Great group of dentists committed to patient care! Always a good experience here and they encouraged me to bring my toddler for her first appointment with me. She sat on my lap the entire time during my cleaning and the hygienist was amazing with her. They've expanded into two offices in the same building and even have a relaxation room if you get there early which I did. What a treat with a massage chair, headphones, electric fireplace, diffuser, lamp and blankets. My cleanings have always been amazing and their customer service is always so sweet! read more

Albemarle Dental Associates - Relaxation room - General Dentistry Near Me - Charlottesville, Virginia

I've always been phobic about going to the dentist. Dr Hodges and his excellent staff make it easy to do, and the office is always very responsive to an emergency. read more

Hands down best dental practice I have ever been too. The service is impeccable. They are very caring and take their time. I get the worst anxiety when I go to the dentist. The staff here are very sensitive to everyone's needs. Im very happy I found it. I been to other dentists that make you feel Bad about neglecting dental care due to fear.....Not here, feel safe here read more

This office is almost bizarrely customer service oriented. They are extremely pleasant on the phone and in person, always on time, and always willing to offer some ancillary services (for free) that make the experience comfortable. They clearly make an effort around this behavior, and it shows during every single interaction. The office itself is on the older side, but it doesn't stop them from offering all the services you could need and being up to date on the latest practices. When I first came to the practice, it was just Dr. Hodges. He is older and just absolutely unflappable, which I really appreciate. I've had some other experiences with younger dentists at newer practices, and they have seemed a lot more interventional than I'm interested in. Dr. Hodges puts everyone at ease and is honest about if something really needs to be addressed. On my most recent visit, I had Dr. Spillers, and he actually did the entire cleaning and exam by himself. I was really impressed by this, and he offered me some interesting dental wisdom that I haven't heard from anyone else in my last 30 years of dental care. I would wholeheartedly recommend this office. They really do a very nice job from beginning to end. read more

If this review were just about the office and the dental hygienists, this would be a five star review. I've been once before and both times the customer service from both the office and hygienists was amazing. The first time I went, I had a great visit. However, today I went and it came up that part of my permanent retainer had popped out about 12 years ago. I mentioned that I would be interested in replacing it. When Dr. Hodges came in, she brought this up to him. Instead of starting a conversation with me about the options or allowing me to evaluate if paying $300 out of pocket would be worth it given it had been out so long, he made several short comments about it and left the room. He might have been having a busy day, but I felt incredibly shut down in my ability to have a conversation about it with him and that I had to advocate for myself in even asking about the retainer. I was then sent to the front desk to make an appointment for the new retainer for the following day. After leaving the office I was incredibly dissatisfied with the inability to discuss options and explore with Dr. Hodges if this was even a good use of my money. I'm a graduate student and $300 is a large part of my paycheck. I called the front desk and explained that I wanted to have a conversation with the dentist before putting the permanent retainer in my mouth to make sure I'm making a smart choice. I expressed that I felt like my comments and questions were shut down by Dr. Hodges. She expressed that she would communicate this to Dr. Hodges and he would call me later that day so that I could have the conversation I wanted to originally have in his office. He called me this afternoon and instead of starting out with an apology (which he never offered), he opened with "Stephanie said I offended you." Again, the whole conversation felt like I was having to convince this man that my questions were worthy, to the point that I was literally saying "thank you, this is why I needed to have this conversation before making a decision" when he offered important knowledge on the phone. After pushing through the conversation to get my questions answered, I told him that I would be changing my service, explaining that an apology and an interest in my concerns would have gone a long way. I totally understand having a busy day and accidentally not giving a patient the time they desire. However, if you are informed that you upset them by doing this, the only acceptable response is "I heard you wanted some more time to discuss your upcoming service. I'm happy to talk to you about it, and I apologize for not being more available during your appointment. It was a really busy day." In no world should a client feel even more talked down to and invalidated after they've expressed concerns of that happening in the first place. read more

