WARNING !!! Be very careful using this facility. I was in the process of moving and my automatic…read morepayments and contact info temporarily changed. I accidentally missed ONE payment and my monthly bill of $185 more than DOUBLED! They charge $25 every 5 days the payment is late and my unit was ALEREADY SCHEDULED FOR AUCTION after 30 days of pass due payment !!! They also charge an additional $150 legal fee to retract the auction paperwork. Luckily, I noticed the situation in time and paid all the fees ASAP. I had a $70,000 sports car in the unit that I could have LOST due to their over zealous contract and my situation. BTW- Just in the two years I've used this location, the original private company has SOLD OUT to a large multi-state real estate corporation and has raised their prices from $99 - $125 - $154 - $171 - now $185 for a 10'x20' ....and they also require renter's insurance. Just imagine if you're in an accident and can't make a payment for a single month or your automatic CC declines the payment due to suspicious activity.... YOU WILL LOOSE EVERYTHING! There use to be a full time employee on site, now its all computer controlled and only a maintenance man shows up occasionally. Better hope the gate is working the day you show up too. It use to be well lit at night, but recently to save money I would assume....the storage facility now turns off most of the lights in the center of the complex. This makes for a dangerous environment, considering I've seen multiple homeless people living out of the storage units late at night, until they get caught and are in violation of their contract !!!! If Spare Box would like to discuss this review, feel free to contact me and we can discuss all the fees. ADDRESS: 7525 Co Rd 110 Round Rock, TX 78665 Lane . barker 2001 @ gmail .com (no spaces in my email)

This storage facility was purchased by SpareBox Storage. SpareBox is all virtually out of Colorado…read more They don't respond to emails have the longest hold times, and horrible customer service do not rent from this place. It's not worth it! Get a local Texas Company!

If you are in need of a SAFE storage unit in or around the Hutto area with great customer service &…read morenice prices. YOU HAVE FOUND IT~~THIS IS YOUR PLACE!! I have rented from them for over 4 years and I have not one bad word to say. The are very understanding, helpful kind and courteous. Dylan is a great pleasure to work with! They have been helpful when I have had any issues they have worked with us and have been great problem solvers with awesome answers. Thank you, Yvonne & Xavier

Best cubesmart here in Williamson County. The girls that work here are the best. Always…read moreprofessional always responsive always keeping the community clean and upkept. If you need a place to store your goods here is the place to store your precious belongings!

This is a review about SpareBox Storage located on CR110 in Round Rock, Texas. I stored my 36-foot…read more5th wheel at that location since April 2017 (8 years). At first it was CR110 Storage and was privately owned. This was a nice facility with concrete slabs to store your RV with an air machine to air up your tires, potable water and non-potable water faucets, with a dump station. All of the amenities were in good working conditions when it was privately owned. SpareBox from Colorado bought out the original owners and you could see a dramatic shift in the operating procedures. SpareBox replaced front office staff with automated machines and if you had a problem good luck in getting any help. In August 2024, I sent an email complaint as the air machine was no longer operational and had not been operational for some time and the faucets for the potable and non-potable water were leaking and impossible to operate. SpareBox immediately closed my ticket and thanked me for the information. Nothing was fixed but the ticket was closed! The following year (August 2025) it was time again for me to renew my lease. I again forwarded the original complaint from August 2024 and provided them with an update. The only thing that was corrected from the original complaint was the potable and non-potable water and it now comes out of one faucet with a splitter. Shortly after my follow-up email in August of 2025, I received an email from the SpareBox VP of Operations that stated: "I think it's best that you find a storage facility better aligned with your needs". SpareBox has continued to up their rates each year and on these facilities but has not fixed or provided the customer with an email letting them know that some of the amenities are no longer available. Since owning my RV I have always been told that you NEVER mix hoses that you use for potable and non-potable water, but SpareBox management sees a simple fix and has now put all of their customers at risk for contaminating the water supply within their RVs by using one faucet for potable and non-potable water. Again, I think that the SpareBox facility is a good facility, but they are in it for only the MONEY!!! If a customer complains and follows it up, you will be asked to leave their facility as they do not want to deal with you or fix the issues that were brought to their attention. The SpareBox facility must be almost at capacity and good facilities are in high demand for individuals storing their RVs, therefore SpareBox management solution to customers who bring up issues is to ask them to leave. As a lessor, I would assume that if the owner is raising their rates, that they would also be willing to keep the amenities operational and in good repair. Something as simple as a complaint about the air machine and water can cause you to be asked to leave their facility. I have worked with customers for over 30 years and I still work at a customer facing job and if I provided feedback to any one of my customers as was provided to me by the VP of Operations at SpareBox, I would be fired immediately. If you are someone who likes paying high prices and have low expectations and are told to shut up and live with what you get, then you are probably a good customer for SpareBox. SpareBox also offers new customers a great deal on their storage but will not give anything to long-term and dedicated customers. Once they get you, they figure you are hooked, and you will be willing to accept anything. If you want bad management and amenities that are not up to standard, then look to SpareBox for your storage needs!!!!!!! Yes, I did move my RV to another location and will not be back to SpareBox.

