Kathryn worked with me last minute because I didn't realize an appointment was necessary. She still…read moretook her time and explain everything to me. She is extremely knowledgeable and told me things to look for even if I look at other shops. Although I didn't end up purchasing through here, I would recommend!

I paid for countertops 10 months ago. Kitchen Reno began in mid August 2021. We had major delays…read morewaiting for cabinets but Kitchen Stone Design never came through with cabinets. My contractor says he's been working with them for years and they were always great. They took the money and never delivered quartz countertops. Tried to reach them for months before we finally gave up. Today is March 25, 2022 ... with any luck I'll have countertops in two weeks. After stringing us along for MONTHS, It looks like Kitchen Stone Design is out of business.

Awesome selection, great guidance, flexibility, communication, speed and results. Dru, Geovanny +…read morethe crew were the best to work with on our now second project together. I still can't believe how quickly they get projects done + with such skill. Both of my projects had particulars, mitered waterfall edge, huge backsplashes and tricky angles with transitions and literally the execution was flawless. I've raved about both projects and love to hear from others they've had the same positive experience. Great work and great people.

Having to remodel a kitchen and counter top is an adult fantasy and dream you want to come true…read moreafter working so hard to save the money for. When Dru had said yes to the job and how fast they can have it done should've been a Huge Red Flag Why aren't they busy like everyone else.She came back with a price for us and can get it done in less then a week. I was told they would buy two slabs for the job and not to worry about anything it's her job to worry.We came right over to see the slab and see how the lay out would be.We left it up to Giovanni to organize the layout and he even said it would be tight as they only purchased one slab.Never seen them use a leveler to double check their shims and they cut out faucets holes after they installed cutting the holes dry as it began to smoke they poured a cold bottle water over holes to cut hot and cold doesn't seem to make sense to me and would think it could crack. Right then I should've said no to the job but kept being reassured that they know what their doing and let them finish. I've asked about the scratches on surface and marks around the edges and was told it was from the Machine that cuts granite and all would be polished out. Just let him do his job I'm told. I noticed one slab was not cut even and left a gap from the wall.He began to add colored putty to edge that is seen walking into the kitchen and was told well just add tile and you wouldn't see it. Well maybe make your cuts straight instead.So now after all the money I'm spending I have to add a tile job too that wasn't our plan. They even had the balls to bring in a super short piece for a smaller top of an end cabinet that goes next to stove and when I showed the guys they shrugged their shoulders and said they don't speak/understand English. Why even bring this piece into my home if it's nowhere close to fitting? Giovanni says he can glue a piece together to make it fit as they don't have any more of the slab left over. Again I should've said take all the pieces out of my home as I'm already not happy with the job.But was told not to worry they would fix and make all right. I spoke with Dru about all my concerns and she said it's not about the money and she will make sure the job is done correct and I'm happy with the final results.So I'm out looking for tile now and see not only do I need tile I need thick tile as the gap is so thick the tile would slip right through. When I say this to them I'm told by the time I add the tile mud I won't see gap. And would give me a discount towards having to get tile as money isn't in issue it's about my happiness in the job. No money discount amount was said at the time but I did say it's costing over $900 just for the tile and not adding material and contractor.Weeks for by as they ended up having Covid.Giovanni comes back out to take measurements for the small new piece replacement.( as they never made a template the first time around )I bring up my concerns of the cutting marks and unpolished look of edges and scratches.He uses a Black Magic Marker for some of the small scratches and says the next time he will work on the edges. He worked on a small hole that was next to a seam ( that looked like it got broken off ) and said once the tile is up you won't see the gap between the granite and wall. But why was it cut short - crooked on this one piece the other pieces are straight and somewhat tight? Again shoulder shrugged and said they will make right. And in all this time I had the counter tops covered over the sink and everywhere else as I feel like the work is still in process and don't want to be blamed that I did something wrong to the counter tops. So a new slab was purchased and I was told it cost them $3000 for it Well maybe you should have purchased two the first time around and the guys would've felt more comfortable cutting slabs and wouldn't have made mistakes. So Giovanni and Dru come out after work to add the small section of countertop unprepared doesn't even bring sealant to glue top down. They do however brings other stuff to work on edges and scratches I point out scratches on new piece and he begins to color it in with marker ‍‍‍ Well just stop and don't do that to the large scratches. They seems to be in a rush to leave and collect rest of money. So they leave the "black stuff " for me to deal with the edges myself. I asked well remember you said a discount for me having to purchase tile Dru agrees and says how about half so I only received a $500 discount! I really think it should've been more as I didn't make all the mistakes and sometimes a business has to take a loss. This job has been in the works for over month now and I now noticed three cracks around the sink one where the faucet goes ( cold water was poured ) and the around the sink edge / corners I send a message and it take four hours to get a response of "it's a natural stone and cracks are common" I had to write a short review

They have a Great showroom and the designers were super helpful I'll definitely be back in the…read morefuture to remodel.

