While working for a previous employer Sonbert was extremely responsive to any alarm events. I was…read moreon top of the calling list and would get calls several times a year usually at night. We had various cooling equipment that had temp alarms and when something shut down, above temp or power outages we were always informed withing a minute. Wiring problems caused by us (many people working in warehouse) they would come out and repair in a very timely manner

From the owner: Sonbert Security provides professional security solutions designed to protect businesses,…read moreproperties, and assets. With a strong focus on safety, reliability, and professionalism, Sonbert Security delivers trained personnel and responsive service to ensure peace of mind for commercial and residential needs.

Fantastic company with fast service and great staff. They provide excellent value with their…read moreservice and have always had our needs met within a week or less. I highly recommend this team for any of your professional or personal needs. Happy to be a reference - please call me at 336-249-1011

We used Merge Tech to install all of the audio and visual in our new home. They were extremely…read moreknowledgeable, professional, and friendly. If there is ever a problem, or I have a question about something, they are more than happy to help. I would highly recommend them to everyone!

I wanted several of my old ceiling fans replaced. Levi was the electrician that was dispatched and…read morewe were very pleased with the promptness of his visit and his overall knowledge of the fans. Two of the three fans that I had purchased were installed with no issue. The third will need to be returned as it was not getting any power once installed. We will request Levi when the new fan is delivered and are looking to replace two additional units. Very satisfied with the quality and workmanship!

I tried to edit a previous review (3 stars) where I praised Caudill but was not happy with the…read morecharge being higher than I was told. Well, I have changed my rating to FIVE stars because they reached out to me after reading my review and offered to refund the difference between the quote and what I was charged. This spoke very highly of them as a professional company that seeks to do right by their customers. I would highly recommend them. I hope to hire them to install a whole house surge protector in the near future. The workmen that arrived worked quickly and efficiently. I have hired other companies (not just electrical work) and their workmen would talk my ear off and then charge me for the time they spent talking instead of working. Please consider them for any electrical needs you might have. I don't think you will be disappointed.

Ive been with Carolina Alarm for over 20 years......they are fantastic!!!!! The app is great to set…read moreand unset the alarm from home.........or check cameras......very reasonable also!!!!!! SUPER SATISFIED!!!!!!!!

While I want to support a local company these guys make it difficult. Their brand new…read morestate-of-the-art Honeywell Lyric system was installed in my new home by the builder. This thing has all the bells and whistles of a modern alarm, but as it turns out they're all hidden behind a paywall. My $255/year got me something they called "internet monitoring". I assumed based on the name that meant I could monitor my alarm over the internet or an app. But no, that's basically Carolina Alarm using your internet connection for monitoring. If your alarm goes off they get notified and you get a phone call (it's 2018, not 1996). In order for you to get notified via SMS or push notification they require and extra yearly fee. Also to add all of the cool home automation features the Lyric is capable of handling, another yearly fee! When I realized the limitations of the system I wanted a full refund (I was going to buy a Simplisafe system, and ultimately will when my year is up) but was told I could not be refunded as it was paid for as part of my home closing. Just a lame excuse!! I ultimately paid for it and should be able to get MY money back if I choose not to use the monitoring. So I guess I'm in for $255 for a year, but they won't be earning my business next year. Shame!

The owner and installer were extremely professional and explained system operation thoroughly…read more The system is easy to use, effective and response calls were immediate as I was learning the programming early on and made a few use errors. I recommend PPS to all.

This is review is based on observations regarding this company. I observed extremely unsafe…read moredriving which included cutting in front of other vehicles to the point where the other vehicle had to brake or almost took the ditch and excessive speeding. It's obvious this company has a disregard of the safety of the general public and to drive this reckless in a company vehicle is pretty daring especially since their company name is plaster all over. I hope this review will serve as a remind to me mindful of safe driving practices and to keep in mind that everyone wants to arrive at their destination safely.

The worst customer service I have ever had. Installing was quick and easy. Before my trial come,…read morewant to cancel. so I called customer service and processed the paper work. one month later my husband called. They keeping telling us " we just submit the cancellation." I have been submitted my paper work for over One Month now. NO ONE CARE TO COME AND PICK UP THE DEVICE AT ALL. Also they charged my credit card during the cancellation time. I disputed it. No way !! Employees are Lazy and DON'T WANT TO DO THE JOB. VIVINT IS SUCK AFTER ALL!!!!

