Optometrist very good Opthalmologist terrible,…read moretold me frames in 3-5 day 3weeks later they arrive Dog bit ear piece unrelated to damage of frames she inspected the frames and said she would order new frames then because dog bit other side of frame warranty won't cover it. Opthalmologist is oblivious to NYS Business Law/Uniform Commercial Code. Her vast Masters degree kept repeating warranty. She told me in front of staff I was passive aggressive as though Masters was in Psychology. She was VERY UNPROFESSIONAL, rude and lacked any knowledge of law. Consulted my Attorney, he said let it go the cost of council out weighs cost of glasses, $350. Whole experience DISGUSTING AS SHE IS

Horrible place, totally unprofessional staff especially the office manager! They ripped me off…read morebecause they couldn't perform their own job! Absolutely worst place for eye care do not go there!

I stopped to make an appointment at Community Eyecare Specialists this morning. There were a few…read moreglitches with the insurance and I was so impressed with the service I received. Molly and the rest of the staff worked professionally, persistently, and patiently to resolve the issue (not their issue). I highly recommend this friendly and competent practice.

Don't go to Community messed my son's eyes up and been going back and forth to Buffalo to try to…read morerepair what they did. Today my wife and I had free exams and they said all covered no copay ,go to leave and they say we both owe money when United Health even said it was free same with my son. I wouldn't take my dog to see them and will never go back.

Dr Colburn was very nice. The front office was professional and polite. The selection of eyewear…read morewas great but a little overpriced. Very well ran business and I will definitely be back. The wait time was reasonable and the office was very clean.

The pandemic has really revealed which medical professionals are concerned about their patients…read more Spectrum is not one of them. They cancelled my appointment last winter at a time when I could have gone with a mask (non-allergy season). They told me at the time that I could order more contacts if I needed them. I didn't order any because I still had a good supply. When my appointment came in the spring and masks were still required, I had to cancel my appointment and tried to order more contacts. They refused, and also refused to honor any of my online attempts to order more from other sources (all required a doctor's approval). I ended up wearing my remaining two pairs of contacts for months longer than I was supposed to until I could get past my allergy season. Needless to say, I eventually got in to see another doctor, but my eyes were in bad shape by then and are still recovering.

They were very good at dealing with United Health Care Medicare Insurance in obtaining…read morepost-cataract surgery eyeglasses. United Health Care gave us a real run around, but Southern Tier Optometry was there for us in obtaining insurance coverage for my wife's new glasses, even after a Denial of Payment on the part of the insurance company.

From the owner: Southern Tier Optometry specializes in Optometry. Dr. Kara Gibbs O.D. see’s patients as young as 6…read moremonths old. She provides thorough exams for all patients whether the exam be routine or on emergency basis. Southern Tier Optometry has a wide variety of designer frames, including sunglasses as well as safety glasses in stock. Dr. Gibbs also provides Developmental Testing exams and Vision Therapy in office.