I had an amazing experience at this office. I hardly ever went to the dentist as a child (my parents saw nothing wrong with my teeth so I never went) so imagine my horror when now, at 23, I had an extreme pain in my mouth and no where to turn to. I am extremely happy I chose Albermarle Dental Associates. The staff was so welcoming and pleasant from the moment I walked in. Dr. Hodges was so kind from the moment I met him. I am truly thankful for his expertise, professional, humor, and kindness. I don't think I could have had a better experience anywhere else. read more

My first dentist appointment after COVID and after moving to C'ville. I was horrified by the condition of the office. It was dirty and old. I was so freaked out the the whole time. This is not what a dentist office should look like. The chairs were worn and had years of debris under the faded plastic. The floors were dirty and the equipment not up to date. What does this say about the cleanliness of the dental tools they are using? I highly do not recommend this dentist. read more

I've only been here once so far, but let me tell you, this is the best dental experience I've ever had. My husband and I walked up to the office to find our names on a cute sign hanging outside, welcoming us as new patients. We then were welcomed by the front desk and dental hygienist, and toured around the small but personal-feeling space. The waiting room is decorated so adorably, it feels clean and peaceful, there are snacks and a beverage bar with water, vitamin water, and coffee available, and they even have free parafin wax service if you want it! The appointment was quick- no nonsense, and I got great advice on how to treat some sensitivity in my gums. My husband had a great experience as well, and we left with a welcome gift, a cookie, and new toothbrushes/ toothpaste. Dr. Hodges and his staff are all extremely friendly- this was some serious hospitality for a dental office, and we will be happy to go back when we need another cleaning! read more

Dr. Hodges saved my teeth. His office is kinda old and run down, but he has a lot of skill, as do his dental techs. The office staff is very pleasant and patient. Dr. Hodges is gruff, professional, and has a lot of knowledge. He reminds me of John Wayne, who has a statue of in his waiting room. Except Dr Hodges wears Hawaiian shirts. Seriously, he did extensive work on my teeth and gums and did an excellent job. He seems to really care if you have pain or not. He also cares if you take good care of your teeth or not. read more

STAY AWAY He finds lots to "fix" but they don't last and have all needed to be redone or required further care. read more

Best dentists office I've ever been to. They were able to schedule my appointments around weird schedules and never kept me waiting in the waiting room. Everyone at this practice is extremely helpful and polite. They offer so many services to make patients feel cared for and comfortable. The hygienists don't make you feel bad about your teeth and are kind and sweet, immediately put you at ease. I chipped my tooth badly and Dr. Spillers fixed it PERFECTLY. People are shocked to know it's a veneer and always express how impressed they are with the color matching. They also made me new retainers (complete set for $140) and shipped them to me two days later. I cannot recommend this practice enough! For new patients, they give you a little goody bag! They also have a referral program where you get a Starbucks/Chick fil a gift card if you refer someone. They also took abundant precautions during Covid and I felt extremely safe there. read more

I just moved back here three years ago. This last visit to Albemarle Dental Associates ( MN at 2020) was surreal because he specifically said that taking good care of my teeth is working. They look great! Which they do! And they have strong anti-Covid procedures in place. I felt very safe. read more

Dr. Hodges mistreated my other half resulting in us having to go to another dentist and a specialist causing a lot of pain and a lot more money (more that $4000 above the over $1100 he charged). He did not treat any of the underlying problems only the external ones at high prices that promoted further deterioration, according to our new dentist. He also harangues patient for their poor dental health, even if they were poor in their youth which causes dental complications later in life. Exacerbating things, his staff only cares about getting paid and embarrasses clients who can't pay. Dr. Hodges, why won't you be charitable and help those that just need time to pay you. read more

