We had come here on a Sunday afternoon at around 12:00 pm. We had settled on the margarita pizza…read more(without spinach), the falafel wrap, and the kabab wrap (without onions). When we had first walked-in, we were surprised to see how small the restaurant was. However, we then noticed that most of the guests were doing take-out as opposed to dine-in. We were able to find a table for four, which was perfect for us. When we walked-up to the front counter to place our order, we were greeted by a kind hostess, whom took our orders without any issue. We then sat down, and watched as our orders were being prepared. We had to wait about fifteen minutes for all of our meals to be ready. We were surprised to see that the margarita pizza had olives on it, despite not seeing it on the menu. However, we just scooped them off since my children didn't want to eat the olives. For the falafel and kabab wraps, we were surprised to see how large they were, and for only $10.00! The kabab wrap (which I had asked for without onions), had two large pieces of kabab, which filled the wrap, along with the sumac and tomatoes. I enjoyed how tasty the wrap tasted, along with how filling it was. My mother also commented on how delicious the falafel tasted. Considering the prices that we had paid, we certainly go our money's worth! The service was also excellent, as we were brought our wraps directly to our table, while the pizza was placed on the table near to our table. Everyone was kind and considerate, making our stay a pleasant one. There were so many menu items to choose from, it was hard to narrow it down. Will definitely be back to try other items the next time around!

Been quite a few times and tried a selection of their manakeesh; cheese, zaatar, falafel, labneh,…read morespinach, supreme and chicken zinger. I like the 4 in 1 which allows you to sample different toppings at once. It's become my most preferred. The bread is doughy but depending on the option(s) picked, it may fall apart. Service is good. They pump out orders rapidly even when busy. Rarely do they miss ingredients, but rectify those errors. I've dined in more than take out. For a small establishment, it seems to be doing well. Draws in crowds at times. Food is prepped in front of you. Area is clean. Toppings are generous, as are the staff. The washroom is also clean and adjacent to the checkout counter.

Ended up here for lunch after being out in the area to visit family with my husband…read more I wasn't super starving so opted for the date salad and my hubby chose the beef wrap combo with fries. You order at the counter and then take a seat with a number so the server can drop off your food when it's ready. The branding here looks great and the food was also very tasty. The date salad with the salty feta-like cheese was so good. I also tried a bite of hubby's wrap and it was good. Would return again for a bite if in the area.

Very busy spot! Order at the counter and then seat yourself. Friendly staff. The date salad was…read moreso good!

The owner made me (quite possibly) the most savory and rich in flavor falafel I've ever had. The…read morefalafel batter is made fresh and fried in front of you. The garlic cream sauce was delicious along with the hummus they offer inside. The parsley and additional mint were toppings I've never been offered the option to try. Really a lovely enhancement to the dish! The price was fair and to top it off I was offered a complimentary coffee for trying their restaurant. I'm truly pleased and will be back to try more of their menu. Keep up the great quality and customer service!

This was the most mid shawerma I've ever eaten. I don't get the hype. Maybe I need to try their on…read morethe rocks or their viral crispy shawerma.

My go to food location for 5-6 years. Service is great, the owner and staff know me well, friendly…read moreambiance. would recommend!

Worst experience ever! The "manager" rang up our order (one wrap and one mixed plate on the rocks)…read moreand the price for the mixed plate did not match the board. We asked him and he told us that the prices have changed. We asked if he could honor the price on the board as the wrap came up the same but the mixed plate was not even put in as a mixed plate, he had put it in as a chicken plate on the rocks and added the beef, so naturally there was an extra charge. He said that's just the way it is, and it's only a $2 difference. When we asked him for a feedback number, he told us we were being rude for asking about the price difference when it was so minimal and then claimed that there was no beef so we should just take the chicken or leave as he had other customers to attend to and didn't want to serve us anymore. Quite frankly I was scared about what he would do to our food at this point anyways. There were other customers in the line who were wondering what had happened and asked us, he told us not to talk to them. He told us we were free to contact their head office but wouldn't give us his name, or the owner's name or the complaint line. Just said, "you have a phone, go online and figure it out". Then told us that we were free to leave a review online on yelp. Completely unacceptable behaviour to treat customers so poorly and try to flip on us telling us we were the ones being rude for asking him to honour the item and price listed on their board. Will never go there again. Contacted their customer service via online form, no one has reached out and it's been 2 weeks now. Went to Osmosis and got much better treatment and food!

Why is the menu from 7 years ago?? Very misleading and…read moreshould be removed immediately.

The service here was awesome. I landed myself at night to this location, It was one of those days I…read morewas craving a shawarama late at night and I went to Lazzez but it has become a no zone was quick grab and go as the lineups are too long... So I left that place and came to this location. The owner was done and closing the location, but he said he can turn the grill on and gave me food. I was looking to buy just the meat and it was decent. The other things on the menu seemed pretty good as well.

Really enjoyed the experience here. The ambience was super welcoming and the service was very good…read moreand accommodating for children, which was a plus given we had a child with us. The food options are quite comprehensive. Et tried the chicken and meat kebabs, mansaf, fattoush, and appetizer plate. All the dishes were authentic and fresh. The portions were also on the larger side so keep that in mind when ordering. I would definitely be back!

I'm honestly sad to say that my last visit, about 10 days ago, was completely different from my…read morefirst two visits. I know this is a different location, but it has the same name and menu, so I expected a similar experience. Unfortunately, it was very disappointing. As someone with celiac disease, I asked if the Fattah could be made without bread. At first, I was told no. Then the owner came over and explained that the dish is normally made with bread. I told her I understood that, but because I have celiac disease, I was simply asking if it could be prepared without it. In the end, they did make it for me without the bread, which I appreciated. However, the interaction felt uncomfortable, and I felt like I was being lectured rather than helped. The biggest frustration was the tea. As Middle Eastern people, tea is an essential part of breakfast and is usually enjoyed throughout the meal. The owner is Syrian, so I was honestly surprised by the policy. The only way to get a kettle of tea was through a breakfast special, and it only provided about four cups. There were four of us at the table, so when we asked for more hot water or a refill, we were told no and that we would need to purchase individual cups of tea instead. It felt disappointing and not very hospitable, especially considering how important tea is in our culture and breakfast traditions. I also want to say that none of this was the waiter's fault. In fact, I felt bad for him because he seemed to be taking the heat from multiple customers who were frustrated with the policies. At one point, I even turned to another table and told them to go easy on him because he was clearly not the one making these decisions. What made me even more uncomfortable was seeing the owner correct him in front of customers. He was using his phone to check ingredients and see whether the falafel contained gluten so he could answer my question correctly. The owner asked him why he was on his phone, and when he explained what he was doing, she told him he should already know the answer without looking it up. I appreciate that he was trying to verify information for a customer with dietary restrictions, and I don't think staff should be criticized in front of customers for doing that. The food itself was average. Several dishes seemed to be lacking salt, and I wasn't the only customer who noticed issues. During our visit, I heard other customers expressing frustration about the service, the tea policy, and the overall attitude. I had such a positive experience at the other location that this visit was genuinely disappointing. While I appreciate that they ultimately accommodated my dietary needs, the service and overall atmosphere were not what I expected, and unfortunately, I wouldn't return to this location.