SWA in Columbus is pretty sweet. It's usually pretty easy to check in and get through security…read more They have a clear lane in the terminal. And it has a Vino Volo AND a Donatos Pizza. There are only a few gates here so it's rarely super crowded at any of the establishments. And the SWA Staff is always helpful and friendly. Boarding has changed in 2026 and the different groups are clearly marked on the screens in the boarding area. Preboards and Priority go before Group 1 so don't get too bent out of shape if you're first in line in Group 1.

This was so small. There were 2 spots to eat but the intercoms were so muffled that it was hard to…read morehear announcements. One ick was that there were birds flying around inside. I was happy to see the happy black history month displays around. Another great highlight was the toddler seat and baby changing table in the accessibility family room.

Tried it again. Still incapable of departing a plane on time without incident…read more I am leaving this review so I can go back to it and remind myself never again. There is a reason the fares are cheap.

Delay, delay, delay. Waiting 8 hours on delays most likely to cancel after wasting the day.read more

I usually fly through CMH twice a year, and I've found this airport to be one of the most efficient…read morefor domestic flights! Disclaimer: I've only ever flown Southwest through this airport, so this is purely a review for terminal A. Every time I've gone through security, I'm always shocked that I can walk right through with no wait. Upon going through security, the terminal is small, with limited seating and charging areas. They have a couple of dining options, and multiple large, clean bathrooms. If you're renting a car while in Columbus, this airport makes is super easy. The shuttle to the rental car center leaves every 15 minutes from a stop right outside of baggage claim.

Construction at the airport makes for confusing navigation. The TSA line for human scanning was…read moreslower than the carry-on bag scanner. Me and my husband's bags were sitting at the end of the TSA scanner conveyor belt waiting for us. There we so many bags waiting for passengers to pick them pickup that they were falling off the conveyor belt. Limited choices for food service in the C Terminal, which made for overcrowded spaces. Not relaxing. One Star for today's experience. Hoping it is an anomalous moment.

United is really committed to making things disappear... first my flight, then my review from their…read moreGoogle page lol. At this rate, I wouldn't be surprised if they erased my memory of the whole experience. But accountability? That's one thing they have no interest in making appear... In the early hours of 01/07/2025, my mother and I (both American citizens following U.S. travel guidelines) arrived at the Port Columbus International airport (CMH) around 04:00 AM for our 06:00 AM United 3430 flight, giving ourselves ample time to check in. CMH was only our connecting point to IAD, where we were scheduled to board our actual international flight. Despite this, United's check-in staff insisted my mother and I present our tourist visas. This demand made no sense, CMH was just a connection to IAD, where we would board our actual international flight. Their request was completely absurd because, per IATA's official guidelines for our destination, a tourist visa was not required in advance, as we were eligible to obtain one upon arrival. This highlighted an alarming lack of knowledge for airline employees responsible for passenger check-in. Yet, instead of verifying the information, they denied us boarding entirely. This wasn't a misunderstanding. It was pure incompetence and a blatant refusal to verify U.S. travel regulations and IATA policies. Even when we had a United customer service representative on the phone ready to clarify, the check-in staff outright refused to listen. Instead of handling the matter professionally, we were met with hostility and condescending behavior from multiple check-in employees. One staff member even went as far as to question the validity of the U.S. government's own website, scoffing at the guidelines and responding with, "Well, honey, this is 2025..." as if government travel policies somehow expired at the start of the new year. After over five hours of trying to clarify the situation, their dismissive and condescending attitudes persisted. With no other option, we rebooked our travel through Cathay Pacific for 01/09/2025, entirely at our own expense. Our new itinerary had us flying American Airlines from CMH to ORD, connecting to Cathay Pacific. Because of this, we missed the funeral, adding to an already difficult time and preventing us from grieving properly. We had no such issue flying with American Airlines on a nearly identical itinerary with an international connection on 01/09/2025. Yet, United's check-in staff insisted their rules were different, something I've never encountered before. They claimed we needed to present tourist visas, which was completely false. Airlines don't set their own visa requirements; they follow government regulations and IATA guidelines. Somehow, with this crew, that was up for debate (lol). Their refusal to verify the correct information before denying us boarding was completely unacceptable. That failure to follow proper procedures caused us unnecessary stress, financial loss, and, most importantly, made us miss a loved one's funeral. To make matters worse, United has refused to refund the flights they wrongfully denied us boarding on, despite the fact that their staff's failure to follow basic procedures caused this situation. Instead of taking accountability, they've forced us to bear the financial burden of their mistake. Not only did we lose money, but we had to spend time and energy finding another way to reach our destination. Instead of grieving our loss, we were left scrambling to fix a situation United never should have caused in the first place.

