This Kroger sits on Franklin Road parallel to 65 and anchors a shopping center that also features…read morePetco and First Watch...and at first glance, you'd assume this is your standard Kroger location, but that assumption would be false! This Kroger is the rich uncle of Nashville area Kroger stores, and I am here for it! From the moment you pull in, the grey painted brick tells you this location is next level, then when you enter you are immediately greeted by the large lit "BRENTWOOD" sign atop the fruits/veggies wall. The store has clearly gotten updated in the past few years, but it doesn't seem like the whole thing was done. The inner aisles and registers look to be in line with other stores, however the outer aisles, specialty counters, fruits/veggies, pharmacy and the exterior all appear to be outfitted with the latest flooring and signage. In addition to the updates, the store is quite expansive. I definitely felt like this location has lots more variety of your standard items than other nearby Krogers. Service was friendly. I didn't encounter anyone on the floor from a service perspective, but did notice several employees stocking and straightening things up. The cashier was friendly and efficient. Overall, this is, hands down, my favorite Kroger in the Nashville metro area! The fresh and semi-upscale look combined with the large layout, nice Starbucks, copious amounts of small double-level carts and overall solid vibes make this location a stellar spot for all your grocery needs!

In Arizona, we have Fry's. In Nashville, it's Kroger. This Kroger is huge & very nice. Did some…read moreshopping on our trip & this one was near our hotel. Prices weren't bad either.

Fairly prompt service. Highly congenial and helpful staff. Reasonable prices…read more Only glitch was trying to find the entrance. Perhaps I rely too much on my GPS (which took me to the rear entrance.) No problem, a helpful staff member invited me to come through their hallway to the front. Note: I have posted a photo of the actual front entrance. lol

Excellent service and friendly staff. Quick and easy pickup during COVID highly recommend.read more

I was pleasantly surprised to find such a wide selection of Clif bars while away from home on…read morebusiness. I never know when I'll be able to break away to eat, or where the eating will be, so I always try to carry a Clif bar with me (faux food). I've never seen the selection at Kroger's at home in Orlando - not Publix, Albertsons, or Target. I didn't know there were so many kinds!! Plus - any store that has a seperate sign for the Pork & Beans is O.K. in my book! I sure got a laugh out of it..

I'm a pretty big fan of Kroger stores in the realm of mass market grocers from the West Coast under…read morethe Ralph's brand to the West under King Sooper's and Dillons to the Midwest and Southeast under Kroger. The stores offer coupons that are precisely what I buy in the stores and deliver these coupons to me on a quarterly basis and sometimes for special events like the Super Bowl. Overall, Kroger has a wide breadth of selection/choice and while their prices are roughly 3% higher than Walmart - I don't feel dirty shopping in Kroger like I feel when I shop in Walmart. Plus, they're way cheaper than Whole Foods and Publix. Produce is produce in my book. And chicken is chicken.

CVS PHARMACY Harding Place Nashville is terrific. they…read moreare very knowledgeable, organized, pleasant. I travel over 20 minutes to use their pharmacy. Their employees at regular checkout are also very pleasant and helpful.

The Minute Clinic here is terrible! I arrived well before my appointment time. There was only one…read moreperson ahead of me. I sat here for WELL over a half hour. This is unacceptable. They should NOT say appointments every 15 minutes or so cause that's NOT going g ro happen.

Always helpful and kind both in the pharmacy and the store! We always treated with much knowledge…read moreand kindness! Many thanks to the team work there!

I want to take a moment to recognize Aiden, a pharmacy technician at Walgreens, for his outstanding…read morecustomer service. From the moment I approached the drive thru, Aiden was patient, friendly and incredibly professional. He took the time to thoroughly answer my questions about insurance and went above and beyond to help me get my copay assistance card on file, saving me over $100 on my prescription! In a time when genuine, helpful service is becoming harder to find, Aiden truly stood out. His knowledge, kindness and willingness to assist made a stressful situation so much easier. Walgreens is lucky to have him....he's definitely a keeper! Thank you, Aiden, for your exceptional care and dedication!

