I tried hard to get the owner to come to my house to take a look at a blown out window but had to…read moretry many times. He finally came over and I was excited that I finally found someone who could do the work and was pleasant and price conscience. He presented me with an estimate for the window repair and I immediately agreed to the price and let him know. That's where everything stopped. I waited and waited and waited even more for a call back with an estimate but my numerous calls, texts and emails were never answered. I finally sent an email asking for his advice on window repair versus replacement and he emailed me back basically telling me what a bad idea we were thinking of, but he never gave me the courtesy of even a short email saying he was too busy to take care of the repair of our windows, especially the one that was blown out by the wind. Summit county has very few people who do the work the owner does, so I totally understand he was too busy, but why did he not respond to my repeated texts/ calls/emails so I could just move on and find someone else? When I agreed to the pricing I figured he was at least interested in doing the work and we were willing to wait. I also had a house full of other windows needed adjusting, so it wasn't like this job was too small. I eventually had to go out of county to find a reputable service but I would have contacted them much sooner had I figured out the owner did not want my business. Unfortunately I had to have his business removed from my realtor's recommended service providers because I could no longer endorse the company. I am disappointed that so many contractors and service providers don't give potential customers the courtesy of a quick text or email saying sorry, they have plenty of work and don't want extra work. Maybe some day these folks will need the work and I won't be using them. If you are looking for window repair or servicing in the Summit County area, look further west to the Vail Valley or Eagle area. Summit County has so few, and the one I thought was the best fit is unresponsive.

Fantastic experience! This contractor delivered a detailed quote with all the options we asked for…read moreand provided some expert guidance related to our high-altitude challenges we faced. We have a geodesic dome house at 9200 feet, so window selection is critical to its efficiency and appearance. Jeff even setup a demonstration at the Denver site and that sold me. Not feeling the heat of a blow torch through the glass was very impressive! We went with Kolbe Forgent brand and are very happy! They were accurate in the shipping time expected and accommodated every request. I couldn't recommend Jeff and his team any higher! You will be impressed! Thanks Jeff!

We ordered all new windows and a sliding glass door. The entire process from ordering to…read moreinstallation went smoothly and very professionally. We had quotes from other valley glass companies which were up to 40 percent more expensive with much worse customer service. These new businesses are a breath of fresh air this valley needs.

If I could rate higher than 5/5 stars, I absolutely would. Hands down, the best customer service…read morethat I've ever dealt with. They are responsive, kind, and very helpful. Not only that, but they have amazing prices when it comes to windows + installation. The process is seamless and the work that was done was absolutely perfect. The work was very efficient, they were in and out, but made sure to do a great job with the installation. Very impressed with Window World and can't recommend them enough!

BEWARE: This company cheats - the owner allowed his wife Iris to charge my builder $2,849.83 for…read moreglass broken by him!. No one saw this billing fraud and when I asked Pepe for reimbursement he went forever silent. Equally important, Pepe does not stand behind his work. I have had to spend an additional approximate $7,500 to redo work that Pepe didn't do right the first time. Learn from my mistake: The Mountain Glass Guys do shoddy work that will cost you much more to have a different glass company clean up their work! Skip this company and hire that other reliable, honest and experienced company.

I contacted Pepe regarding the installation of a multi-panel, complex shower enclosure, and I am…read moretruly thrilled with the result. This was a difficult job because of the shape of the shower and an inconveniently located window, and Pepe designed and created a perfect enclosure. He was a very good communicator, keeping me updated as to the timing of the job. All of my calls and emails were returned/responded to promptly. Pepe was so nice and so honest and genuine, giving me and my job the personal attention you do not get with some of the larger companies. He also replaced windows that had broken thermal seals - also doing a beautiful top quality job. I recommend Mountain Glass Guys wholeheartedly - for the quality of the work and the professionalism of the owner!

We initially purchased three new Simonton windows for our home. We were impressed with the…read morereduction in heat gain and after a couple of weeks, we decided to get new Simonton windows for thre rest of our our home. The windows operate well and the pricing was the best we could find. Hector was the installer both times and did an outstanding job. He was easy to work with, professional, neat and tidy and communicated well. Thank you for a great job.

Not impressed Didn't have the products or guarantees I…read morewanted and couldn't properly explain the process well enough

Sue and Janzy did a wonderful job redesigning my kitchen. Every square inch is beautiful and works…read moreso well. They were extremely responsive and a pleasure to work with.

From the owner: Legacy Building Specialties is the home of cabinetry, window and door solutions for businesses and…read morehomeowners on the Front Range and Mountain communities. We offer a wide range of products to fit any architectural design or personal tastes.

