This is a great company! Craftsmanship, reliability, fair prices. Strongly recommend!read more

We were extremely pleased with our floors. We have cherry floors that we had sanded down and…read morerefinished. They did an excellent job, the technicians were very professional and courteous. They put up sheets around where they were sanding so our house did not get dusty and then cleaned up where they were sanding every day before they left. The price was very reasonable for the work that was done.

I submitted a one sentence question via their website, complete with all my contact information…read more They did not offer me the courtesy of a response. A business that can't handle the smallest of details, can not be entrusted with larger tasks. Needless to say, I will not be pursuing any further business with them. Other area dealers offer a superior customer experience.

This is the second time we used them for carpet, the first was our stairs going up to the second…read morefloor and the entire second floor and the second the stairs going down to the basement and a good portion of the basement. They are great to work with, very kind and their installers were great both times. Would recommend to anyone looking for carpet.

Everything went fine. Quality of work. Products they sell is fine quality either way a range of…read moreprices.

We're very pleased with our new carpeting. From start to finish, Vince Marsilio and his staff were…read morevery helpful, knowledgeable, and professional. Many choices available and we were able to find just what we wanted. The installation crew did a great job. They were on time, very knowledgeable and professional. We would highly recommend West Michigan Carpet to our friends and would be happy to do business with them on any future needs.

They are very helpful and they have a nice selection of flooring. And at great pricing.read more

Even though we told them we are working on fixing a small section of our kitchen floor they treated…read moreus as if our project was really important. The gentleman helping us pulled out samples and helped us talk through our plan. He stayed with us for as long as we need and didn't get distracted by other customers that are going to make them more money. They had plenty of customer care representatives on the floor so no one was overlooked.

Our experience with Joe, Jake and team was great! We had part of our 100year old unfinished…read morebasement remodeled adding a full bath and laundry. The job was completed on time and on budget with professionalism and expertise all around. We would not hesitate to use them again.

I live in a rural town and premier came out to discuss our project. We appreciate his time.read more

*Avoid this business* I'm saying this to help you avoid the…read moreissues, stress and poor workmanship done on our counters. Issues include: messing up the counters during cutting three times and telling us to pick a new countertop or get a refund. Poor install job. Poor cutout for the sink install. Dust and material left at the job site. Very poor caulking job. One big issue I had was the backsplash. At first we said we wanted one but changed our minds and told them. We even emailed them and told them we didn't want one. When they measured for the countertops, they told me the contractor said we wanted the backsplash. NOT true at all! The contractor is my brother and he said the only thing he said to them was "hi". Seems as if they are trying to sell you more but do less work. Fingers are crossed nothing happens to the counters, because I would hate to deal with Granite Works again.

I will never deal with this business again. My countertop install was never complete in my opinion,…read more There was no calk to keep the seal tight, they solution was do it yourself, they never clean up the debris, screws and wood chips were left poor service.