Awful experience. Out $4000.00 for a Transmission that…read morelasted 21000kms. My mechanic replaced my transmission in my truck with Can-West in Oct 2020. My truck is hardly used and I don't pull a trailer or abuse this truck. On a family vacation in July 2023 my truck broke down. Over $1000.00 to get it towed back to Edmonton just to have my mechanic tell me the transmission was shot. 21000kms!!!!!!!!! And the transmission was shot????????? I realize the warranty is for 2 years or 40000kms but 21000kms is ridiculous. The mechanics I talked to agreed that a transmission should not only last 21000kms even after the 2 year warranty expires. Needless to say , i was not impressed. I called Can west to see what they could do to help me out. Well, they didn't seem to interested because ''' it's past the two year warranty''. They said they would pay for labour but I still had to pay for parts. $2600.00 later....Can West also stated that the problem was the parts in the transmission[which they replaced in 2020]. I called another transmission company and they quoted me $2600.00-$2800.00. So I'm not really sure what I saved???? Tow truck ,mechanic, new transmission, waste of time. VERY DISAPPOINTED. Bottom line : I'm out $4000.00 for a Transmission that lasted 21000kms. I would recommend you go elsewhere.

All I can say these guy know what they are doin an customer service is awesome, had took it to two…read moredifferent places before I went here an spent over $400, before I brought it to these guys. Walked in the door told them what it was doin they told me right away what was wrong with it... an I can't be any happier that I got a full rebuild an upgraded parts!!! AWESOME...

BEWARE CROOKS . Charge $6,000 for rebuild tranny and less that 8,000 km later it burns up. They…read moresaid WE DONT KNOW WHAT HAPPENED so they charged me again for a used tranny. BEWARE!!!

Josh lauzon and his team of experts are top shelf service and excellant quality service…read more Took my truck in for new transmission and not only was the price better than anywhere else but had it back on the road running like the day i bought 2 days ahead of schedule. Great work even better price. I highly recommend Low Cost to anyone for all your transmission needs. Great job guys. Oh and almost forgot when i broke down Josh was nice enough to stay late in order for me to get my truck towed to his shop. Thank you josh for all you did to help me get back on the road as quickly as possible.

5 star plus!! Chris and Wes went above and beyond to help me with my transmission. They…read moreexplained everything, the good, the bad, and the ugly. Being a single senior lady I was worried I would be taken advantage of, but the opposite happened. Not too many places take the time and show top notch customer service. I would highly recommend this place.

Great shop! They inspected my vehicle for free and showed me exactly what they found.read more

I brought my JDM transmission to Curtis to do the transmission rebuilt and I am so grateful I found…read morehim!! I spent months searching around Edmonton and almost got ripped off!! Curtis is so reliable and honest. I can't believe I almost spend triple the price for the same job, other people people are scammers. A real life saver, I am so grateful.

Curtis did my new clutch for my 2013 dodge dart 6 speed daul clutch and was cheaper then Canadian…read moretire and was faster then he quoted and it's been a month and the car works great so thanks again Curtis will be back to see you when I have car problems and to mention a good cheap tow from MGN TOWING he is the cheapest in the city so thank you too Michel meles

The business has changed ownership. Great website from former owner but it is a charade. I went…read morethere based on previous reviews and my experience with the new owner was disappointing. The property is absolutely packed with "curber" cars, Not a BBB business anymore, No CAA discount, no itemized bill. I am suspicious of the transmission fluid change, no communication of the work done. If this was my experience with a relatively minor job ($400!), I would not recommend them.

I brought my vehicle to Dot's for a transmission replacement early July 2024…read more They didn't start working on it until mid August. After I finally got it back I noticed it was leaking oil , which it had not done prior to being at Dot's. They said it had nothing to do with the transmission replacement and they would not fix the leak. I took it to my regular mechanic to check everything else out. They completely cleaned the engine and replaced everything that it could possibly be leaking from and it still leaks from the transmission. Dot's still will not acknowlege that the leak is from inside the transmission, that cost me $7000. They also had 3 different receptionist in the 6 weeks that I had to deal with them. I do not recommend Dot's.

Not sure why this place has this rating. I go here for all my auto repair work and find them…read morehonest and clear. Fair enough, check your bill but I have never had an issue :)

Scam artists! They must have a friend or family member who works at jiffy lube in Edmonton that…read morerecommends them. Don't listen. They try to sell you on a "transmission issue". I've asked friends about their reputation after going and apparently that's their rep. Went and got a second opinion from another mechanic shop in town who said there is absolutely nothing wrong with the transmission.

I had a great experience with St. Albert Transmission. I had them rebuild a Land Rover differential…read morefor me, they had to have special tools made to do the job properly and in the end it saved me over 4 grand after parts and labor (the dealer said they could only change the diff). Sean and Kelly were awesome to deal with. Kept me in the loop and even though it was looking like they were really busy, we're still able to get the diff back to me fairly quickly. I have 6 vehicles some as of as 1963, I wouldn't hesitate to let the guys at this shop handle my vehicles. I'll be back next time I have a driveline issue I'm sure. My wife's real happy to have her SUV back. See you next time.

