I practically live here haha! I bring my clients here all the time to select tile for their…read moreprojects. Most people know me by sight and name and I have my own wonderful dedicated sales person who takes such good care of me! Teressa is fun, kind, friendly, helpful, efficient and knowledgeable! I especially LOVE all the choices that they have in their huge store! Their selections change regularly as they bring in new materials and eye candy for me to use on projects. Also this should be noted, they have tile made from all over the world, many of the vendors are from Europe. Most other places locally only carry materials from China, which as you may imagine are just not on the same quality level. If I had one criticism it would be this, they hard working ladies are assigned to professional accounts like mine. They are not as successful helping individual people walking in off the street who have no idea what is happening. Plus with the thousands of choices and millions of combinations available in here, it can feel very daunting and overwhelming for people. If any of this sounds familiar to you then let me know and I would be happy to take you through the entire process. No matter what scale Project your thinking about planning, it is NEVER as simple as "oh I just have to go pick out some tile".

Best tile is the BEST! Top notch all around..customer service, showrooms, experience and last but…read morenot least they CARE about you!!! Olga was amazing to work with. Her experience and innovation was spot on for creating my dream kitchen. She takes the time to get to know you and is so patient. She works with you to ensure you get what you want. Eveything from start to finish went so smoothly and I just love my new kitchen. Thank you Best Tile for making this experience so enjoyable, I am thrilled with the end result!!! Barb

Staff (Jahee) was very patient and knowledgeable when I had questions about a smaller closet…read moreproject and was worried this was only for contractors. Budget friendly and lots of options. Thanks!

More than you can imagine!! Trying to have my bathroom remodeled and they have FREE design…read moreservices, which really helped narrow down what I was looking for. Price wise I've never seen natural marble any lower than this, but they also have budget friendly porcelain that has a marble look. If you need a few days between purchasing and when your project starts, they can hold it for you!!! One thing they had which I've never seen anywhere else, were these stairs nose caps in various vinyl colors. Seems like I'll be coming back for future projects as well

I purchased a granite countertop from Solid Surface Craftsman (Paul Perry Kitchens) and it was a…read moregiant mistake. The first time they installed it (2+ months late with no apology) the installer crew was late and the whole thing was crooked. They reluctantly sent out a 2nd installer crew (that was late, again) to fix it and when that installer crew didnt fix it right they sent out a third installer crew (that was late, again) and Ed, their lead installer, to fix it, who was probably one of the rudest people I have ever met, and they fixed the "field joint" but then there was a one inch gap between the countertop and walls on both ends. When I said something to Ed, he said it was because they had chipped away at so much material fixing their mistakes and basicly blamed me for having them come out and fix their mistakes so many times. If they were real profesionals they would have installed it right the first time. The owner of the company, Alan Boulant, told me to deal with it or buy new material. Terrible business ethics, dont buy a countertop from Solid Surface Craftsman.

We used PPK for a full kitchen remodel last year and they were fantastic! The designer produced…read morethe perfect design for us and the ordering process was very good. The quality of the products they sell are top notch and the service is always good. Paul returned every phone call immediately and tracked our order and provided constant updates. He spent quite a bit of time with us and never rushed us into a purchase. I would HIGHLY recommend Paul from Paul Perry Kitchens!

I shop this Home Depot in Albany since it is the closest to my place downtown, but also because it…read moreis hardly ever busy. So, you can get all the help you need like you are the Prince of Thailand. I needed a tape measure to take care of some construction work. Was in and out in 10 minutes $6 later. Love it.

I definitely associate Home Depot with competitive pricing, so I give them that. Their selection of…read moregardening and home improvement supplies also are as robust as other similar stores, and this location is no different. Parking is aplenty. We'd go back.

My family has used them for decades and generations on both sides. They stopped selling appliances…read morelong ago because they couldn't compete, but they always told you when it wasn't worth fixing something. I don't know what happened with the other reviewer, maybe things have changed, it has been a few years since I've had to call them, I'm not even sure if they are still in business. I came here to look up his number and saw the one review was bad, so I needed to put my experience in.

