Staff was kind when we checked in. I had made an appointment online and was disappointed when the…read moreappointment wasn't honored and we had to wait another twenty or more minutes. The NP, Lauren, made up for it. She was kind and caring and the nurse/ tech that checked vitals was super sweet too. (didn't catch her name) The most impressive part was I called the next day and was immediately connected to the NP, Lauren. This was very efficient and so helpful and not always the case with quick care. After this call, we were cared for immediately upon receiving test results. Thank you! Bathroom didn't seem clean but the lobby is beautiful.

I travel quite a bit for work and this location is close to one of the areas I work in. I've come…read moreto this location a few times and it has always been very clean, the providers have went above and beyond, and the front desk has always been extremely friendly. A few years ago we left early while on vacation due to a really bad staph infection, when we arrived back to TN this location was open so instead of going to the ER, I had my husband bring me here because they had treated me a hand full of time before and I just trusted them. To this day I will still drive to this location, even if it is out of the way because their teams are very knowledgeable and they are always positive and friendly. Shout out to this team, they are ALL so wonderful!

I have had really good experiences with this location! I'm usually called back pretty quick, the…read morefront desk is usually very friendly, and I've always been in an out pretty quick which I appreciate!

I'm sure the staff and doctors are nice enough, And even though the sign on their door asks for…read morepatients to be kind to the staff as a lot of businesses are short staffed.......this business could do a lot in helping folks not become frustrated with their staff by helping to reduce the extended wait time for patients. I made an appt online for 11:30 and they asked for me to be there at 11:15. In which I was. I then waited with the other sick folks until 12:20 before going back to the patient room. It's now 1:15 and I have yet to see the doctor. I understand their sign that asks for patience......but I would recommend that they not ask for people to arrive 30 minutes prior to their appt time and then have them wait for who knows how long before seeing the doctor. I've been here for two hours. Wish me luck.

I've been going to Star, three days a week, since day two post op from a total knee replacement. I…read moream now 12 weeks out from surgery and they have been nothing short of amazing. They are incredibly knowledgeable, patient, comforting, and tough when needed. Alison has been a gem to work with but honestly I believe the whole staff is knowledgeable and caring. I am so fortunate to have such a wonderful resource so close to my house and they've made the grueling task of rehabilitating a total knee replacement such a positive experience.

Everyone at Star is friendly, helpful and sympathetic. I had…read moreneck and shoulder issues that a chiropractor didn't fix. Alison had me up and running after 8 visits. With exercises and massage I now have my flexibility back. The place is also spotlessly clean. Nice folks who know what they're doing. TM.

I love Dr Jill's caring environment. She really spends time with us and I never feel rushed. The…read morestaff are all super nice. The office is beautiful and clean. Highly recommend!

There's ample academic evidence to support concerns over certain vaccines and the schedule in which…read morethey're given. To completely shut out any patient who has data-based beliefs that differ from the mainstream narrative is medically and ethically repugnant. Parents should be cautious of any provider who unquestioningly follows guidelines set forth by institutions funded by corporate special interests, regardless of the specific medical discipline. This practice turns patients away based on political beliefs, not medical ones, and is arguably out of compliance with their Hippocratic oath to uphold medical ethics. New patients beware, and do not allow yourselves to be scared or browbeaten into submitting to intravenous injections for your infant child based on fear-based tactics set forth by for-profit megacorp.

This place is expensive. I went to get the vaccine shingle shot at CVS and they said my insurance…read moredidn't cover it and it was going to be $225. I went to this place and asked them how much and they said we can't tell how much it is going to be until we submit it to the insurance. Sure enough it wasn't covered and they charged me $315. GO TO MINUTE CLINIC it is cheaper than these rip off artist.

I called The Little Clinic to get a simple physical. I was 10 minutes away and I was was told that…read moreif I was not outside at that exact moment, I would have to make an appointment. The whole conversation was out of wack and unprofessionally handled.

It is comical that they use the word "care" in their name. You can only talk to computers unless…read moreyou walk thru the front doors, and they appear genuinely surprised you are upset with the lack of ability to communicate with them. I was prescribed a medication that us used once per week. I picked it up and used one of the four dosed every seven days. When I requested a refill via their "myhealth@vanderbilt" website, it was denied because it had not been THIRTY DAYS. Can you do the math? Vanderbilt couldn't. The denial was delivered from the computer, via computer, via their website and had NO MEANS TO REPLY TO THE DENIAL. So do you think Vanderbilt Cares?

One office visit in the first seven months of the year. ONE. Great insureance. Meidcare with a…read moreBCBST supplemental with a zero deductible. Cost of both just north of $3,800 so far this year. One the one office call I am being billed 100% of the cost. That didn't seem right. BPC billed Medicare. Medicare's COB information was wrong. Claim rejected. What did BPC do? Billed me. No call. No text, No email. No message on MyVanderbiltHealth.com... NOTHING just a bill in the mail with no information on why. Today I have wasted 4 hours on the phone, on line and going to the office. Total waste. Stopped to pick up a prescription on the way home. Walgreen's ordered refill eight days ago. BPPC had not responded. They are all home now. I am about to double up on the Xanax and join them in the bless of a job well done. Old people deserved better than this.

