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    Alain Mai | Fine Craftsmanship

    5.0 (5 reviews)

    Services - Alain Mai | Fine Craftsmanship

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    Furniture repair

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    Hofmann's Furniture

    Hofmann's Furniture

    1.3
    (3 reviews)
    $$$

    This review is entirely based on a phone call I had with the owner, not on any work produced by the…read moreshop (I haven't seen his work so I can't speak to it). I was looking around town for a furniture repair place to fix an old desk, so I called the first furniture store that I found in Ann Arbor. The owner picked up the phone, which in the time of COVID is a rarity, so that was nice. Unfortunately, that was the only nice thing about it. I introduced myself and asked if he did any furniture repair there, and his first response was a curt "Who are you with?" Not sure what he meant, I said "I'm not with anyone, I'm just an individual." He asked what I needed repaired, I told him it was an old roll-top desk, and he replied flatly "I don't do that" and hung up the phone. Again, I haven't had an opportunity to see his work, so for all I know it may be very nice...but after rudeness like that from the owner--just for calling to ask about their services--I won't be back to find out.

    First and foremost, the one star rating is provided only because the work done on our table was…read moresimply amazing. If the owner did not have a mouth, this rating would have been a five star+ all the way. Really nice work. So I had to give him at least a star.... Here is my story: Prior to calling, we were warned that the owner can be rude, but to just get over it because he does nice work. I knew this when he arrived at my house, and truth be told, it was a fairly nice experience. Gave him 50% down and he said he would be back in one week. Later that same day, I found out the $600 price I was quoted (for the deposit) was 50% higher than what was told to my wife over the phone - $400. When asked about how/why such a huge difference the following day, that became the end game for this owner. We were the enemy and there was no changing his game. Delivery day came as promised, and the table (again) looked great. We had two more pieces we wanted refinished, and had every intention of having him do them. I even showed it to him, stating "this is your next piece." However, this owner had a big chip on his shoulder and went off on a tangent about us questioning his "second" quote while in MY HOUSE(!!!). There was no point in talking to him, I just let him talk and said nothing. He was a complete JERK and told me how he hates women and their complaining, and that he he been divorced three times. He was yelling at me, he insulted my wife, all in the comforts of my home. Sorry, buddy. That does not jive well with me. In fact, it is just plain wrong and oh-so immature. So when we have our guest over to our house in the months and years to come, and they happen to notice our nice antique table, there will be no glowing references. Ever..... I do not recommend this business simply because I do not believe in giving my hard earned money to people like this. And if you are a woman, I suggest you think twice.

    Alain Mai | Fine Craftsmanship - furniturerepair - Updated July 2026

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