I have given United way too many chances and they don't deliver. I called 2 weeks before flight,…read moreand reserved two dogs (personal items). I received confirmation numbers for 150 each, but found out later that one of them didn't go through. 2nd, there are not enough agents to handle this mistake. We are 45 minutes and counting waiting in line just to fix this mistake. 3rdly, their online app isn't working. My husband and I tried to check in last night, but none of them went through. 4th, having called 2 weeks in advance, I was told we can sit together. Nope we don't sit together. 2nd promise not delivered. I'll avoid them from now on.

GREAT TINY LITTLE AIRPORT!…read more Parking is super convenient, but kinda expensive, at $12 per day. The airport itself is tiny so security is a breeze! STUPID to have to pay $45 to get through security with a regulary ID that hasn't been upgraded to a real ID. They don't do any additional screenings to ensure you're a REAL non-threatening person... u just pay $45 and then they look at your regular ID to check your name against your reservation... lol. BUT the airport itself is great! SMALL airport, security is a BREEZE and the TWO little gates are perfect. Allegiant flight was delayed and they put out waters and soft drinks for us so that was a nice gesture from Allegiant. The airport is just so convenient, I will gladly use this one ANY time I can over Columbus, just from the pure convenience aspect of parking and getting to the gate quickly. I will have to drive father and past Columbus to get to this one, and parking is $4/day more expensive, but I will do it every time!!!

I really didn't know the Rickenbacker International Airport existed until I made the reservation…read more It's a very small airport with a limited number of gates. Very easy to get through TSA and short walk to the gates. I would use this airport again; definitely.

I haven't taken my flight yet. But there was a problem when I booked the flight over the phone. The…read moreperson putting in my information spelled my last name wrong. It took 2 robots and one live person to get my information corrected

Delayed 3 times in a row! I understand delays sometimes…read morehappen for weather or other issues but the last 3 times I flew, it was American and all 3 times, the flight was delayed over 2 hours each. One of the flights was 3 hours delayed causing me to miss my connecting and had to stay overnight . American tried to fight me on providing lodging but eventually agreed. There is never an explanation why the flight was so late - just we were behind - sorry ! Moving forward I will never choose American again . I'l pay more if necessary, because saving a few dollars is not worth my entire plans being destroyed. Let me know of you figure out your issues American. Maybe I'll give you another shot.

It's Delta. Generally the best airline option there is... especially coming out of Atlanta!…read more On time departure, friendly service, most options, and pretty good seating. I really try not to fly anything but delta anymore... if I can help it. Everytime I have a complaint I then end up having to fly a different airline and learn that delta really is the best.

On July 20, 2026, at approximately 1:30-2:00 p.m., my husband and I went to the Delta ticket and…read morebag-drop counter at John Glenn Columbus International Airport for Flight DL1750. We had mobile boarding passes, printed boarding passes, and Delta bag tags clearly showing that we were scheduled to fly that day. Despite the documentation directly in front of her, an agent named Tabitha repeatedly insisted that our flight was not until the next day and that we had arrived one day early. She also incorrectly claimed that we had flown into Columbus on July 16, although our trip was July 18-20. This was not one mistaken statement that she promptly corrected. She continued presenting false information as fact, refused to meaningfully listen to us, and did not appear to properly verify the clear travel documents we showed her. When we became understandably alarmed, she repeatedly told us not to "get worked up" and said she would "fix it." There was nothing to fix. We were correctly ticketed for DL1750. My husband and I are both disabled veterans. Tabitha made us believe we might miss our flight, lose our travel arrangements, or be stranded. Her misinformation caused severe and completely unnecessary anxiety. She then spoke to us in a rude, dismissive, and condescending manner for reacting to the crisis she had created. I have never been treated this badly by a Delta employee. A customer-facing agent who repeatedly provides passengers with false flight information, contradicts valid boarding documents, and belittles distressed travelers should not be working at a ticket counter. I have submitted a formal complaint requesting an investigation and serious disciplinary action. This experience severely damaged our trust in Delta and has made us reconsider flying with the airline again.