Dr. Sam and the staff at AFD Brentwood have been exceptional in their care and attention with my…read morehealth. I especially enjoy the personable interactions with Dr. Sam. He is truly and genuinely interested in getting to know his patients. The treatment and wellness guidance I have received through the years have been insightful and have turned challenges into tremendous successes!

I was a patient of Dr. Samudralla's for many years from the time he opened up his practice.t Long…read morebefore he started expanding. I even drove from Cheatham County for years to Brentwood to use him as a physician. He himself is a great doctors but whomever he has running his practice and billing practices has long been an issue since Day 1. I have left this practice twice. This is the 2nd time and I will NEVER be back. I am a confirmed patient and can provide any proof needed that this is not a fake review. I moved from Ashland City and was in the music industry and went to live in Brentwood an continued to see him. My ex husband even goes to him and I have referred many many patients to him . (All have left but 1 due to attitude and office). During Covid they never answered the phone, EVER. I would call and call and call. You could not reach out to advise them if you needed to change an appointment date. Their recording stated to email them at AFDBrentwood and most times they would respond but the time I informed them 24 hrs in advance I could not make my appointment - I tried and tried and tried. Could NEVER get through. Then once they answered, asked me to hold then hung up on me. I emailed, and no one ever responded so I show the email was opened on my end and assumed they knew I was not coming. I had been doing video appointments with him during Coviid and he wanted the last appointment for me to come in person and I could not due to work emergency with a Covid case for Kroger Corporate and the Mayor of Cheatham County's offices had a covid emergency. I am on contract with a company that was VERY busy during corvid as we provided germ control electrostatic spraying for the entire Government and State / Mayor's offices, fire dept., Police, Court House, Prison etc. in Cheatham County, Dickson City, Dickson County, Kingston Springs, Ashland City, Pleasant View. It angers me that I was bending over backwards to help my community when this physician's office charged me a $35.00 NO SHOW fee when I made numerous attempts and never confirmed my appointment (followup) and they sent me to collection they tell me today. I paid the $35.00 . I am FURIOUS. Do yourself a big favor and steer clear of this walk in practice . They push sleep studies and talk about their families more than they listen to what is wrong with you. My ankles were swelling for over two years and finally left went to a new practice who found I had issues with circulation and needed to be on a blood thinner. They said this issue had gone undiagnosed for some time. I must have told Dr. Monica this 10 times over my years seeing them as well as Dr. Sam's nurse practitioner and I was told "I don't know" maybe you were bit by a bug or it could be eczema. It was a serious medical issue that was not eczema and damaged my heart . I am done with medical field treating patients this way. We should charge YOU for being rude. Their billing manager screamed at me on the phone was SO rude and I told her because of her I would NEVER EVER COME BACK and I didn't. Don't treat someone that has a good career and perfect credit like I am slime on the wall for you to threaten over $35.00. !! This will take huge toll because I will Tell everyone how you treated me. I asked the physician to call me to discuss and he did not. Probably because his office did not tell him . I left him multiple messages. I Paid this bill then they denied receiving it. I had to send proof.

Just moved to Nashville and was looking for a quick care - apparently CareNow is all they got…read more Looked at the reviews and just about all of them were not that good. Decided to give this location a try. I was a walk in on a Monday and arrived around 11:30am and I was the only one in there. Filled out to form on my phone and they saw me immediately. Also, my insurance card says $20 copay for quick care and that's what I was charged. Anyway, took me back and did my vitals and then the provider saw me and squared me away! Idk if it was the time of day or my insurance or what but my experience was great! No insurance issues! No wait time! Would definitely come back! Hopefully it's the same for next time!

The Receptionist acts very Unprofessional & Disrespectful, have Y waiting in the Lobby for a hour…read morethen in the Exam Room. Holding Paperwork and process up for You as a patient to be seen. She needs to be fired the way she act. The Black girl with the glasses. Sit there 2 hrs in Lobby was never seen. Going to report this to Corporate headquarters.

This CVS sits at the end of a small plaza adjacent to the larger retail plaza on Franklin Road…read more I popped by in search of OTC meds, and found what I needed for the most part. Their selection was a bit limited due to empty spots, and one item I was after they didn't have alternatives for. This location is a bit older and shows its age. It's worn from inside to out, especially inside on the floor and ceilings...and just overall energy. Speaking of energy, service was lacking here as well. The overall vibe of this location was consistent, but it was not great, especially for a CVS location in Brentwood of all places.

I usually use CVS Brentwood, 330 Franklin Rd because it's convenient, but I had a very frustrating…read moreexperience with pharmacist Victor. I came in for an urgent prescription, and he immediately said it wasn't available and the nearest location was in Hermitage--over an hour away. I asked multiple times if he could check other stores or inventory, and he refused, saying "that's all my screen shows." I later found the medication at another CVS just 10 minutes away. When I returned to tell him, he didn't apologize or offer assistance, saying I'd have to call Hermitage to transfer it myself. I ended up spending over an hour handling something that should have been simple. This was unhelpful and dismissive. I hope CVS addresses this, because customers deserve staff willing to actually assist rather than blindly follow the screen.