I have been a customer of Toyota of Tampa Bay since 2013, and happy until my last interaction,…read morewhich was a purchase of a 2026 bZ. I bought my first car from them in 2013, a Camry. The salesman, Alan Brodsky, was excellent. He was informative and helped with a military discount. No wonder that he was perpetually their salesman of the year. My second purchase from them was replacement Camry in 2023. Alan had retired, but a woman who had worked with him was my salesperson and seemed to work in Alan's style, low pressure and helpful. In the last week of May 2026, I brought my 2023 Camry in for a free car wash. While I was waiting, the woman who had been my salesperson in 2023 came by and said hello. TBH, I didn't recognize her, but my memory isn't so good after age 70. I told her that I was just here for a wash, but was thinking about an electric car replacement for my wife's Subaru 2016, since we had just gotten solar panels on our home. She showed me bZ and I asked if I wanted to drive it. As my Camry was not out of the wash yet, I said sure and went for a drive. Then they wanted to sit down and sell it to me. I said no, I was just here for a car wash and just was talking while waiting for the car to get washed. Also, I would have to consult with my wife since it's would be her car, and I don't even know if she wants to give up the Subaru. They asked me if I wanted to drive the car to my home and have my wife look at it and drive it. I called her, got her OK, and I said OK. She did like the car. Then we came back and again the pressure was really high to buy it right then. I told them that I didn't research this at all. Normally prior to buying a car I would look at reviews, find the dealer's invoice price, find trade-in values for the Subaru, and when my research was all done, I would come in in the last day of the month, which is when dealerships bargain the most. Despite all that, the next thing I know I was in the room with the person to do the sale. Perhaps I could describe her as a very effective salesperson. Or, someone who was took advantage of a 73-year-old whose judgment and executive function may not be as good as it used to be. I never knew what the dealer's invoice price was. I didn't know until later what the Subaru trade-in would be on Edmunds or Kelly Blue Book. When I walked out, I couldn't have told you what the cost of the car was that I just purchased. Normally there are some negotiations back and forth, and the salesperson has to go back to the manager in the rear. The only such thing was her asking if there was anything she could do that would sweeten the deal. I said how about extending the warranty on my 2023. She said she'd never heard of extending the warranty on a different car then the one being purchased, but the manager approved it. We never talked about invoice prices or military discount. All in all, I'm happy with the car but just not happy with the sales experience On another issue, the bZ has a lot of display options. I think that Toyota should have an expert in operating the car sit down with you for 20 minutes and go through important operating issues. Of course, it's all in the manual. But it's a big manual. One of the things that they should have warned you about, but didn't, is that a Li-ion battery should not be charged to 100% routinely. Just like in cell phones, which tells you that you should charge only to 80% most of the time to maximize battery life, the charge on the traction battery should be kept between 20% and 80%, except for the occasional long trip where you need to charge it to 100%. This is not noted prominently anywhere. I research it online. I called the Toyota service department and they had no idea if limiting the charging to 80% was recommended, nor how to limit the charging. I found it in the manual and you can set the charge limit to 80% or whatever you want. They need to have somebody sit down and take you through the car everything from charging issues like this, to adjusting the height of the tailgate, to customizing the seat and mirror positions to the two drivers using both facial recognition or keys.

My experience with Toyota of Tampa Bay was absolutely unacceptable. The entire car- buying process…read morefelt deceptive and extremely shady. My 80-year-old stepfather, Tom. a Vietnam combat veteran, handled all of the negotiations. I only signed the paperwork because I trusted that everything had been honestly disclosed to him. Afterward, I discovered that an almost $3,000 Premium Protection Plus (PPP) package had been bundled into the vehicle price.This was an optional product yet it was never clearly disclosed during negotiations. Had we known, we would have negotiated completely differently and may never have purchased the vehicle. The vehicle also had multiple areas of damage. When I filed my BBB complaint, Carly McCall, Executive Assistant, told me the dealership knew about damage before selling me the vehicle, that it had not been certified, and that the damage was supposed to be repaired before the sale. I have filed complaints with the BBB and FLHSMV and am looking into additional complaints regarding the treatment of an 80-year-old Vietnam combat veteran. This is not how an honest dealership should conduct business. Customers deserve transparency- not hidden optional products and vehicles sold before known issues are properly addressed. I strongly caution anyone considering Toyota of Tampa Bay.

Went in last minute to get 4 brand new tires. I was in and out in about an hour. They have good…read morefinancing options. I would 100% recommend to anyone on a budget that needs tires. Alejandro did a great job letting me know all the details about the car etc

as a update, my insurance is going to pay for repairs and sue rnr tire express ha! they must have…read morethought i didn't have the balls to sue. up theirs.

Employees here don't care to work, extremely low energy and poor return policy I wanted to test a…read moresocket in my car they didn't let me, I also bought a steering wheel cover and it didn't fit and I went to return it and they said I couldn't because it was attempted to install so they can't resell it. Horrible store horrible employees seems like a common opinion.