There's a reason that this is a cheap air line because you have the basic price and then you have…read moreadded costs. You can either take it or leave it. A personal item is included with the cost of your ticket. If you want to carry-on at least when I flew it was $70 with your own seat pick. This makes your ticket a zone 1 with zone 1 loading on the plane first. The flight attendances were pleasant and courteous. There is an up charge for anything to snack on or drink. I didn't get any so I can't give you a price for that. The bathrooms were the smallest I have ever seen. Make sure you lock the door! I feel like the pilot did a good job flying in the conditions that were given to him, even though it was a little rocky

I recently booked a trip to Orlando on this airline the price was $455.00 no movie screen…read moreeverything was à la cart beverages , Water , Juice $4.39 snacks $5.39 ( including M&M 's ) i was supposed to arrive at 11:07 we've had 3 delays now it's 1:30 am been at the airport almost 9 hours the only thing they say is it's a maintenance issue? why would anyone use Frontier Airlines please book any Airline but this one you will be thoroughly disgusted the way they treat you sincerely E Antonelli

Absolutely the worst period, late, no flight info, no communication, no help, not enough staff.read more

This is a very racist origination. They make up false claims against minority passengers in order…read moreto kick them off the flights because they overbook. They proceed to give the now empty seats to non minority passengers. This is as ongoing practice of Spirit. They overbook and try to get you to take a much later flight. Beware!

Flight was on time and we even arrived at the destination early seats weren't the most comfy and…read morethe snacks were slightly overpriced but overall good airline also the flight staff were nice

I am a Military Veteran. I was flying with my wife and we were checking our bags at your…read moreRickenbacker Airport. We had two bags and two carry on bags. Everything was going as planned until the person checking us in told me we would have to pay for our 2nd carry on .I told her we have traveled with Allegiant before and have not had to pay. A 2nd person said "you know how many times we hear that!" She continue to repeat that again and again and acted like we were not telling the truth. It was as if she was trying to pick a fight to prevent us from boarding the plane. The 2nd person went on to say that if we prepay for the 2nd carry on it would only be $30(return flight it was $41) not the $75 we will need to pay at the gate. She asked if we had a spousal ID of which we told her that we didn't know what that was and had never been asked that before. At that point my wife who was sanding behind me stopped saying anything. The 2nd person then said to my wife in a loud voice "Do not ignore me and I am just going to stop talking to you." She became very confrontational and states she would see us again as she was our gate agent. Obviously that was a threat! I paid for the 2nd carry on and we left the counter. We went to the gate and waited for our flight to be called. As we scanned our boarding pass and stated our names as the gate agent had told the flight passengers many time over the PA. We said nothing to the gate agent trying to just get on with our trip. In a sarcastic voice she states,"well I hope you feel better" I then asked her for her name and she told me it was Tammy. I ask for her full name and she told me we do not give our full name. I said nothing else and turned to walk on the plane. My Daughter was right behind me( the gate agent did not know she was my daughter) . The gate agent told another person "they know what they did." I have traveled many times with Allegiant and I have never been treated like this. We have found everyone to be professional, polite and helpful, always thanking me for my service. The last time my wife and I traveled with Allegiant I asked the person checking us in if my wife also got free bags and was told that as long as she was traveling with me then she did get free bags so when we were told that we needed to pay for the 2nd carry on you can see how we would question it.