Refused to do work my dishwasher because "he didn't want to take the time to pull the initial out…read morefrom under the counter." There are far better options out there who will do their job and be a valuable asset to their trade.

Not friendly. Treated my 90 year old mother like she was incompetent, when we went in to purchase…read morean appliance. We purchased appliance elsewhere.

I purchased a dishwasher and dealt with Tim. He was awesome to deal with and made the purchase…read moreeasy. GREEN'S was cheaper than everyone else I checked with. I will go back to them and highly recommend them.

Over a year later under new ownership and I am still coming back. Their prices might have seemed…read morehigher than the old Ace prices, but everywhere you look in this world things cost more and their prices are in line with the big box stores. Sometimes even lower. That really doesn't matter though, because the helpful service I receive here more than makes up for a few extra pennies. The staff are super friendly and have helped me with lots of projects along the way. I needed a weird part that wasn't available anywhere else and they found it for me in their storeroom and gifted it to me. I needed a certain type of paint on a holiday-eve and they spent the extra time going through their stash to find a suitable product. When the entire northeast region is out of salt and they have a shipment coming in, they were willing to make arrangements so that some was waiting for me when I showed up that evening. And when I need advice (and honestly, it seems to be always) they are a lot more reliable and useful than trying to randomly search Youtube. It is the smaller hardware stores that provide what most do it yourselfers (read: amateurs) really need: attention. Because of that, I will keep coming back to here.

This is no longer Shaker Hardware! There is apparently new ownership, and the name is changed to…read moreChance's Hardware. I normally would not be in a hurry to write about a hardware store that is not near my house. How often would I likely be to visit it again? But this store caught my attention when I saw an ad for them on TV. They claimed that they have items not found in other stores. They also emphasized that they offer friendly and readily available service. Today, in search of a particular style cabinet knob, after nothing met my wife's satisfaction in Lowe's, Home Depot, and several other stores, we tried Chance's on our way through Latham. The first thing we noticed was a friendly greeting from an employee helping another customer in the parking lot. Walking through the store we saw everything very well organized and nicely displayed in a clean environment. Once we found what we were in search of, we met that same welcoming employee (owner?) from the parking lot on our way to the register. He was truly friendly and made the shopping experience a pleasure. The item we purchased could have been ordered for less from Lowe's, but it was not available today and we've never received such a sincere welcome in any big-box store. There is definitely truth in advertising from Chance's Hardware store.

This is my second review of this Sherwin-Williams location…read more This is the second time that I have rated them 5 stars - because they are, in my opinion, most certainly worthy of that rating. Today I had a need for a very small amount of paint. All I had was a now discontinued model number of the paint I needed. I expected that it might be difficult to make a match. Not so at all! Joseph was able to find an exact match in the Sherwin Williams computer system. I had told Joseph I only needed a small amount for some touch up work. Did Joseph try to up sell me to a gallon? No! He asked if a quart would be sufficient for my needs and - it was. I liked that, although Joseph could have made more money on the sale by just assuming I would purchase a gallon, he didn't do that. He LISTENED to and heard my need and responded appropriately. So, Joseph was a major asset to his company in terms of putting a customer's needs above a (legitimate) desire to make a bigger sale. Sherwin Williams offers superior product and, in Joseph, has a superstar representative.

My wife and I are about 80% of the way through the process of having an addition put on our house…read more Our builder told us that we could save $2500 by doing the painting ourselves. Hello, Sherwin-Williams. The location closest to us is pretty convenient -- right in the middle of 20 Mall on Western. As timing would have it, they were having a 30% off sale on all paints. We selected a few colors, grabbed some primer, some rollers, and brushes. Adam, the employee who was there each of the four times I went back that week (either for another can of paint or for additional supplies), was very helpful. We told him what we were doing, and he told us what kinds of paints would work best. I got very familiar with the little container full of Starbursts on the counter. There were only yellows left by the end of the week. In the past, I've gotten paint at Home Depot or Lowes, but going to a dedicated, paint-only store is nice. The price was right (especially with that sweet 30% off sale). I'm not saying that I enjoy painting. In fact, this may have been one of the most miserable two-week stretches of my entire life. But S-W made it a little more bearable.