Was in here twice. Made no purchase both times. Stuff on the shelves is either out of stock, empty,…read moreold, crusty or the wrong items. Bridgeford is the real Delaware talk-shop type. Counter help routinely wanders off.. for who knows what reason. I know this place tries hard and means well, but it is just a forsaken shop. Prices are a few dollars more than elsewhere and I never feel appreciated for 'supporting a small biz'. Maybe I will try it a third time. Review: 3

Right downtown and very convenient, not the hugest selection but they do usually have one or two of…read morethe thing you need or at least something to get you by without spending hours driving to and negotiating the big box stores who typically are out of stock on half the stuff I have looked for there over the years. Excellent place for replacement window panes also

Very helpful staff, they know their stuff and had most of the items that i was looking for. The CR…read moreshowed me the location for the items i needed, something the big showrooms lack.

I met Gary the owner back in 1977. Great guy, great store, great service, great inventoryread more

I stopped by around 5PM on a Saturday afternoon and was the only customer in the store. I needed…read moresome wire ring terminals for an electrical project I was working on. There were two employees in the store including one that I walked past while he was doing something at the front door. No "Hello" or "Can we help you find something." I wandered down the central aisle looking both ways at every side aisle until I found what I wanted. I took it to the counter and both guys were counting money. Again, no "hello" or "did you find what you were looking for." I don't think they actually said anything to me the whole time. Small hardware stores need excellent customer service to compete with big box stores and the internet. This one experience was disappointing.

Throughout my life I have loved going to independent hardware stores. I enjoy the atmosphere; I…read moreenjoy browsing the aisles, and invariably I find things I didn't originally come for and am inspired to complete or start new projects. And, the employees are typically very friendly, very helpful, and very patient. Well, there is an exception to every rule and I found it at Phillips Hardware. I'd just moved to Delmar and had previously only gone to Lowes frequently as it is more convenient to my house. But, I went to Phillips wanting (and hoping for) good customer service and the ability to ask questions. I didn't get it. I needed some chain cut and some eye hooks for a ceiling rack I was hanging in my kitchen. The woman at the front counter was quite pleasant and called someone to help me -- perhaps the owner. A sullen uncommunicative man appeared and directed me to follow him. He seemed severely irritated to have to serve me and I was as polite as possible, treating him as if he was the customer. After cutting the chain, refusing to make eye contact he thrust the pieces at me. I asked where I might find eye hooks and, acting inconvenienced, he pointed to where they were; when I saw a small selection I asked if there might be others elsewhere and he snapped that that what was there was all that there were to be had. Clearly he doesn't like either serving customers or being asked questions. I immediately decided then I would refrain from further purchases at Phillips and after cashing out drove around Delmar to Glenmont to go to Lowes. There I actually did find very helpful sales personnel, and walked out with many purchases. What a severe disappointment Phillips proved to be; I actually prefer supporting independent businesses and will pay more for items in order to do so. I won't, however, put up with rudeness and bad customer service, which is why I will never return to Phillips. Btw, I found a wide array of eye hooks in Lowes, and they were among my purchases. I should have simply started there.

Amazing local hardware store, I know the personnel well -…read moreCorey, Kate, Dottie, Jean - all super friendly and knowledgeable. Don't waste gas driving to the "big box stores", just stop in here.

My go-to place when I need something specific and I am not sure how to do it or when I need small…read moreengine service. Home Depot is fine when I need building materials but these guys always help me out when I need to figure out how to do a repair or when I am doing something for the 1st time. Btw Corey is a wizard with small engine repair brought my pressure washer back to life. I like spending my money on small business when I can too

Maria provided excellent customer service and follow through when I contacted them about a…read morediscontinued Kohler faucet!

From the owner: Visit Our Showrooms For Your Bathroom & Kitchen Remodeling Projects…read more Capitol District Supply Company provides a complete selection of plumbing, heating, kitchen, and bath products for builders, contractors, and their clients. Since our founding in 1945, Capitol has remained a family-owned and operated company, dedicated to serving our regional customers with a vast array of products and expertise. Our three New Visions by Capitol showrooms in Albany, Saratoga Springs, and Schenectady provide kitchen and bath solutions, as well as plumbing and heating supplies, to the entire region. Many members of our staff have been with us for well over a decade, demonstrating their commitment to serving our customers and helping Capitol to grow. At Capitol District Supply Company, we offer superior service, technical knowledge, and diversified products to the trade and their customers. Our father and mother built the business on these core values, which have guided us since they started the company in 1945. At Capitol, we are committed to your success.