First time in and had to wait 10 extra minutes while the hygienist chatted with a exiting patient in the waiting room, non dental related. After showing me around the office I was finally taken to the exam room. The hygienist proceeded to take xrays causing extreme pain and constant gagging in my small mouth. I was told there were no smaller appliances to use.Then the doctor came in for the exam and cleaning. I have a small jaw and he was extremely rough. I felt manhandled. Neither were concerned at my pain and distress. I still have jaw pain and it's been months. I had NO cavities but was told my fillings were not up to his standards and should be replaced . During my waiting room time I noticed everyone got a treatment plan. How they make extra $$ I guess. I wont return or recommend. read more

I live out of state now but I still go back to this dentist. They are absolutely amazing, thorough, and kind. I've only ever had normal 6 month cleanings but they are sooooooo good. read more

This is a wonderful dental practice. They not only treat you like a VIP, they have the skills to back up the fancy treatment. They've been nothing but kind, helpful, and professional with me and my family. I brought my mother to a recent appointment. They treated her like family. You can't put a price on being made to feel like a friend, and not just another customer/patient. read more

I was very impressed by the friendly staff and atmosphere of the office. Everyone is very helpful and courteous. It was my first visit and Dr. Hodges was able to diagnose the problem and resolve it right away. He is friendly and genuine, and I felt confident being under his care. As a military reservist, I am very grateful to have found such a great dentist office that accepts my insurance for me and my wife. read more

Where do I begin! Dr. Spillers and Cara are absolutely wonderful. After over 10 years of knowing I had to go to the dentist and finally desperately needing to I am so relieved I chose them. They provide the tender loving care I desperately needed to finally leap and get all my teeth completed all at once. They both made me feel so comfortable and in good hands. I also have to mention that you can tell they are all a tight unit there. They speak to each other with respect and have fun. Their good vibes rub off onto me and take all my nerves away. I can't emphasize enough how truly amazing and what a Blessing they have been in my life. A billion Thanks! And eternally grateful! read more

I love the customer service and their attention to detail. They truly care and it shows. Thank you!!

My husband and I were so pleased with our visit here to get cleanings. The environment is calm and relaxing. The staff are professional and extremely kind. They find simple, but meaningful ways to make the experience as stress-free as possible--complimentary beverages and take-home treats! The doctor was a good listener and asked if I had any areas of my teeth I wanted to talk about. They hygienist was thorough and gentle (as gentle as one can be : ) and still get the job done! read more

This is an excellent and well-run dentist's office. My wife and I have been going about 3 years. A nice quiet location just off Old Ivy Rd by the train bridge. I never spend any time in the waiting room, presumably they have 2-3 hygienists and don't overschedule the dentist the way doctor's offices tend to do. Dr Hodges often does the cleaning himself. In 3 years they have never tried to upsell me (or my wife) on unnecessary services- my previous dentist had replaced a filling or two, and I suspected it was more so he could charge my insurance than me actually needing it. Dr Hodges just cleans my teeth, makes small talk, and tells me to floss more. Every cleaning appointment, I will forget to obtain authorization from my insurance company, and the office manager takes care of it for me. All the staff is pleasant and considerate. I recommend Dr Hodges & the crew. read more

Misleading COVID protocols in place here. I have delayed coming to the dentist for a few months due to the pandemic, and normally never miss an appointment. I tried out this practice on the recommendation of a friend who said she felt very safe here. I called before my appointment and the front desk staff reassured me that "all the precautions" were being taken. When I arrived, I noticed all staff in regular surgical masks. Surgical masks are fine when both people are wearing one, but when we know this virus is airborne and a dental patient is unable to wear a mask in order to be treated, an N95 mask is considered standard for "airborne precautions". I'm a registered nurse and this is standard for any other airborne disease, like tuberculosis for example. When I was taken back to my treatment room, I asked the dental assistant if they would be wearing N95 masks before I took my mask off and she replied "we CAN". So she put on one, but this is clearly not the norm at this practice unless you specifically request it...which is crazy, cause patients shouldn't have to have this awkward conversation with dental offices when the American Dental Association knows N95 masks and face shields should be worn to protect dental staff right now, which in turn protects dental patients. As I was checking out, I looked over at another treatment area and the patient had their mouth wide open with both the dentist (owner of the practice) and assistant wearing plain old surgical masks. The assistant also had a plastic face shield on, but again, this does not protect anyone against airborne viruses. The dentist literally turned his head to cough inches from the patient's face then went right back to work. I really hope everyone in this office lucks out and stays healthy cause if they aren't taking recommended precautions, luck is their only hope. The positives? The staff are very nice, and my dentist entered the treatment area wearing an N95 mask without me having to awkwardly request it. Just so disappointed that you have to specifically request what should be standard protocols here. read more