I'm form Lutz Florida, I live about 6 miles North form this O'Reilly…read morepart Store They do not have a minus star so I have to give them a one. I will never never never do any business with them again. needed a box of fuses for my car. I could not set up a uber account with my phone someone else already has the number on their account. Tried two different taxi service only spanish speaking people. I have Parkinson. I had to walk least 6 miles to the store, there is no bus stops in my area for the first 4 miles, I did not have correct change for the bus So I had to walk another 2 miles to the store, I was have a real bad Parkinson spell when I got there, I brought the part I told the clerk my situation asked if they can call me a taxi or uber, I could pay I just could not do it. After Walking 6 miles to their store, buying a part this is how they treat their customers. As a Disable Person as a human I would not do that to a customer, Next time I will walk more if I have to before I buy anything from them

For real, if you need it, they probably got it…read more I stopped at another auto parts store down the road looking for a spacer stud first. They didn't have the one I needed, so they suggested hitting up the Napa warehouse. It took a few attempts, but eventually the correct stud rolled down the conveyor belt in the back of the store. And for less than $3, I was on the road again. Ask for Anthony. The guy know his parts.

Beware buying napa tools they say lifetime warranty when you buy them but when you need to replace…read moreit they won't without a receipt even though it says napa on the breaker bar. I bought it 20 years ago and don't have a receipt. So beware buying their tools.

There is a manager there called Molly that is really horrible in treating her customers. I was…read morereally surprised in the way she was refusing to help me in exchanging my headlight bulb. She does not care about helping the customers of the store and when I explained that I'm going to complain to corporate she didn't even care I will never visit the store again.

I came in for a new car battery and left with peace of mind, all my questions answered and an item…read moreI was looking for. Big shout out to DAMIEN who displayed excellent customer service. He installed the new car battery, explained everything that he was doing, tested the starter and alternator and answered all my questions . Also a big shout out to CARINA for honoring the advertised price of an item. I had a great experience here because of these two employees.

Today 10-02/2024, I went to this Advance Auto Parts and was greeted warmly by Korena. Explained my…read morebattery may need replacing and she checked it out by running a free diagnostic on it and sure enough, it was a goner. After explaining about the various batteries in which she was very knowledgeable, she replaced my old battery in a very short time and I was on my way. Isiah also assisted me when I went back inside to purchase windshield fluid. Both Korena and Isiah couldn't have been nicer. When you're depend on good and trustworthy information, this means a lot. Will definitely go back w/any automotive questions or needs I have.

Roberto was amazing. I would definitely recommend this location for your car.Care needs. He treated…read morewith empathy and kindness and it makes a difference in my day. Thank you so much.

Came here to get my battery changed the other week and had a great experience: staff was super…read morehelpful and able to help me out right away. Kat was full of knowledge and had everything set up for me. Will definitely come back to this location!

We needed new running head lights & high beams and Joe was AMAZING!! He helped us so much with…read morefiguring out the correct ones to buy & how to replace them. Thank you thank you Joe, you made having to do this not so bad! Will definitely be coming back here

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I went to get breakfast and my car wouldn't start. Advance was right next door. They sold me a new…read morebattery and installed it in just a few minutes. They were life savers for me this morning.

I like this Advanced Auto Park Store. I have been here for minor items that I need for the car. For…read moreexample car battery, windshield wipers, signal light bulb. They also carry large replacements item such CV joint, break and more. I will tell what I like about them. For windshield wiper, I would buy and install in front of the store. When I cannot get the replacement wiper to fit, I will the store clerk to help. They also available to help. This are the item not required heavy tool or no tool, you should try to install yourself. In case you cannot get it into your car, you ask the help from them. I saw a couple run out of battery power and they buy the battery from them. The store install for free of charge. If fact they will help to get all the fitter to connect the battery. Which make the trip easy.

I just want to say that I had an amazing experience at Maus Acura. Everyone was extremely friendly,…read morewelcoming, and professional from start to finish. I had the liberty of negotiating my deal with Gage through email, which made the entire process so much easier. He was able to get me an amazing offer for my trade-in, and when he wasn't sure if they would have the exact color I wanted for my ADX, he went out of his way to find it for me. Working with finance, and Meredith whom helped setup my Acura link was also a breeze. In total, I was there for about 2 hours, which is by far the fastest I've ever been in and out of a dealership! And of course, I got my bow , a nice welcome package from Maus to help keep my new car clean, and an overall amazing purchasing experience. Thank you to everyone at Maus Acura for making what can normally be a stressful process so easy and enjoyable. I absolutely love my ADX and couldn't be happier with my experience!

Despite not having great communication previously while trying to obtain information for an…read moreextended warranty for my Acura. I ended up having 9 lights come on and took it in. I did not have an appointment and walked in around 8am on a Wednesday. My car was taken back pretty quickly. My Service Advisor, I believe that was his title, was Tony and he was fantastic. Kept me informed throughout the process and made me feel comfortable. My car ended up needing a new turbocharger, which was thankfully covered under the powertrain warranty, which I didn't know I had. From drop off to pickup on Wednesday was about 2 hours. I was able to come back the next day for an appointment at 730am. Once again, they took my car back quickly. I was done around noon. Lights are still off and everything seems fine. Comfortable seating area available.