I shop this Home Depot in Albany since it is the closest to my place downtown, but also because it…read moreis hardly ever busy. So, you can get all the help you need like you are the Prince of Thailand. I needed a tape measure to take care of some construction work. Was in and out in 10 minutes $6 later. Love it.

I definitely associate Home Depot with competitive pricing, so I give them that. Their selection of…read moregardening and home improvement supplies also are as robust as other similar stores, and this location is no different. Parking is aplenty. We'd go back.

I've had two occasions where I went to this location. The first time I was looking for a part the…read moreperson who was helping me had no idea what was and pretty much walked away from me. Recently, I went there to drop off Old paint because they our part of the recycled program. I walked in the door the woman looked at the cans (didnt open them) and said, nope, we don't take that and walked away.

Response to business manager about my earlier 1 star review…read more 1 My wife called store and they stated we could return the item and then we were not allowed to return it. 2 We went to a different store and they accepted our item, so the Colonie store was lying they could not take it. 3 I called the Wynantskill store who stated we could return it there. The first sales associate said we could not return it, so we had to take it an extra step to return the item. So in summary, you actually deserve no stars.

A Hardware Store on Steroids!…read more Our first visit to Hatchet Hardware of Troy was for some plumbing parts. When we first walked in, my thoughts were, 'they're not going to have plumbing parts...' I was totally wrong. This hardware store has it all - everything you expect in a local hardware store and then some. The entry to the store is filled with unique items for your home, trinkets, and gifts. It's a visual delight. Then you get into the heart of the store and there you'll find housewares and small appliances, landscape supplies, light bulbs...the list goes on. They even offer refills of cleaning supplies for environmentally conscious shoppers. Don't forget about upstairs which houses the plumbing supplies amongst other things. What's even better is the staff is friendly and helpful. If you haven't been yet, check it out!

I understand that there are hours for businesses, but if you're saying that you are open to a…read morecertain time they should stay open. I drove 28 minutes for something I needed at the store. And they closed four minutes early. I then went to Home Depot and spent $600. They lost out.

Excellent customer service. Great value for your dollar. I had no idea they'd be as big a store as…read morethis one is in Schenectady NY. The selection is extremely good as well! All in all a pleasant shopping experience. Very polite employees. It was noticeable. Very nice store!

Harbor Freight- The place to go when you need a cheap ass…read moretool. Personally I avoid most of their Chinese crap unless it's something I am not going to use very often and it's too expensive to justify something made with integrity. Don't mistake these for long lasting tools, they will let you down eventually. The store has an awkward and busy parking lot. It's cramped inside and people can be gruff depending on the day. That being said there are some items I go specifically to HF for- Automotive Jacks- Nice and reasonable, my first one just needed a rebuild after nearly 8 years of pretty regular/hard use. Bungees and Tarps- Cheap as hell. Airtools- Again, ones I won't use too often. See also- http://hfreviews.com/reviews.php http://harborfreightreviews.com/index.html

I have been coming here off and on ever since I moved to Albany in 2004. After living in Menands…read morefor a couple of years, I moved to Clifton Park and forgot about this place until I moved back last summer. Some things haven't changed... their staff is still extremely friendly and knowledgeable, their prices are about the same as the big box stores, their selection is much less than big box stores (but usually that just means they carry only quality name-brand items and don't have cheaper junk stuff), and the hours are more in line with a mom and pop store. I needed some items and decided that I would try and get here on the way home from work before they closed at 6PM. I made it in time, they helped me select exactly what I needed, and I left happy. If you need 20+ items for a big construction project, lots of lumber, or various types of custom colored paint this might not be the right store. But, if you know you are up against a project you aren't familiar with and want to talk it over with someone before buying the right stuff this is a great place to come.

Don't waste your time going here if your looking for Lawn Mower repair via an authorized dealer…read more Bob is a miserable person who clearly doesn't like women. He made it clear he doesn't want to do the repair work that he's supposed to do when it's under warranty. The next day after dropping off the mower he called and stated there was no oil in the engine and I probably seized the engine. That is not true the mower was brand new and used only last year. The mower was stored in the basement and the gas emptied out. When I took out this year it wouldn't start. So how did the engine seize. STEER CLEAR OF THIS SEXIST MISERABLE PERSON.