Kind and friendly staff. Quick and efficient. I needed to get a prescription filled for my dog and…read morethey worked with my vet to make it happen. Thankful to have a locally owned pharmacy in the neighborhood!

Even though one of their new employees forgot my order the pharmacist filled it on the spot and…read moreprioritized me. I'm such a happy customer! The true testament to good service is fixing any mistakes so quickly. Can't say the same about the nearest chain pharmacies. Support local pharmacies and ensure they stay open.

Truly exceptional due to Shelby's outstanding service…read more I'm grateful for the CVS Pharmacy located on Old Hickory Boulevard in Brentwood, TN. Why go out of my way to use a pharmacy inside a store (target) I rarely shop? That's easy--trust. What makes this location special are the people. One person in particular, Shelby, the pharmacy manager. She leads a team that is head and shoulders above the other pharmacies, including other CVS branches and competitors. Here are my top seven reasons to make this location, your location: What Makes This Pharmacy Stand Out: From the first interaction with Shelby, I felt like the only person she was there to help. Her focus is unparalleled; she treats each customer with individual attention and care. Efficiency and Expertise: Shelby is incredibly efficient when it comes to researching and securing the lowest price for prescriptions. She efficiently researches to ensure that her guests/customers are not only getting the right medication but also the best deal. Customer Service: In the rare event of a Dr's prescription error (this happened to me recently as my Dr's office called in the wrong strength), Shelby's response was immediate and reassuring. She prioritizes our needs, stopping what she's doing to correct any issue with a level of care that feels deeply personal. Warmth and Intelligence: Shelby isn't just efficient; she's also warm, kind, and brilliantly intelligent. Her knowledge of pharmaceuticals is impressive, but it's her ability to convey that knowledge with empathy that really makes a difference. Trust and Reliability: I've come to trust Shelby with my medication needs. Her dedication to customer care combined with her professional expertise has made this CVS my go-to pharmacy. Personal Touch: Beyond her professional capabilities, Shelby's personality is a delightful. She's described as beautiful not just in appearance but in her demeanor and approach to customer service. Conclusion: If you're in Brentwood or the surrounding areas, I highly recommend making a stop at this CVS Pharmacy on Old Hickory Boulevard solely for the chance to experience Shelby's exceptional service. She's the reason this location stands out as a beacon of what customer service in pharmacy should be. Her presence alone elevates the entire pharmacy experience. I feel valued, heard, and well taken care of.

I've had multiple negative experiences with the customer service here, specifically with an…read moreemployee named Jeannie. Every time I come in to pick up my prescription, the interaction feels uncomfortable and unwelcoming. She is consistently short with her responses and comes across as dismissive, like she doesn't want to speak with me at all. What's especially concerning is that I've noticed a clear difference in how she interacts with other customers compared to me. With others, she appears more patient and willing to engage, but with me (a woman of color), the tone and attitude feel noticeably different. It's disappointing because picking up a prescription should be a straightforward and respectful experience. Instead, I leave feeling frustrated and uneasy. I hope management takes this feedback seriously and works on improving the level of professionalism and consistency in customer service. Otherwise Laura is always nice and patient with me. She always greets me with hello, good afternoon and has a smile on her face. She will always asks if I have any questions about the medication no matter what.

I love to support local and they are usually very fast to fill scripts. Unfortunately, after my…read morelast experience we will never use them again. I had to have jaw surgery and my husband went to pick up my prescriptions two days before, which was a Saturday and they are closed on Sunday. The liquid anti-biotic prescribed had to be kept refrigerated and he wasn't told about it, so it got left out went bad (I do admit I should have checked the bag). However, I have also always been told by other pharmacies. I did call on Sunday and there was a number to leave a message for urgent matters, which I did. I figured at the latest I would get a text or call Monday. They never followed up. I would not care too much if it was not something major, but surgery is pretty important. I am not trying to be cruel or hurt their business, but I hope they see this and change how they handle certain things, because it was very badly done, and the last thing I want to worry about right now is chasing down medicine I need that I should have had.

If you are looking for that old style pharmacy then this is it. You are able to speak to the…read morepharmacists who are the nicest and most helpful. You will have your questions answered so you don't have to worry about medication overlapping! They are amazing!