Wants to provide camera security but cannot respect community rules for no solicitation and asked…read moreprying, personal questions about my home security and would not leave. Kept asking to come back later and name dropping neighbor names that I am sure he found online, as I know my neighbor didn't talk to this guy because I checked, yet he said he did. White male, brown hair on 1-19-20 at 11 am. The only reason I opened my window to him was because I felt he could have been scoping to break into homes given that he would ring the bell and then turn his back to the house, so I could never see his face from my window. It all seemed suspicious. Anyone can walk around with an iPad and a lanyard, so I am not very trusting, especially when the person can follow the posted no solicitation sign at the front of our community.

Reid's won from me before I even picked up my laptop & external drive. In fact, I haven't even…read moreturned it on yet. I trust that I don't need to just now. I entered the shop frazzled & angry at myself over an issue that I thought I SHOULD be able to resolve myself. Charlie was wonderful. She talked me off the ledge and assured me that if it could be fixed, Chris would get it done. Chris and I talked a few days later. He presented me with great options (that saved me thousands) and my laptop was ready when he opened the next morning. Beyond the fantastic service from the entire team and depth of knowledge that Chris posseses, what won me over was the warmth, respect, friendliness and deep trust I felt the moment I stepped through the door. It isn't easy to hand your personal, sensitive information to a stranger. But I knew I was in good hands. When I picked up my laptop, Chris was beaming with pride over a trophy he'd earned for his hardwork. He showed me some of his other work as well. In addition to his custom built computers, the websites he creates were truly top-notch. Mind blown. The quality is what you might expect from a mullt-million dollar comany. And it's not less exceptional for the smallest microbusiness. Never, ever go to a retal chain for computer repair. Or use some from free site builder. Nothing in life is free. But Reid's pricing is very competitive. See Chris & Chalie at REID'S! You will not be disappointed.

Chris is the best of the best when it comes to computer work. This guy is the Jedi of computers…read more Computers cower and submit when he walks by. Not only is he good at what he does he has a great personality and truly cares for his clients. Nestled on the corner of Gilmer and Market St in downtown Reidsville he isn't hard to find. Stop in and tell him Santa sent you.

These people are scammers! They come but sell you Alarm.com equipment then a few months later sell…read moreall of your servicing to ADT. they promise after 2 years free upgrades but when you call to get them none of their number work. That very expensive equipment you bought is useless!

All I can say from reading these reviews is, whoever gave them 5 stars are either employees or…read morefamilies of employees. After having ADT for 3 years, and satisfying our commitment with them, and paying for the equipment that ADT installed, in our monthly rate, we called the same saleswoman. She arrived and told us that she doesnt endorse ADT anymore and she now works for a better company, and we'd benefit switching over to them and their system named Affinity Integrated Solutions. We were told that it works the same as ADT did and we'd pay for our upgrades with our monthly subscription and it would be just a couple of dollars more than ADT a month. With the new system all our doors would still be armed, as well as a new video doorbell. She added a new camera for our driveway and back patio, as well as all of our windows. AGAIN, we were told that a 3 year monitoring commitment was needed to pay for these upgrades. Sounds great??? 2 months after the installation a charge was on our checking account from a finance company. Upon some searching here and there we found out that NOTHING she had told us was the truth. TRUTH is, we now have a 10 year, yes 10 year, 120-month loan, at 11.99%, PLUS a monitoring charge of $36.99 a month for 39 months. NEVER was the word FINANCE, or INTEREST RATE ever mentioned or even thought of!!!! We trusted this woman and considered her a friend. Running a search of my e mails I found an e mail from the finance company in my spam file that was sent to me 5 days after we authorized our ADT "FRIEND" to upgrade our home. We would have had been able to cancel all of this within-in 3 days, but didn't know until I read this e mail 2 weeks later. Never were we given a copy of our monitoring agreement which we were told we would receive via text and e mail with in 24 hours, which we never did. we called and spoke to the woman who betrayed us and sold us this and she in turn had her boss contact us. He tried to make things right by paying us $520, and 6 months free monitoring services. BUT we're still stuck with a 10 year note at 11.99% We are senior citizens on a fixed social security income, I'm 70 years old and will have this bill until the age of 80. I use to look forward to my twilight years but now afraid of my future and that of my senior wife. This has and will put a strain on us for the next 10 years plus. PLEASE beware of this company trying to win you over and giving you the world!!!!! It's despicable what this company does and how they run their business. BEWARE!!!!!!!!! ALWAYS have them print out what you are signing, do not do a docu-sign and just click where they tell you to click! You just may end up like us If you get contacted by Naomi Simmons of AIS shut the door, hang up the phone,or turn off your hearing aids!!!!!!! BUYER BEWARE