100% First class ! this shop was the ONY shop able to rebuild a stater for my 1954 Cadillac for 1/3rd the cost of ordering new from the U.S. looks and works like new. Thank you Paul. read more

Do not use these guys! My 85 yr old widowed mother took her '91 Honda Civic to Cooper Bros. in Edmonton for an exhaust repair. I had the car inspected at Midas earlier and we determined it needed to have the rusted exhaust system replaced from the tailpipe to the catalytic converter (mid car). My mother insisted Cooper Bros. do the work because they had previously done some minor work for her. I gave my mother (who is extremely sharp) explicit instructions to tell them to replace the damaged exhaust system - not just the muffler and tailpipe. After looking at it, Cooper Bros said they would fix it. They did not - they only replaced the muffler and tailpipe leaving the rusted middle section of pipe untouched! The manager, Jeff, later admitted they weren't equipped to replace that section of pipe. They charged my 85 yr old mother $628.95 for the muffler and tailpipe. I brought the car to Action Muffler yesterday to find out about replacing that remaining rusted section and they told me they would have charged about $350 for the muffler and tailpipe! Cooper Bros. overcharged her about $280!! While my 85 yr old mother was waiting for the initial exhaust work at Cooper Bros, manager Jeff convinced her to replace her timing belt. He did this while knowing the car had low kms (130k), she rarely drove it (about 100km/year), and would not be driving much longer. Note that Cooper Bros. had inspected her timing belt less than a year earlier and told her she didn't need one. Unknown to me, my frail mother booked an appointment and was charged another $1076.67 for this unnecessary labour-intensive job. They also left an important head cover nut off which I had to source and replace! Cooper Bros. took advantage of an 85 yr old elderly widow by telling her they could do an exhaust job they knew they couldn't do and then convincing her to replace the expensive timing belt. In total, she paid $1705.62 for repairs to a car that wasn't even worth that much! My mother gets about $20k a year in pensions, lives in a senior's home, and couldn't afford this. Jeff and Cooper Bros. saw an opportunity to take advantage of her and they did. They are dishonest and shameful! read more

Been using Cooper Brothers for years - I have fond memories of going there with my Dad when I was a kid. They've always done right by me. THAT BEING SAID, I took a vehicle I was looking to buy in to them in December to get an insurance inspection. A guy named T.J. STEWART passed it - no issues other than the windshield was slightly cracked on the passenger side. Fast forward 3 months and we're having an issue with the door - so I take it back in to have it fixed, and the new guy there, JEFF whatever (Robert retired in December 2020) told me that T.J. looked at it and was "washing his hands" of the issue as the entire frame was bent and they couldn't fix it. Basically it wasn't roadworthy AT ALL. I asked him what could be done and he said it was a complete write-off and shouldn't be driven. When I mentioned that they were the ones that INSPECTED IT IN THE FIRST PLACE he basically told me there was nothing he could do. When I pressed him to work out some kind of resolution with me, he basically told me to f*** myself. His excuse was "I asked T.J. about it and he didn't remember working on the vehicle" ...Even though I myself have T.J.'s signed inspection form in my hand with his signature and mechanic certificate number. So basically i'm out 7 grand because I trusted these guys. BEWARE. Giving one additional star because of all the good they've done for me in the past but obviously the new people who've taken over don't care about making things right. I'm also going to be reporting this mechanic to the Alberta Apprenticeship and Industry Training Board (Tradesecrets). read more

Great customer service which made ordering as well as picking up an alternator very easy. Knowledgeable staff and very competitive pricing.