TL arrived early, was kind, courteous, and a great pleasure to converse with. Safe, smooth travels…read more Highly recommend!

Mr. Williams, the owner, is amazing. My flight got delayed several times and it was getting late…read more The rental car counters close early so I was nervous about getting to my hotel. I called Quality Cabs and he said he would be there to pick me no matter how late. He drove me around for the 2 days I was in Albany for work travel. He was so kind, on-time, reliable and made my trip so much less stressful. Definitely recommend 100%. I felt safe during all my trips with him.

Not an actual taxi, no meter, guesstimated rates, all over the road, other passengers in the car…read more I should have just used Uber to get to where I was going. At least with Uber, you know beforehand the type of car it will be and who is driving.

From the owner: Our goal is to get people to and from their destination safe and with as much comfort as possibleread more

Gentleman driver was rude. He dropped a mother d her 3 children out at an establishment and told he…read morewas paid to take some and no where else. Wouldn't recommend this taxi to my worst enemy. By far the worst taxi service I've ever seen.

Late picking up at the airport. It seemed like he had forgotten our arrangement when I called to…read moreask where the taxi was. Just completely unprofessional. Did not take plastic, so he had to drive us to an ATM. Mind you this was after a long day of flying from the west coast and it was 10pm eastern time. This turned the trip from a 16 min ride home (had he been on time) into 50min ride of pure frustration. Use another taxi service, there HAS to be a better one. Oh and for future references if you happen to find yourself in his cab. 7.2 miles = $30

I needed a ride to go pick up my truck at the shop. from exit 37 to 22 was going to cost $65.00…read morethey was charging $2.00 a mile and fees. 37 to 22 is 15 miles and double that is 30 miles. Hell I can rent a car for less.

Terrible experience, I call them,and when finaly get them they will try to charge me $45 one…read moredirection, 7 minutes ride.But,first I need to pay and I need to believe them that they will send a driver.Insane.

Can't get a good call number to inquire about a shirt local ride. Every number I call is out of…read moreservice... on a time limit and can't catch a break.

Great service. Timely and professional. Really appreciated the personal service over a random taxi…read moreor other car service apps.

Had to cancel my plans last minute. Jorge could not have been nicer or more professional about it…read more Will definitely be using this service if I ever need it.

The ride was comfortable great conversation A+ I will definitely be using again and referring othersread more

Helped me get to work at 6am. I really appreciate them for getting me a ride so early.read more