We are thrilled with the superb work of Kitchen and Bath World from beginning to end. We renovated…read moretwo bathrooms in quite different styles. The first is simple and contemporary, the second involved an intricate pattern of colorful tiles forming wall-size images. Sara worked with us on the design, asking many questions to understand our aesthetic aims and practical needs, and offering a variety of options for us to choose among to achieve our goals. She also provided a variety of very effective ideas and solutions, considering the physical constraints of the (relatively small) spaces, to ensure the best use of spaces and to create a very open feel in both bathrooms, all in a cost-effective manner. The actual construction was done in an extremely professional manner by workers who were not only highly-skilled but also friendly, considerate of our needs, and responsive to our questions and concerns as the projects progressed. Particularly impressive, amazing really, was the tile work performed by Cliff. The colorful bathroom involved laying more than 1,000 tiles, and cutting more than 100 tiles to create the intricate design. It also involved the fitting of the many tiles to very close tolerance specifications. Cliff was both masterful and highly conscientious in completing this tile work. The result is stunning. In addition, along the way in both bathrooms, specific questions arose about alternative approaches to implementing features of the design. Cliff identified and raised these questions for us to think about, and he offered aesthetically pleasing solutions. In short, Cliff's work was thoughtful, technically masterful, and informed by his strong sense of aesthetic beauty. We are most impressed by Kitchen and Bath World for their general approach, their implementation, and the final product in renovating both bathrooms. Kitchen and Bath World has our highest recommendation.

This place has a ton of natural stone to choose from! Now keep in mind that this is a supplier. You…read morecan't just walk in here off the street. I would recommend making an appointment after speaking to a vendor about availability and pricing if you are in the market for natural stone.

Kerri was exceptionally knowledgeable, helpful and patient!…read moreShe worked with me to achieve the vision I was looking for with my project! Kerri was quick to respond to all my questions and was always available! I would highly recommend working with Kerri, she will Make your experience pleasurable and fun

Want to extend the hardwood floor across the livingroom -- get rid of old carpet and extend the…read morenice hardwood. The staff was great, they found my hardwood floor color and after 3 years it only went up $.20 per foot! They also offer installation. Their work is meticulous and customer service is very personalized...they get back to me very quickly. Look forward to finishing this project!

Shopping was easy. They are knowledgeable about their carpets with lots to choose from. We went to…read more4 different carpet places. They were one up from the lowest price place, but they knew their stuff and I got the carpet delivered and installed within 2 weeks. Other places told me 6 weeks just for the order! Installer Justin and son Nathan did an amazing job.

Dave and his team did an outstanding job. We called for an estimate. He came a few days later and…read morewas thousands below another estimates we received. He scheduled the work to be done quickly and both gentlemen showed up on schedule and were very polite, thorough, and did a great job. We will be using Towne again in the near future for additional work. Highly recommend them.

Thanks to the team at Towne Decorators. Professional and responsive when there was a delivery…read morehiccup. The team as usual went above and beyond to correct the situation and ensure my floors were installed for the holidays. Highly recommend Towne for all of your flooring needs.

My countertop looks amazing!!! I purchased Santorini Quartz. From start to finish they did an…read moreamazing job. From my order at the office, the scheduling, the very nice guy who came to measure, from the guys that installed all went very smoothly. The attention to detail on what they had cut was perfect! Also, installation of the undermount countertop sink was also perfect! This isn't my first time purchasing stone for kitchen countertops and I can tell you they have the best prices and great to work with! Christine Rotterdam, NY

We ordered countertops. What arrived was nothing like the showroom display. They took it back…read more Sent a second and it was still wrong. If they cannot supply what is in their showroom then they should remove the item from their display.

Jeremiah recommended SuperClean to service our kitchen floor. They were fantastic! And Jeremiah…read morewas friendly and genuinely concerned.

Placed an order, one month after they received the payment still no carpet. Definitely not…read moretrustworthy.