This dental office is awesome, hands down. I am not sure if there is a more personable, friendly dentist team anywhere else. Expect to feel like apart of a family if you go here. read more

This rating probably seems really harsh to many of the staff. If I could rate just the front staff and the teeth cleaning crew, I would go 10/10, A+ My experience overall for the majority of the visit was pleasant. The woman assisting me with signing up and providing necessary insurance info and billing was excellent! She is running a tight ship and does it with a smile and ease. The teeth cleaning performed by the professional young doctor was also spot on. Really great work. After the cleaning, I expressed occasional sensitivity pain in my back molar to Dr. Hodges, likely from previous work and an old filling. Hodges suggested we mow down the sides of 3 of my adjacent, working, fully functional molars, to alleviate the suspicion of a possible bite issue. Basically suggesting mountain top removal of a man's prize ivory. He used articulated paper to show me possible high spots in my bite. But didn't tell me before hand what it was for or why i was biting it. We both looked at the results (me using a mirror, and after and he explained to me what I was biting and why). He then asked me, on the spot, with my my head under his nose; whether he could take down half my teeth to alleviate high spots caused by me biting the paper. I was TRYING to bite the hell out of that mysterious paper, of course all my teeth are all showing as marked! Making my own assessment of the results, I politely said, "that sounds like a solid assessment but I'll pass" and left the office with my all of my teeth. Again, great front desk, incredible cleaning, but the doctors take on future work left me perturbed. read more

I had an afternoon appt. With dr. Hodges but was called a couple days prior asking if I'd exchange for a very early showing. Being a night worker I should've known better as with a few hours sleep I was groggy. A week earlier i had dropped off my very recent x rays. Upon arrival they take my picture then immediately take me for x rays. Distracted, I don't even think about it until much later. The final straw was after he pulled my tooth he offered to pull out another that was supposedly loose. Thankfully I ad enough sense to refuse that. Next visit I went to a different dr. Who said I needed none pulled. As he pulled my tooth he told me of all the other procedures he could use to help me. I will never recommend him. read more

This is the best dental experience I've ever had! I love this practice. It's kind, welcoming, and understanding of any of my questions. I would recommend to anybody. Thank you so much. I'm very happy I chose this dental practice. read more

Do not go to this office or you will regret it because I did. I came in to have my back teeth worked on and filled in and the doctor Hodges is a butcher. He said he could fix my 2 front teeth because they had chips in them and so I said okay. I had to pay 120 out of pocket that day and they billed the rest to my insurance. I am a veteran who served in the army. So him and Rebecca said they fixed it and days later it was chipped and broken worse than before. So I came back to have it fixed and I was not satisfied and they were like I looks okay and that's all. So again it broke from shoddy work. I called and they acted like they did not care at all. It's Christmas and my front teeth look horrible for pictures with my family. I am so upset, I have never had such horrible service in my life. This is how they treat patients. I would never recommend them to even my worse enemy. They are so ridiculous in their practices with customers. I am going to do everything I can to stop military vets from using their insurance here because they deserve better. When I spoke with Rebecca on the phone she hung the phone up on me and the doctor wouldn't even speak with me. They have their money so they don't care anymore. I'm absolutely disgusted and angry. Please don't make the same mistake I did by ignoring what other people had to say about this office. Word of mouth is the only way to hold these people accountable for their action. read more