Dr. Canizales is a good doctor. However, you are forced to deal with his office staff. I have…read morebeen a patient for 4 years, but I will be leaving. I hate to lose a good doctor, but his staff could not be more unprofessional and rude. They filled a claim incorrectly, and my insurance representative had to help/guide them on how to do it correctly. BCBS should not have to help the billing department with claims. This is scary. Find a different office. Not this one.

my first visit with Dr. Canizales he was amazing. He actually listen to me and made suggestions. He…read morewas very attentive and listened to me very good experience very professional. His office staff was amazing. When I got there, they greeted me offices are very professional. I am moved from another doctors office to come see him my next-door neighbor referred me to him, and I am so glad she did. I am so satisfied and very happy. Highly recommend him

I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was a patient there with Dr Alissa. But when Dr Salinas took over I had 1 appt and it was fine…read more Then when I needed refills of my meds I could not get ahold of anyone for weeks, literally. I ended up going into a flare as the never got my meds called in for over a month! It was an awful experience and they never could find labwork so I have to repeat that then couldn't find the meds I was on! Bottom line, I won't go back and am warning those who are thinking of going here. I have been told that many patients who go there have the same issue of no one answering the phone and when leaving a message no one ever calls back, which is what happened to me..​

My whole family goes here! We love all of the staff and physicians here! They do same day sick…read moreappointments and work with my frustrating insurance too. They go above and beyond to care for us and our pocketbook. I'm so grateful to have such a great team looking after me and my family!

Dr. Boeker is so wonderful and takes the time to listen to your concerns. We have received care…read morehere for our newborn for several months now and all the staff have been incredibly helpful getting us in when needed, relaying messages to the pediatrician, and returning calls in a timely manner.

My three children have been with ABCD for 7 years and have always had a great experience. As a…read morenurse, I can appreciate the care and education that their staff still provides even with all the hectics and buzziness that the medical field has. Even if I cannot see our personal pediatrician for a sick visit, I have had to see another doctor in that clinic or stone oak and all of their pediatricians and NPs have been excellent . We were patients of Dr. Simone that was absolutely extroardinary in her care but moved away. We are now with Dr. Maclaren and he has been great as well.

Walked in and talked to one of the front desk workers about a physical and the lady on the left…read morewith the red shirt inserted herself into the situation and started giving us attitude. She said "it literally only takes two minutes to just go back there and do the eye test," in a way that had an attitude and sounded highly unprofessional. Rather than listening to us explain our situation and helping us, she decided to act unprofessional and rude. In the times that I had been there, I had never experienced the carelessness and disregard from someone as I had from that lady with the red shirt today. Never going back because of her.

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

Excellent "processes": - upon arrival, I was given a short…read morestack of paperwork. Before I could complete it, I was ushered in. - the tech who did the work up was knowledgeable - Dr Abide examined me and I was impressed with his professionalism and patient care - upon checking out, the rep made an appointment for me for a scan. The rep also made an appointment for me for a screening at a different facility - I was given after care instructions This is what I meant by superior "processes". Each step was perfected.

They keep sending me to collections because they are sending the bill to the wrong address! It has…read morehappened twice. I thought they updated their address after the first experience, but apparently they did not.

The staff and NP very nice. Took a few weeks to coordinate getting cpap supplies. Maybe next time…read morewill be smoother as an established patient now. Was a new patient and I know takes time to get previous information.

VA did a community care referral almost 1 month ago. I was told to give this office a week to call…read moreme to schedule the appointment. Almost a month later, NO CALL. I have been attempting to call the number listed on the website and have not been able to reach anyone (because no one answers the phones over there, apparently) I called at 4 p.m. and prompt says they close at 4 p.m. (the website CLEARLY states they close at 5 p.m.) I have been on hold for over 15 mins, despite the prompt stating I am #1 in que and will be answered in 5 mins. Then another prompt that the call volume is too high and to leave another VM. This is INSANE! TERRIBLE SERVICE. NOT RECOMMENDED AT ALL. ZERO STARS.

Travis offers an individualized approach to primary care that will exceed your expectations. He is…read morepatient, focused, and most of all knowledgeable.

I truthfully can't recommend Dr. Travis highly enough. It's rare to meet a person who seems to…read moregenuinely care so deeply about wanting to help people, particularly in medical care (unfortunate as that may be). Dr. Travis truly does want the best for his patients and makes you feel so welcome in doing it. The prices are beyond fair, priced so that even those without health insurance can get the attention they need without feeling gouged. He is responsive and helpful even outside of appointments. I've never received such pleasant, helpful, and genuine medical attention as I have from this office, 5 stars really doesn't wholly encompass the quality of the experience.