Can't review the work. We were told we would get a call back and we never received the call.read more

Did a great job for me. Fees were very reasonable. He had very good communication and arrived as…read moreplanned. I'll use him again.

I called Cook's with a handful of problems I couldn't fix on my own. Jason was able to come out…read morepromptly and fixed all my issues in record time. He was incredibly courteous and knowledgeable, and even took the time to explain what he was doing and how the repairs worked. The price was very fair and I will be calling again next time something goes wrong in my home. Thank you Cook's!!

Excellent work done on time and as contracted. The employees sent to our home were highly skilled…read moreand professional.

About 20 years ago we needed a fireplace in our home and an awkward long room divided in half, and…read morethey accomplished both with a great addition. These are the Christmas-decorated east and west views of that. I asked them to leave it disconnected from the window wall as we had plans to replace that wall, and still do. It was a joy working with them. Shortly after we spread the joy of working for us to a different builder for a kitchen remodel, and what a difference! Those folks were swearing left and right and I thought one was angry regularly. Pennings employees were professional and kind and never cursed or swore. It really makes a difference.

Errogant people that if you don't speak just right to them while working through a crisis, they…read morewill hang up on you.

Just last year gave Pennings another try on a bathroom remodel project. I was asked to give my…read more"husband's phone number" as a contact. Huh? You know I buy my own cars, have credit in my name, and it is the 21st Century. I think it is the same woman who requested this that I spoke with on my previous attempt to work with your company. I can't seem to get past that initial phone contact...

It took at least a month to get an appointment for someone to come give me a consult. Leslie came…read moreto my home on April 5th. I thought I was going to get a couple estimates on different things we talked about but I heard nothing. I called Pennings and they told me Leslie had left so she would see who had the job on their desk and someone would call me back. A week later, I hadn't received a call so called again and told the person would all me about the job. Another week passes and I received no call. I finally decide I need to get on the books/schedule so I call to do that. Nope, someone has to call me first. It's now May 13th and no call as promised. I feel totally dissed.

This company is extremely unprofessional. I contacted them about a repair and they were…read moreinterested. We had an agreed upon time (which I took time off work) and four minutes before they were suppose to arrive, I received a text message they would be two hours late. After waiting two and a half hours, I contacted them and was told an emergency job popped up. We agreed to reschedule. They didn't arrive for the second agreed upon time and after waiting fifteen minutes I contacted them and was told there were two jobs ahead of me and they would let me know the ETA. I never heard back from them. This company is not serious about their commitments. I am very disappointed I allowed myself to be taken advantage of more than once.

I tried several handypersons first and had an appointment with one, when I saw on YELP this…read moreperson's (Dave) page and he's a brother Veteran so I had to call and see if they could come sooner, he could so I cancelled the other appointment and we'll see. His wife was very kind and so I will finalize the review once he comes to cut out some ceramic tile. I got the hourly rate, which is competitive. More Later (4/19/23), but I must admit to Dave that I'm a little nervous, because of some of the reviews - but, everyone deserves a chance, so I'll trust in my brother veteran. 04/25/2023 10:09 a.m. Late, no phone call, so I called: 'he's running late probably 10:30 10:40, before he gets there." Well a phone call would have been nice." Yep she said. Got a follow up call from his wife apologizing and updating me when he'll be here. 1030 hrs. 04/25/2023 1050 hrs well he finally made it. Nice guy, really enjoyed talking with him while he worked and he was very fair with the price. These folks are the Mom & Pop variety shop and have the ability to do the job I needed him for. I would recommend clear and concise discussions about what you need done and writing it down. Dave and his wife are trying real hard to bring good service at a reasonable fee. This group get's a 4 and I'll tell you, as I work with him more, his rating will reflect his service capabilities. BE SPECIFIC when quoting jobs with Dave and take good notes.