The ladies at the Brenneman Farm location are incredibly friendly and helpful. I've gone here for years and have always had great service. My items are always well cared for and come back in a timely manner. Highly recommend! read more

absolutely insanely great customer service AND communication! very satisfied customer. thank you Albano!

Appreciate the honest recommendation by the clerk. I brought in a vibrant red and white African print dress for dry cleaning, and she said the colors might run. So I washed it by hand at home with salt added to the cold water. Dress is clean, with minimal running of colors! Thanks. Free advice!! read more

High level of service and quality. great timeliness. The employees are soo friendly and helpful . Harry E. read more

5 DAYS to launder a shirt????? I'll go elsewhere... That's all i have to say, Yelp is forcing me to add filler. read more

I have been coming to Albano Cleaners Princess Ann in Brenneman Farms for years! It is a tiny spot that collects your dry cleaning and sends them to their main dry cleaning facility. Then you can pick up your dry cleaned clothes from this spot days later. I think they even do 24/48 hour turnarounds if you pay for it. The manager here is so sweet. She knows all of her regular clients and cheerfully greets you. She is always looking out for her clients, suggesting the best deals and more bang for your buck. I have had one bad incident where my blouse came back stained. They ended up refunding me and paying for my blouse which was very sweet of them to remedy and error. Bonus to their awesome service is their rates. It is so affordable. read more

Albano Cleaners - Sewing & Alterations Near Me - Virginia Beach, Virginia

Wonderdul people behind the counter. I've used the Albano's at Courthouse Marketplace in Virginia Beach since moving to the area 20 months ago. Efficient process, quality results. UNTIL ... their central computer system crashed over two weeks ago. Manual search for shirts submitted when the computers worked, manual ticketing and they must phone in your credit card to central accounting. Managed to get my stuff back. Staff said it would "take a couple more weeks" to resolve the computer issue. Won't use them again until they fix their serious issues. read more

I needed to get a coat dry cleaned and prepaid for the service 1. Turnaround time was 5 days 2. The lady at the front desk is very rude and unpleasant she barely even acknowledged Me 3 when I recientes my coat it had not even been dry cleaned seems like they jsut tagged it or on a plastic bag and gave back If you are looking for a good dry cleaner this place is not it read more

Very over priced. Charged $12 to dry clean a shirt because it had more than one color

They always take wonderful care of me and my clothes. If I have special needs.... cold water wash or special dresses... I don't have to worry! I get an email when my order is complete and they send monthly coupons! I love Albano Cleaners. read more

I took a coat to Albano cleaners on great neck road in va beach.Va.Talked to the lady told her it had water damage .She wrote up the reciept with water/smoke damage.no smoke damage but im guessing thats whats on their computer.she said its going to be pricy but there going to wash it.so she told me 37.00 I was fine with that.paid in advanced .go to pick up the coat when I was told to and was told they needed 15.00 more dollars.well thankfully they never touched the coat .I took it back came home washed it in the washing machine with just tide and that jacket looks brand new.cannot believe a well known cleaners tried to stiff me.Never again will I walk in your doors.... read more

Have been using the one at Courthouse Marketplace since I moved to the area. Went there on 4/5/24 and dropped off 4 items. went back the following week to collect and there were only 3 items. They could not find 1 piece. Went back the following week and still cannot find. Being told that there are 18 store and they have to check all 18 for it.IMO if they check one a day, they would be trough 18 stores by now. Went. back the following week and still nothing. Went back today and still no shirt. Asked about filing a claim and was told I could not right now because I need to provide them with brand, receipts, etc. plus they need more time to find my garment. ot to mention that their whole system has been down since 4/5/24 and everything is being processed. My time and energy to keep going back to get the run around is not worth it. My cashmere sweater is worth over $100.00 but this is a learning experience for me. Never again. Also told my husband and daughter to stop using them. Not worth the aggravation. I was using another cleaners for years but switched because i moved. Will drive the extra distance because they were way more professional than Albsno! read more