I followed the kiosk instructions to set up my automatic payment plan…read more Th company took three payments out and the could not process a refund 5 calls and no call backs Per customer service no customer can talk to anyone except customer service They read a script and never call back

STAY AWAY FROM HERE!!! My vehicle was towed here and after a big run around to finally get it back,…read moreI had many things STOLEN from it! money, shoes, a bunch of tools, and other valuables. They even took all the spare change, pathetic I know, but just shows they are willing to take ANYTHING from you. The responses that I was getting back from the guy in charge on why all my stuff was missing seemed so scripted. Don't think it was his first time STEALING nor will it be his last so BEWARE of doing business here they are nothing but THIEVES at this place! This is my first review anywhere but I'm hoping I can save someone out there the headache of dealing with this "business"

Great place and great price to park my TT. Security looks good there. Jesse was very helpful.read more

Excellence place, friendly help, and easy access in Round Rock…read more Easy to find between Harley Davidson and Ikea on the frontage rd N-I35.

My boyfriend and I just moved to Round Rock from out of state and were in need of a storage unit…read more We needed one that was outdoors and on ground level for easy drop-off and pick-up access and luckily this was the first place we called to inquire. The gentleman that assisted us were very welcoming and friendly and they had a great promotion for a 5x10 storage for $49 a month so we took it! Also, we had our u-haul trailer that needed to get dropped off at another location, but we were able to drop it off at Storage Max which saved us time and made it so much easier! I highly recommend to come here, great service and great staff :)

MOLD MOLD MOLD! Some time between March and July the…read moredistrict manager decided to save a few dollars and turn the AC up to mid or high 80s. We walked into our climate controlled unit noticing how hot and humid it was. I thought maybe some nearby units had gotten flooded in the recent rain because it felt like a wet sauna inside. We started seeing mold growing everywhere and damaging our items. We tried to get all of our items out within two weeks but we kept getting physically sick everytime we went in there. This happened in the south east corner of the climate controlled building. If you had a similar experience this summer I would like to chat with you about next actions.

I have been using this facility for many years now since we live very near by, mostly house related…read moreneeds. The proximity and convenience was optimal. Due to realizing how convenient, I started using it as additional storage for my business. Its been a couple of years now and was recently informed that road widening and expansion was forcing them to relocate me. Michael Williams made the process very easy. He relocated me within the same complex and gave me a great deal for my troubles. He made sure that my business needs were not a second thought, but a priority for him. Every interaction with him and their staff has always been with a smile and they act quickly to address any issues that I have brought to their attention. Thanks guys for being part of my team.

I just want to take a moment to thank Madeline for all of her great help and work at my new storage…read moreunit. She is VERY polite, went above and beyond to accommodate me and explain EVERYTHING to me. She was very thorough and although I know that she was in training, her personality is that of a true customer service representative. I have no doubt she will go far with the company. I also wanted to thank PJ (I believe those are he initials) I think she is a manager, the one who was training Madeline, anyway, she too was a great help and even offered some professional storage advice, to make my space work better for me. Thanks! Side note, I accidentally broke a glass top and it shattered. Madeline was walking by and I asked her if I could borrow the broom and dust pan in her hand and instead of saying yes, she insisted on cleaning it up for me, so that I could keep unloading my truck. It had to have been 11o degrees plus that day. I really appreciated it. Keep up the great work.

It is the easiest process getting a unit from them. Unfortunately they are not on top of their gate…read moremaintenance & wanted to do a 30% increase in my rent after 5 months. 4 times in one month of me going to my storage unit the gate was wide open. I reported it being stuck open and it was never fixed. When I vacated the storage unit, I used the live assistant kiosk to inform them of me moving out. I was told it was taken care of and to expect an email with the cancellation of my account within 24 hours. This was on the 30th of the month. Checked my email & Public Storage account 24 hours later & there was no email and my Public Storage account was still active. Luckily I still had 1 day left in the month before they overcharged me on an empty unit. I called the property, no answer: called the customer service line, no option for moving out; tried their live chat and finally got a link for moving out which brought me back to their app. I have " scheduled" a move out date through their app, fingers crossed this works.

I checked out many different storage units before settling on this one. The inventory is very…read moreup-to-date and their reps are super helpful on the phone. They have a number of different deals that they offer but we ended up snacking a great unit that was a 15x20 size for a really great price. We ended up needing another unit today due to unexpected moving shenanigans and so we went into the office and spoke with Jeremy who is the office manager and is amazing and got another great deal and he was very helpful and just walking us through the entire process making it as painless as possible so I would highly recommend.

We had some issues with the gate not opening but Jeremy went above and beyond for us to get help :)…read morewe loved the service