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Albert Eye Care

3.4 (5 reviews)

Services - Albert Eye Care

Eye exams

Eye testing and diagnosis

Retinal imaging

Albert Eye Care Photos

Recommended Reviews - Albert Eye Care

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7 years ago

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5 years ago

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16 years ago

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11 years ago

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16 years ago

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Silver Creek Optical - Older frame on the right, same fame so why the drama.

Silver Creek Optical

3.3(4 reviews)
9.6 mi

I bought and paid for an upgrade of lens for my half rimless glasses in September. Since September,…read moremy lens has developed stress fractures from poor manufacturing. When I ordered replacements and went to have them put in a new frame, that is the same design as my original ones I was told that it can't be done because it voids the warranty; so I asked if there was a new warranty on the new lens incase they break in the same way, "no". I asked if I could have my lens uncut so I can have them put in somewhere else. I was told "No, that's not how we do it" I confirmed that I paid out of pocket for the lens so they belong to me but I'm not allowed to have them unless they are put back into the old frame. When I asked if it was policy in writing to do things this way and was told " We don't need to be taking things there" The Optician Marcey A. Denardo then got even more defensive when I pointed out that just because something has always been that way doesn't mean things can't be changed. I gave in a let the Option Marcey A. Denardo put the lens in the old frame only so I don't feel like I wasted my $200 because when I asked for a refund for the issue and she could keep the old lens I was told "no" again. If this was a chain store then I can see how changing a company policy would be out of the question, but this place is privately owned, so I don't understand the lack of customer satisfaction.

Great service they went was beyond what they needed to. To get my glasses fixed for me after…read moreanother eye Dr. Did my examination wrong and I couldn't wear them. Thank you very much Silver creek Optional. Needless to say my new eye Dr's.

Photos
Silver Creek Optical - The glasses I wanted my lens cut for that are exactly like my old ones except for color.

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The glasses I wanted my lens cut for that are exactly like my old ones except for color.

Albert Eye Care - optometrists - Updated May 2026

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