Talk about a place where you feel like you are part of the family -- this is it! I've been coming here for a couple of years now and the staff have always made me feel extremely welcome! That is, in my opinion, something that can make or break a business location. There are a ton of dry cleaners in Virginia Beach and this one isn't even closest to my house. The customer service and the attitudes seal the deal! The business itself is nestled in a newer plaza that houses a Farm Fresh, Domo Japanese Restaurant, Primo Italian and a Dunkin Donuts across the street. Plenty to do if you don't want to just come for the cleaning. I feel like the prices are competitive and I have always had a great experience with every garment that I've had cleaned or pressed here. I've also requested fast turnaround which they've always done for me. Score! read more

Albano Cleaners - Outside entrance - Sewing & Alterations Near Me - Virginia Beach, Virginia

My garment was lost on Sept 2021. After many visits to the store and phone calls to the corporate office. It is now February 2022, no garment and no compensation. Go elsewhere! read more

avoid this place place like the plague. took 3 pants three sweaters and three shirts. 1 pants & 1 shirt was missing. they were never found. staff acted liked this happens all the time and they could not be bothered to look for my items. the other two pants i brought in were brand new and had creases. when i took them out of the cellophane they had double creases. i will never go here again, not even to collect a refund for the clothes they lost. i am seriously surprised these people are even still in business. had to pick a star for this review - should be negative 1000 stars. read more

Since Covid hit I haven't been going to the office so I haven't needed my shirts. I ended up taking some in that I had forgotten needed cleaning. I posted a review a year and a half to two years ago because I had shirts that came back wrinkled repeatedly from Albano. Since then I switched to another cleaner but mistakenly grabbed the Albano bag and had forgotten that that was a place that had issues. Once I arrived I realized my mistake but thought I'm here so I'll give them another chance. When I went to pick up my cleaning I inspected my shirts and found it three of the four had creases and wrinkles in various spots where there shouldn't have been. I promptly returned and told the attendant that these were not acceptable she was very nice but frustrated that the folks who did the cleaning were not doing their job. As a result she called the supervisor and put me on the phone with him to explain my disappointment. He was very nice and asked that my three shirts be sent to his attention. I thought this is good maybe it'll make a difference.I'm unhappy to report that three of the three shirts are still not properly pressed and one has what appears to be a grease mark on the back side of the shirt where the center crease is supposed to be. Do not go here they do not care about quality and if I have to press my own shirts it kind of defeats the purpose. read more

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I took my $80 Vineyard and Vines tie to Albano to dry clean it and press it to let my son wear it at his wedding. It had been worn perhaps a dozen times and was like new. It came back with a torn seam and a note that said it was received damaged. Fact is, I stood and watched the person examine the material tag where the damage was when I dropped it off and there was no damage. So, they lied. They damaged my tie and lied about it. I told them to fix it. They tried. Trouble is, they ruined the edge creases when they pressed the repaired tie. For two months they assured me they would correct it and again, they lied. It is ruined. They gave me the name of their boss. She does not return calls. If you value your clothes, you are better of beating them on a rock in the river than taking them to Albanos bozos. STAY AWAY!!!!! read more

Overpriced and slow. I dropped off some suits here at 9am on a Saturday. They charged me $8.97 PER GARMENT! So each suit was $17.94. They oh-so-generously gave me a 20% discount for paying now (vs. at pick-up). Even with the discount, the price is outrageous. After having paid through the nose, I expected the lady to tell me my clothing would be ready later that day (after all, it was only 9am). But no, she told me to come back Wednesday after 6pm. FIVE WHOLE DAYS. Needless to say, I won't be going back here. read more

I have been using this location for over a year and it has always been pleasant and efficient. But after the whole virus scare and social distancing it has only gotten better. I am still greeted with a smile and truly enthusiastic service. Even through the makeshift barrier it still seems like a personal customer service experience. Take your cleaning needs here. read more