Excellent company! We needed to replace our original 20 year old sliding patio door. We purchased…read morethe replacement door from Home Depot, Dean picked it up, installed and hauled the old door away. Great communication- able to get a prompt response via phone, text and email. Very reasonable pricing and availability very good. Obviously, very knowledgeable and professional- we had a glitch in that the old door was a custom size and we were replacing with a standard size (slightly shorter) door. Dean assessed the situation and had an excellent solution which he was able to implement without delay. He came prepared and handled the problem professionally. The installation took less than a day. They kept the worksite clean and left it the way they found it. We are very happy with the job and will call again for any window needs we may have. Definitely would recommend!

Dean and Kat were so great to work with. We have an old Denver square house and were in the midst…read moreof another renovation- Dean did a masterful job of replacing the windows and was more than willing to work with the other contractors to properly sequence the window replacement with the rest of the work being done. Kat was super responsive to all of my emailed questions and the company as a whole was super reliable (showed up when they said they would, took as long as they would, etc.) They also have you pay for the windows directly so there's no markup there, just the cost of labor. Very transparent. On top of everything they are the nicest people! Highly recommend.

Gravinas service was good. The installation was adequate, but they cut into the vapor barrier on…read morethe house which required extra work for the stucco guy later. Importantly, their product, Lincoln Windows and Doors are not a great company. The first door that was installed was not milled correctly and didn't fit, which delayed completion by 6 weeks. Further, Lincoln Windows and Doors ARE NOT QUALIFIED FOR THE ENERGY EFFICIENCY TAX CREDIT. Check to see if your product has a registered QMID! If not, NO CREDIT! Gravinas failed to disclose this important information.

Ordered windows and placed in my home about 13-14 years ago promised with lifetime guarantee, even…read morehave paperwork showing I have the lifetime guarantee. The windows have done well this far but I have one where the brick mold, part of the window frame, has cracked. Contacted gravinas 4 months ago. Spoke with owner who had me send a text with pictures and told me he would get this ordered. A month went by with nothing. Called and the warranty person there, Tausha, told me it never got ordered, then told me I don't have lifetime guarantee but a limited warranty, I stated nope, I have the paperwork to show this. Then she tells me factory won't cover this but will see what she can do. Then get an email saying they will get it ordered and installed. Months go by, appointments to install keep getting canceled by them, and this goes on for two months. Then finally after 4 months the window guy shows with weatherstripping in his hand! I said that is not what needs to be fixed, he agrees. Call Tausha who tries to tell me that factory recommends installing this weather stripping to avoid more cracking. Umm what? I said that is not what needs fixed and was told you had ordered the brick mold around the window. Her response is "you want the brick mold replaced?" Umm, yes, that's what is cracked! Then she tells me well the warranty doesn't cover that. lol I ask for the owner to speak with him. Puts me on hold for 5 minutes then comes back on saying the owner will call you and come out and look and you guys can talk about it. Great! Well owner has yet to call or show up. Don't get suckered by this company with promises of lifetime warranty just to sell you windows. They lie 1000%! I'm over them, I will fix the window myself or take it out and replace with something better. Worst company to deal with. Constantly lie to you.

I've had a HORRIBLE experience so far. Serious lack of communication. Started this back on…read more1/15/2025. Still dont have the correct window. Paid half up front. 5/12/25 showed up with the WRONG window. Took out my old window before realizing they had the wrong window. I ordered a Pro Via Aspect DOUBLE HUNG, in white with FULL screen. They brought a Pella 250 series, SINGLE hung in the WRONG size. They installed it with the promise of the correct window would be installed as soon as they got it in and I would be refunded. My house was left a mess. STILL NO COMMUNICATION from the owners. To top it off, the installer no longer works for them... I would avoid all the people involved with this company until they get themselves straightened out and PROFESSIONAL.

My family business had to learn the hard way that this company had switched to a dishonest business…read moremodel in 2025. They used our staffing agency for temps and then have avoided paying any portion of their invoice. I have tried calling and emailing, but still no response. They clearly do not care to operate as a real business. Jamie R. Clark, please call us back.

Avoid this company, they wont back anything they do. We hired Johnson Construction Company LLC in…read more2019 to redo my entire roof. We paid $20,027.55. We paid extra for tiles that had a 15 year warranty. As soon as they finished the job I noticed a leak in roof so I called Adam the project manager. He came over did something and left. The roof was still leaking came back again put some tar on it left again, still leaking, he came back a third time and managed to fix it. Within a year I noticed the tiles were coming up on one corner. By the third year I started having roofing companies ask me if I needed my roof repaired as lots of tiles where coming up. I called johnson and Adam came back over and said he would see what he could do to have it repaired and would get back to us. He never called back, I called the company to complain and have someone else look at it but they sent Adam back over. He told us to put in a warranty claim on the tiles as he thought it was the tiles, but it is not. As you can see from the attached pictures, it is the workmanship of the company. The tiles are supposed to last for 15 years minimum. This company will only guarantee the work for two years. It has been five years and one month and the roofing tiles are coming up everywhere and i will need a new roof.

I actually did use them about a month ago to frame a window which was done professionally, and…read morebetter than original. Again, highly recommended.