This ENT doctor is knows his stuff. There is a reason why he is the chief of ENT at two hospitals…read morein town. I have been suffering with sinus problems for years, and I have been around to see to several ENT specialists without getting better. His office staff was very efficient getting in to see him; the office is equipped with modern ENT equipment. He examined me with a scope and diagnosed my sinus issue with a scope and a CAT scan. He then used a balloon in the office to open and flush my sinuses, and since then I have been total cured. This guy is an experienced no nonsense and effective-doc who really knows his stuff.

Arriving by ambulance isn't usually fun, yet the staff was competent and helpful. She was brought…read morefrom farther away to see an eye specialist. They have a room specifically for eye exams. Though the wait was long, the staff was accommodating. She left feeling better with follow-up appointments scheduled.

I should have looked here to see the 2.5 star rating before I even reached out to them but I had…read morecalled because I saw lots of good ratings for a specific doctor there who might be a fit. Called Johns Hopkins Hospital today to try to schedule a consult. I started off saying that I had an MRI with certain results noted and wanted to schedule with a certain doctor for consult. I was given a lot of pushback by the scheduling person that I needed a confirmed diagnosis. We went back and forth multiple times and finally she was like oh your MRI note qualifies as a confirmed diagnosis. Wild considering I said it a couple of times already though I don't know what exactly a confirmed diagnosis is as a patient! Then she proceeds to ask for all this information on DOB, address, demographics, and other info. Creates an account. She only asked if I allow texts from the clinic for notifications but not if she can create an account. Then says you still need to gather your medical notes and imaging then upload in one spot and fax in another. Then subjected to a review before knowing if I can see this one doctor. Or I can go on their website and pick another doctor to request a consult and that doctor will confirm if it's a fit. Either way it feels like it was an invasion of privacy without consent or desired outcome...I only want to provide all this info if we're actually scheduling something and I thought that was where we were headed. It was not. I feel like this process has major data privacy issues - creating an account without asking me, collecting personal data without need, and just wasting my time in not even being able to set an appointment. I provided all of this only to find out that no we can't schedule an appointment yet and I never gave consent to creating an account like this (got a text message saying an account was created) and would not have if I knew I was not being scheduled at the end of all this back and forth. It should be upfront that this is the process then asked if I want to proceed. Instead, all the data was collected then I was told. The initial pushback suggested that I had to undergo a review by a group of folks to approve for Dr. He to see me because I didn't have a confirmed diagnosis. Then it turned into this is just the process in general to see him. Overall, process was incredibly frustrating and I would not wish it on anyone who is going through a trying medical time. 1. Pushback based on saying I didn't have a diagnosis when I already shared what she was looking for even if I didn't know what she was looking for 2. Pushback trying to redirect me back to my PCP for a diagnosis when I shared the MRI finding and that my PCP said it is best for a specialist to handle next step as we were not clear what to do 3. Pushback saying I need a group of people to review my case to see if the medical circumstances qualify for Dr. He to consult on because I supposedly didn't have a confirmed diagnosis - fine but then we confirmed the diagnosis and then it shifted to this is the general process 4. Pushback that I misunderstood her pushback that I either do all this legwork of collecting paperwork and uploading and faxing in two different spots to hopefully pass this mysterious group review to schedule an appointment or find another doctor and request a consult and hope they believe it's also a fit While I don't doubt the doctor is great, the front door to clinics is incredibly important - not only to help ensure the providers can focus as much as possible on what they do best but also being responsible in how they interact with patients and their data.

When I was waiting for back surgery Dr fay treated me horribly. Only providing ibuprofen, implying…read moreI was seeking drugs, I remained in agony until my surgeon saw me. He was appalled that I had been left in such pain. No one deserves this mistreatment

And in Conclusion…read more...... In 10 years I've had nothing but great experiences here. I've called because I felt sick and they took me right away. In 30+ visits, I've never waited more than 5 minutes. They are always quick and nice, taking care of whatever my issue is, and if I've asked for bloodwork or something, they always do it for me. With the track record that I've seen at this place, literally nothing in 10 years that I can complain about, I can only assume that if someone else has nothing but complaints, they are the issue, not this doctors office. I've tried to get everyone I know to come here. No one has, since no one listens to me, but they are the ones missing out. (As I hear them make every complaint about their doctors office) LOL