when the clinic was officially closed, she made herself available so Pepe could be seen and helped. That level of care and commitment is rare and deeply appreciated. Saying goodbye to a beloved pet is one of the hardest things a family can go through, but Dr. Borden handled the situation with such compassion, dignity, and respect for both Pepe and us. We will always be grateful for the many years of excellent care she gave him. If you are looking for a veterinarian who is not only highly skilled but also genuinely caring and devoted to animals and their families, I wholeheartedly recommend Dr. Madeline Borden and Galleria Animal Clinic. Thank you, Dr. Borden, for everything you did for our sweet Pepe. We will never forget your kindness. -- Cheryl Heyward

I can't say enough about how wonderful this vet clinic is. From the women at the front desk to the…read morevets it was such a great experience. They're very accommodating and gentle even with our problem child. Thanks staff, you're the best!

if I could give less than one star I would. Dr sam is very rude. He tried to put my dog down…read morewithout my consent. He then proceeded to have an attitude when I asked for a second opinion. When he called on his own will to check on my dog he tells me he doesn't have but three minutes so make it quick. Sir you called me. He is also very unorganized he gave me three different prices of the same medication . My dog has been fine since I didn't take her back there. I wouldn't advise anyone having their dog under his care.

Patton Chapel Animal Clinic is the best all-around complete care for Animal treatments, daycare,…read moreand boarding. Dr. Sam and all the veterinarians, office managers, daycare and boarder staffers, etc., are the epitome of caring animal professionals. My fur baby, Max, passed away in January 2025, and everyone at Patton Chapel Animal Clinic was of great comfort to me. My other 10 year old fur baby, Storm, loves the daycare and staff, which gave her renewed energy after Max's passing. Believe me, Patton Chapel Animal Clinic is the best in animal care!

What a great place! After 17 years I left Hope for poor service and decided to try here…read more . First, you need to make an appointment. You can do that in line which is easy. Second, show up for appointment, and they will take you as expected. No more waitlist and wait 1-2 hours to be seen! Yay! The staff is super kind to your animal. They used his collar and leash to take him to trim his nails and were kind to him. They petted him and talked nice to him. A great experience. I would give more stars if I could. Highly recommend!

If you board your animal here it will suffer. The staff makes up excuses and provides zero…read morecommunication.

Awesome team and vets. Always helpful and understanding. Everytike they have always been able to…read moretake us in. Thank yall!

Staff is kind. Facility well organized and clean. Docs attentive and thorough. Appointments and…read moretiming well kept.

We had both of our kitties we adopted from KKH&R spayed here!! Lovely staff. Clean facilities!!…read moreThank y'all!!

We have been going to Vestavia for almost 8 yrs. We have been very satisfied with the care rendered…read moreand the quality of the staff. Always friendly, usually pretty fast and sensitive to our companions needs. We have and will continue to recommend Vestavia Animal Clinic to our friend.

Dr. Erwin has a great bedside manner, lots of experience & he takes time to share his knowledge…read more Love his staff, too. I would definitely recommend them.

He was very helpful and very reasonable priced. It's not where you take pets who need surgery or…read moreX-rays. Vaccinations and visual exams are very good.

From the owner: Veterinary Services at your doorstep. Food, medicine, semi and annual checkups onsite. Pet Vet…read moreMobile was started in June of 2020 to serve the pets of Vestavia, Hoover, Homewood and Mountain Brook. Our mobile clinic will travel as designated neighborhood route on a weekly bases to allow 6-7, 1 hour appointments, Monday through Friday.