I've never written a Yelp review before (but follow them faithfully!); however, after the incredible turnaround of this business, I have to give a positive review.
First of all, my husband (then fiance) and I booked when Alamo Photographic when they were under old management/ ownership, and had an absolutely terrible experience. After the initial consultation (with a photographer who, unfortunately, quit prior to our wedding), including on our wedding day, the remaining photographer was amateurish, unresponsive, and entirely unprofessional (I won't go into detail). Two years passed after our wedding, and we still hadn't received a number of the products we were owed. We were literally days from suing Alamo Photographic for breach of contract, when we reached out one last time and finally connected.
In came Frank and Cat Solis, the fantastic new owners of Alamo Photographic. Apparently, the previous owner sold the business suddenly and moved to Europe, leaving them in the lurch with a number of dissatisfied clients. Since then, Frank and Cat have worked tirelessly to improve the name and image of the business, as well as relationships with the previous owner's clients. They worked with me and my husband to create an even more beautiful wedding album and package than we would've gotten with our original photographer, and we are extremely satisfied with the result. They are always available, and return phone calls and emails promptly. We received our wedding album (and my parents and in-laws received their albums) right before Christmas last year, and they could not be more perfect. The layout and content are contemporary and clean, and tell the story of my wedding day exactly as I'd envisioned. They are exactly what I wanted, and what I am sure I never would've gotten with the previous owner. I cannot speak to their photography as they were not present for our wedding, but if it is anything like their customer service and professionalism, they are the picture of excellence, and I highly recommend them. Frank and Cat, thank you SO much. read more