I am very happy with the services. The Dr. Is awesome and i feel very comfortable..she listened to…read moreme and helped me.. i highly recommend her.

Very professional and well educated staff. As a person in this field I highly respect them. Their…read moreNP is top notch and I recommend her 110% to people I serve.

A Professional Nurse's Perspective on Clinical Integrity…read more**Rating: ** As a Registered Nurse with 25 years of experience,, I understand that medical reviews are inherently anecdotal and subjective. However, I feel it is vital to offer a professional counter-narrative to some of the high-conflict claims posted here. It is a frustrating reality in healthcare that providers are legally prohibited by HIPAA from responding to public reviews with the facts of a case. This often leaves the public with a one-sided story, especially when a provider has had to enforce a difficult clinical boundary. **The Reality of Care at Forget Me Not** In my time as a patient at this clinic, I have witnessed a level of dedication that is rare in the Anchorage community. Sara Stetson is a "listener-first" provider who treats her patients as partners in their own health. While some have claimed she is "too busy," the reality is that she intentionally serves the underserved--including Medicare and Medicaid patients--often spending significantly more time with them than she is ever reimbursed for. This is a sign of a provider who prioritizes community advocacy over profit. **Professionalism & The "Husband" Dynamic** Regarding the office staff, I have found the "dynamic duo" of Sara and her husband, Sumner, to be exceptional. In a small, family-run clinic, the office manager often has to act as the "gatekeeper" for safety. As a nurse, I recognize that their firm adherence to legal prescribing protocols and office boundaries is not "rudeness"--it is a professional necessity. They prioritize patient safety and regulatory compliance above being "liked," which is exactly the integrity I want in my own healthcare team. **Vetted Excellence** To any prospective patient: I encourage you to look past anonymous emotional intensity and focus on verifiable data. Sara is a 20-year veteran of the USAF and Public Health Service with an mpeccable, active record on the Alaska State Professional License Search. Public records and professional standing speak far louder than any isolated incident. I trust this team implicitly and highly recommend them for evidence-based, compassionate care.

This clinic was recommended to me, and I am very grateful for it. I am very happy and grateful for…read morethe referral! Office is cozy and friendly with beverages and couches available for your comfort. Sara is super nice and I found to be very thorough and wealth of knowledge!she and I have made this my primary health clinic.

Eric Unruh, LCSW, has opened Peak Counseling in Eagle River and is bringing on a well seasoned team…read moreof counselors to provide a well rounded group of therapists. The real kicker... availability. COVID-19 has everybody a little bit extra stressed placing the good therapists in a position to offer some pretty incredible wait times to get an appointment. I had the luxury of getting in within a couple of days. The website shows three counselors. The woman that I am working with is not listed as one of the three so it looks like there may be more. Appointments are currently done via telemedicine with in person visits in the near future.

The incompetence of Dr. Hjellen was staggering. He couldn't hear me on his telemed as he openly…read moreadmitted, but called in a suicide threat anyway without trying to verify what he thought he heard. Don't trust this glorified chiropractor with your mental health. Even more reprehensible is his efforts to alter his Google reviews by having the negative reviews removed. A dishonest psychiatrist is a dangerous proposition.

There is a bit of a story here, so bear with me…read more.. I first came across one of their providers in a coffee shop in Anchorage. I was with my child who was behaving surprisingly well on that day. One particular adult male was there and what happened next I will never forget. This guy caught my attention when he got up, walked over to another patron, asked for a piece of their paper from their binder, then sat back down with it. I covertly watched him as he started playing with the piece of paper. This whole thing caught the attention of my child too who was watching the guy, but not very covertly. The guy ended up folding it into a paper airplane, then walked over to our table and handed it to my child. He said he was impressed with how well my child was behaving and wanted to give him this paper airplane as a gift before he left. My child talked about this for the next week, took the airplane to school, told his grandparents and his cousin that weekend. Around 2 weeks later I was at the coffee house again (this time by myself) and I saw the guy again. I approached him and thanked him for the gift and let him know how much it affected my son. I asked him what he does for a living. He told me, I asked for a business card, but he said he doesn't tend to carry them. Anyway, I looked him up and it turned out he was Dr. Hjellen - a pediatric and adult psychiatrist. Well, that makes sense, I thought. The story does not end there because my son has ADHD and anxiety. Finding the right treatment has been hard and although he was doing well in the coffee house that day, it is a gamble whether an outing like that will go well or if he will end up having a tantrum and we will have to leave. I called his office and was told that there was a 3-4 month waitlist. I almost turned away, but the interaction in the coffee house had me intrigued enough to add my name to the list. What was initially estimated at 3-4 months turned into 3 weeks as I later got a call from a Jessica at his clinic who told me that a spot had opened and we could come in earlier (she was great by the way, very informative and seemed to go out of her way to make the process easy for us). It was worth the effort. The meeting was like no other I've had with a professional in this field. He was transparent, forthcoming, personable, and put my son at ease right away. He offered us some basic information during the first meeting but didn't offer a diagnosis or treatment plan. I liked that a lot. Too many times we have been rushed through this process. This doctor gave us extra time during the first meeting to make sure we got through all the info needed. As nice as the first meeting was, I was more impressed with the second meeting. He actually asked us what we thought about the diagnosis (both me and my son). He said we were the experts on this child, so we should be a part of the diagnostic process. He explained the diagnosis and said that if it doesn't sound like it is a fitting explanation, then it probably means that something is being missed. THAT BLEW MY MIND! From there he didn't tell us what we were going to do, he asked us what we wanted to do. He walked us through some treatment options and we had a discussion about what we thought would be the best way to prioritize treatment for our son. Coming to the end of this story, the treatment that we ended up going with resulted in around 90% improvement. Our lives are so different now. The tantrums are gone. We are not walking on eggshells around our child and we are not second-guessing whether we can leave the house and do basic life things. Our child is smiling and laughing and happy. Life feels "normal". Like I said, the meeting was like no other I've had with a professional in this field. I would give Jessica, Dr. Hjellen, and this whole clinic 6 stars if I could. I hope anyone who reads this finds what we have at this clinic and with this provider.

My appointment officially started at 8am, which is what I was told when I scheduled my appointment…read morewith a check-in time (15minutes early), but apparently they will not see you if you miss your check-in time. I had an incident with a neighbor dog attacking my dogs and was going to be one minute late (8:01am) and they would not see me. I work in healthcare and this is not normal. I did not expect the rudeness on the phone that I received or the blatant lack of empathy.

I love this practice. Staff is helpful, friendly and on time. My doc there always takes the right…read moreamount of time to get my symptoms and unlike many doctors who put you in a room, makes you wait, then pops in for 5 or 10 minutes max. Keefer listens, takes notes and always pulls up my history of visits and meds and also offers herbal supplements as an alternative to RX. Me and both my 2 daughters come here. I highly recommend them!