I love this place. i have frequently used independent Rental since moving 8 years ago to…read moreFairbanks. From storage to engine repair of several gas powered generators to equipment for cleanup and yard maintenance they have provided outstanding and professional service. Did I mention that they treat you like part of a family and very respectful and professional. Always have time to listen and solve problems. I always feel at home and confident with my business in their hands. Art and the team are great guys and many that have been consistent with the company for years. Great to see their smiling familiar faces. Thank you for so many good years Independent rental and remaining part of this area. Edith Cordero

Went in to rent a one man auger from Independent Rental and all they had was the tow behind so i…read morepaid and reserved it. Towing the Auger to North Pole going 45 miles on the highway is an unsafe option so brought in my 5x10 trailer to strap it down, this trailer was bought at Lowes brand new this year. Their maintenance person said he can't let it go on the trailer strapped down it is meant to be towed, that was all the reasoning he said. He didn't understand that towing to North Pole at 45 miles an hour is also unsafe and if you go faster than 45 miles the tow behind auger will flip. So, i ended up walking out after i paid for the reservation the night before, i did have them refund the money but it will take a few days for the transaction to clear. Maybe if they explain how to get to North Pole going 45mph without hitting the highway or maybe if the front desk was on the same page as the maintenance person or asked him instead of waiting till day of pickup and the maintenance person not releasing this, very disappointing. I went to Home Depot to get the One-Man Auger that they had in stock and not the tow behind and did not give the run around very helpful. I will not recommend Independent Rental to anyone.

I have rented from Interior Mini Storage on Davis in Fairbanks for over 15 years. The owners are…read morecaring and take very good care of the facility and renters. The place is clean and secure. If they were not outstanding, I would not have rented from them for over 15 years.

I don't normally write reviews, but my experience with Interior Mini Storage was so great I wanted…read moreto. I have used Interior for about a year and a half now. They have always had palettes available for keeping stored items safe, off the ground and in good condition. I was late on a payment one month and afterwards I called to make the payment. The late fee was kindly waived because I paid for a few months of advance storage. I was late by eight days to clear out my shed on the last month that I wanted to discontinue storage use and (very generously) the fee was waived. I can't guarantee they do this for everyone (and they are certainly not obligated at all to do this for anyone else) but their kindness, patience and excellent customer service makes them well worth working with. I highly recommend Interior Mini Storage

Over time, I discovered that the staff is here is rude, dishonest, and unaccommodating. They…read morecharged me a late rent fee ($40/day) even though my rent was paid on time through auto pay. When my husband came to empty the unit, they told him that they never charged a late fee to our account. Low and behold, there were two late fees on our credit card bill from Castle Rock that month. If you have to rent a unit here, keep a close eye on your credit card bill and auto-pay function. Wouldn't recommend.

We called to make an appointment to view the storage units that were available and the gentleman on…read morethe phone gave us the daily hours. When we arrived we were told there were no units available for rental. A very different story than the one we were just told over the phone less than an hour ago. The person took our name and # and said he would call if something became available. (Yea right, I'm sure the info went straight in the trash. We could feel how much this place loves military by the lies pouring out of the guy's mouth). Five months later no call and we are still looking for a dependable storage unit. I wouldn't trust this place even if a unit became available for free. My items might disappear unexpectedly. Too bad it looked like a decent place. Glad I didn't get roped into extra fees and late charges.

In and out type of shop. All yours moving needs in one spot. Truly can't go wrong. Great customer…read moreservice & efficiency. The truck being rented was in good condition, get value for the service.

Rented from this location during a recent trip to Alaska. The staff was very friendly and didn't…read morerush you. Checking in via the uhaul website on my phone was quick and convenient and helped speed up the check-in process. This location had a variety of rentals to choose from and a large selection of moving materials; boxes, tape, etc. We rented a pick up truck, which was clean and basically brand new with very few miles. The location was in proximity to downtown Fairbanks. Note: at the time they only allowed 24 hour rentals.

Well. The guys were nice…read more They had a clean truck It had been smoked in. ( gonna get a headache) Why one star. Because the trucks all say 19.95 one day on them. Pretty sure this is borderline bait and switch or intentionally misleading. By the time you get through the small print. It's 60.00$ a day. Unethical. Unethical unethical. But i needed to rent a pickup so. There I was. ( if it said 60/day) on the side of the truck. I'd be happy. Expectations and all wouldn't be thrown. A four day rental almost makes it worthwhile to buy a Craigslist special , use it. And then sell it. You'd be ahead.

Inexperienced technician made a mess of installing trailer wiring for me, requiring multiple…read morevisits. Our trailer wasn't showing turn signals, and the technician was unable to figure out the problem without me there. Now, 7 months later, the hack-job installation has started shorting out my car turn signals. A U-Haul location in another state honored my wiring warranty without hassle and installed a new kit correctly.

Jose made myself a $7500 white wolf parka. he delivered in every way and it is beautiful. We have…read morebought hats,mittens and even coyote mukluks. He's extremely talented and one of a kind. make sure to stop in when in Fairbanks!

Avoid, avoid, avoid! I paid this gentleman (Jose Luis Martinez) over $1200 for a coat and two neck…read morewarmers. He was to have shipped them last September (that's Sept 2019) and after multiple calls, emails and even contacting my credit card company, I'm simply out the money since he won't return any messages. I was going back to Fairbanks this past April and had hoped to get into the shop, but COVID shot that plan. If you buy from him, do not have anything shipped. Take it with you.

I moved to Alaska and got a storage space early just to make sure I would have one. I paid for a…read more20X99 spot so everything would fit with room to spare. I got here and they don't even have 20X99 spots here. Every person that I spoke with both here, other locations and even corporate says they hate the company. I've been in Alaska and did everything I could to get out of U-Haul ASAP. I found another location so I'm out of here. If you plan to use U-Haul good luck, your going to need it. The place looks like a rat hole and they will try to sell you things they don't even have. They'll take your money but you'll never get it.