I've been meaning for a long time to update my review for KD... less than 6 months after…read morepurchasing my special order rims here the black paint inexplicably started flaking off. My husband and I both have jobs that are difficult to get off of during the week. Since KD isn't open during the week, this has been a perpetual challenge. Additionally, we are a single car family and my husband needs the car for his job, so its almost impossible for us to address things that we don't feel are very important. Were we pissed? Absolutely. But it was esthetic, so lesson learned. But KD had promised us free tire changes with the life if the tires due to our purchase of custom rims, so we figured we would cut our losses since 2 changes a year equals over $200 a year. We figured KD was nice and they had earned customers for life with service like that. We liked the idea of buying bougie rims and tires her for our baby. Fast forward to our first seasonal change. Everything went fine. We have the receipt to prove it. But subsequent efforts to schedule a change over proved too challenging due to our work schedules so we stopped going here. Periodically we would call to see if they ever added weekend hours just during the seasonal tire over time, but sadly no. You'd think maybe they would do a Tuesday-Saturday thing or something.... but nope. Anyway, that's not what was the clincher that pissed me off. Finally in 2025 my husband has some seniority at work and is able to get a day off during the week off and drops the car off for the seasonal change over. And when he picks it up they charge him. And when he reminds them about our rims and their policy they refuse to honor it. What makes it worse is he posts his concerns Yelp, he gets a PHONE CALL from KD asking him to retract his review and they don't acknowledge that they every had a policy regarding free mounting and balancing. I call bullshit. I have the damn receipt. You can't put tires on a car without mounting and balancing. That's idiotic. Are you used to dealing with people who have no knowledge of basic vehicle maintenance?!?! I really thought this was one of the few quality vehicles places in town and am very disappointed to learn that is just another bunch of crooks who lie and swindle. There's nothing discount about this place. You want discount, go to Costco or something. I am the kind of person that prefers to support smaller business and pay a little more. But not if I'm gonna get lied to and cheated. Fck that.

Great service attitude! Did not purchase tires, had service. Would definitely go back.read more

Back in the 907 monthly, takjng care of my parents. Pop's tires needed much delayed seasonal…read moreswitcheroo. Straightforward service, good experience w/ front of house and the mechanics, snow tires off & summer tires in 30 minutes max. See you in the Fall for the other seasonal change!

Really sweet and helpful workers, didnt have the tire I needed, but only because it's been…read morediscontinued, very helpful tho.

Ace Body Shop was quick and straightforward. They did not overprice me either. I'm grateful for the…read morereviews I read here on yelp to find them! Highly recommend. I've been to other body shops in the past and they do not compare - both in customer service or cost of work!

A medium and I did a waltz. I couldn't even open my passenger front or back door. The step was…read morepushed up by ice. I called Ace Auto Body and talked with the owner. He said come by and I'll look at it. He told me to go to the car wash and remove the ice and the step would just pop down. He could have done that and charged me $$$ I love that I have found an honest body work person! Totally recommend this persons business! Honesty is hard to find these days! This guy was a blessing!!!

I'm glad I hired Dom. He replaced my break pads and rotors in a reasonable time. Communication,…read moreservice and price was great. I saved his contact in my phone and would highly recommend him.

Was looking a good, reliable mechanic, and found Dom's business on Yelp. The reviews were…read moreexcellent, saying he's reasonable with prices and an overall good mechanic, except one review. I read it and deemed it was both their faults and that shouldn't hinder me from seeking his business and services. So, I try to contact him about my car. Called 7/16 for a quote, called back 7/21 (no answer) and 7/23 (answered). On the phone, he said "next week" he could see my car and I'm like great! He says to text him my information and car troubles, so I did that same day. Didn't receive any type of communication for almost a week until today (7/30), I was still open to working with him until he offers me a slot and takes it away in less than 3 hours. Very unprofessional and inconsiderate, considering he didn't get back to me for almost a week. Then he hearted the message which seemed petty. Also here's a tip: don't talk to your customers like they're a burden and wasting your time (by your tone) because obviously I wasted my time with you.

We got a monthly membership from Sudzy's larger CStreet location. The same membership is accepted…read moreat this Old Seward location, FYI. Although pretty identical to their CStreet location, this location has only one car wash tunnel. Like The Pink Elephant, (previous car wash) there are employees who will pre-wash your car and direct you once inside the tunnel. Other than that everything is automatic and you are on your own with drying and vacuuming etc. (free and included).

I came here expecting to find the pink elephant, which was always my go to Alaska car wash place…read more I'm kind of a weirdo in that, just like haircuts, I usually only get my car washed once a year. My car got almost as clean as it did with pink elephant, the new set up, misses a little bit of that personal touch that pink elephant had though. There isn't any hand drying anymore. The process is all a little bit less stressful now though. The prices and rates seem to be pretty similar, and the main focus seems to be on subscriptions. Definitely give them a shot if you're in the area and need a spring wash!

We had a vehicle at this rental complex that was left here for months. All other tow companies…read morewanted a contract with a monthly fee. All we wanted was ONE tow! They came, they towed. Car gone :) Great service!

Damaged our vehicle. Was rude and hung up on conversation…read moreand would accept no responsibility.