Six shirts for $13.39, not a bad deal with the prepaid discount. They have only lost, or should I say misplaced my dry-cleaning once. They were able to find it by the next day so I was not that concerned. The staff is always very friendly. The hours are good and the location is very convenient. It is in a strip mall so there is no concern with parking. Save yourself the trouble of ironing shirts at less than two dollars apiece, who needs the headache. Pants on the other hand are a completely different story. If I'm not mistaken it is close to four dollars for a pair of pants including the discount. All in all I am a happy customer. I have been using this location for quite some time now and I would recommend it to anyone for your dry-cleaning needs. read more

Do not use this place, they will mess up your clothes entirely! I took a track suit and they manage to mess it up along with my black and white skirt. Instead of cleaning my clothes they damaged everything I gave them. Horrible place! read more

I have been an Albanos Cleaners customer for over 30 years but the customer service guy that is in the store on the corner of General Booth and Dam Neck is the most unfriendly parson I have seen in a very long time. He offers no greeting, no thank you, no conversation, a frown. I feel that my presence is a big bother to him. Give this guy some training and supervision! read more

I had an item of clothing ruined. I also wrote a review that was removed. Not sure how they pulled that one off, but I'll keep checking and write a new one everyday if I have to. read more

Turned my work uniforms in to this business thinking they would do better than the previous dry cleaning place that couldn't follow simple instructions. I was wrong. I needed my patches creased on the shoulders with the the sleeves pressed all the way down to the wrist. I gave specific instructions and brought in an example uniform to be photographed just in case they didn't understand. Nope my sleeves were not done right, no creased patch, and i had double creases going down the sleeves to include double lines on the front of my uniform. These are trash now. Would not recommend any work uniforms go to this place. read more

This place actually got the ring out of a white shirt I took them. Was very surprised by this and they have same day turn around if you get the dry cleaning to them in the am. read more

I have be a customer for several years at the Albano cleaners, Kempsriver Drive. Recently they hired a new lady and she keeps over charging me to clean my men's shirt. Every other person that works there charges my $2.72 to wash and press my collard shirts. The past 2 times I have went in there she charged me $10.09 for dry cleaning. Even when I questioned her both times and told her that I did not want them dry cleaned, I wanted them cleaned and pressed with light starch. She just shrugged her shoulders and said well this is the fee. I said these aren't dry clean only shirts...they are wash and press. Because of this poor service, I decided to go around the corner to Kempsville Cleaners. The service is delightful!!! They charged me $3.00 for these same exact shirts. It is totally worth the extra quarter! Albano Kempsriver..because of this new hire. You have lost my weekly business! So very disappointed! read more

$13 for 6 Oxford shirts if you pay in advance, during drop off. Service was quick and friendly. The best thing about this cleaners, no coupons are needed to get a great deal (unlike zoots!). read more

Well I've never used a dry cleaner before but I found myself in a situation where I thought they could do better than me with a stain stick. I had a shirt that was hand wash only but I had ice cream spilled on it and I wasn't sure I wanted to try and take it out myself. This was the nearest dry cleaner to my house so I figured I would give it a try. The prices were very reasonable. They didn't guarantee that the stain would be removed. When I picked up the shirt the stain was gone, it was ironed and looking brand new. I know we will be giving them lots of love future business! read more

Quality service for a great price. The staff members were very friendly and processed my requests quickly and accurately. I just picked up my clothes... wonderful job guys! I'll be back! read more

In desperate need of a new dry cleaner. They pressed my dirty clothes and gave them back. I guess no one felt the need to clean them first... read more

We have used them about 20 times and are finally going somewhere else after they just ruined a shirt and a brand new shirt came back with a stain on it. I would say that about 30% of the time the shirts have stains on them. They have also ruined a few shirts. All of the shirts that they clean seem to look worn out prematurely. The customer service is good but the cleaning not so good. read more