They know what they're doing…read more Transmission fluid check, change and filter replacement in a 2010 F150 would cost me $800 at City Ford. At this place they did it all for less than a third of that. The ironic thing is that they bought the fluid and filter from city ford. For those of you who would say do it yourself, just know that many newer vehicles have no dip stick for the tranny. It's an all inclusive proprietary system. Mr Lube can't even change tranny fluid anymore. So when you decide to get it done give these guys a ring.

I had heard great things from a friend about this place so when my beloved Ford Escape decided to…read moredie RIGHT at the beginning a week of -30 weather I decided to take my vehicle here. Being a single woman I grew up on horror stories of mechanics taking advantage of women's lack of motor vehicle education - so for this reason I often have one of my Dads friends take my vehicle in for me. (Some of this information comes second hand through him). I could not be more impressed with the service and knowledge from Those Guys Garage. They diagnosed my problem and what was killing my battery (it wasn't anything we would have guessed) and had the problem fixed by the time the work day was over. I was easily expecting a $500+ invoice based on previous experience and quotes for most car repairs so I was absolutely shocked and over the moon when my total bill came to just around $350!! The guys were so friendly when we came to pick up my vehicle (oh and there was an adorable shop dog who greeted me at the door too!!) I will not hesitate to bring my vehicle back here for any and all repairs (I won't even be nervous to bring it in myself!) This place gets all my recommendations from now on!

Trustworthy & honest family run auto repair service that keeps you on the road with great service…read moreand good value. Shawn and his talented team take care of all my maintenance and servicing of my vehicles. Recommend them to anyone looking for quality work and exceptional service.

Deans auto including the owner and his son Mo is by far one of the best mechanics in edmonton.. I…read morehave put them to the test on my bmw m3 , my Mercedes..and German vehicles fit the past 12 years. I have knowledge of vehicles and put my trust in this shop to the fullest to get repairs done right. Others shops including huge services businesses in Edmonton have missed items to fix on my vehicles before . And quoted me 40 percent more than deans. Deans auto is far overall the best service and prices in Edmonton offering superior service and advice hands down. They repair it all and super fast .. They don't take days to repair like other shops do.

This place is terrible. i paid 1500 to have work done that didn't need to be done. My car had the…read moresame problem the day after it was "fixed".I went back and had to keep calling daily to see if it they fixed the issue that i had already paid for. After 4 days they said they dont know what the problem is, but for a extra 200 they could put some piece in my catalatic converter of for 500 change it. My issue was an engine problem it was shaking when i drove it. It had nothing to do with the catalytic converter. it wasnt getting compression. The mechanic didn't even speak english. I dont know if they even did the work i paid for. I took it to another mechanic who is Caucasian and he told me it wasn't getting compression as the valves weren't opening fully and there is build up of carbon in the engine. He didnt even charge me for a diagnostic. Which took him a few hours to complete. I will never go to Deans again. I paid hard earned money and still got screwed over.

I have been sending customers, and out sourcing repairs to Alberta drive line for 20 years , they…read morerepair European drive shafts other places don't even attempt to touch I have saved thousands of dollars over the years! A plus service!

On my aunt's recommendation, I brought in my 2002 Durango for a transmission repair. Now she…read moresupposedly has a "relationship" with them due to her company using them a lot. So at least I expected the decent service that I would hope for from anyone. What actually happened was this: I stopped by on a Tuesday to see about an estimate. I waited patiently with my baby for ten minutes while they finished up a phone call. I began telling the manager about my trouble and he took another call, then left me waiting with the baby for another 15 or so, with seemingly no concern and no apology, until he finally got off the phone and addressed us again. He said he wouldn't have time until Thursday, so I said I'd bring it in first thing. On Thursday morning I dropped it off an hour before they opened (I thought I'd have to come back but they were in, so I gave them the key at 7 instead of 8 a.m.). The manager took my number and said he'd call when they had an estimate. Instead they called my aunt (who is, incidentally, a terrible communicator) so I didn't learn that there even WAS an estimate until two days later (now the weekend). My aunt informed us that it would be $2000 and she verbally told them to go ahead with the repair. In my past experience for ANY work this expensive, the owner should be signing off on a detailed written estimate before any work goes ahead. As this is our second vehicle, I tried to be patient when I didn't hear about the repair. On the following Tuesday (yes, we were without the vehicle for 6 days!) near the end of the day when I hadn't heard anything, I finally phoned them myself, and once again, he had phoned my aunt to tell her that it was ready, and of course she hadn't told me. This is why I left MY phone number (you know, the owner of the vehicle!). The end price was $2600, quite far off from the original quote to my mind. The transmission itself was supposedly rebuilt, and it now seems... fine? Maybe? I am not a dab hand with mechanics, hence paying someone else to fix it. It's an old truck so I don't know that anything is supposed to run perfectly anymore. After I got it back, the front heat and defrost were no longer working (back heat is fine). I have no way to know if this is coincidental or if maybe something got bumped while they were in there. Bottom line: they didn't communicate directly, leaving the OWNER of the vehicle out of the loop, and they did not provide a written estimate. On top of that, they increased the price by more than 25% before it was done. All of that I can attribute to the fact that they may have been confused and thought that my aunt was taking care of it more than she was. But getting it back 6 days later (actually, 8 by the end, since we did not have that money just lying around and needed more time to get it together) was completely out of line. In addition, I was largely ignored even in our in-person interactions. All that for a truck that now works... fine? In the future, I'll give them a miss.