After installation, we began experiencing water intrusion issues that were not present before. This…read morewinter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters.

My wife and I live in Vicksburg Michigan and have nice two story home that's around 17 years old…read more We noticed that some of our shingles had either come lose or were missing in places after a very windy storm. Instead of just getting a quote on small repairs we figured all new would be the better move. After looking through some of the different roofing companies online that serviced our area we settled on Sherriff Goslin Roofing in Kalamazoo. They were the quickest to get back with us, and after meeting there representative for a free estimate we felt pretty good about the options that they offered. We were a bit nervous that this would be a huge expense, but only had to wait a day or two to get our quote, and it was a big relief to find out it was almost half of what we just paid for our new deck. So we gave them the go-ahead. They were able to come do it in the same month we got the quote and the job went very well indeed. They were very careful to make sure that everything surrounding our home would not fall victim to the removal and replacement of the old roof. Very efficient on the time it took to do the job. They even called us and told us that they could begin the job earlier if we wanted, due to their finishing a job not far from us. So we jumped at the opportunity to have them get started that afternoon and by around 5 or 6pm the next day they the work was completely done and cleaned-up leaving us with a beautiful new roof that we absolutely love. So let me end this by saying that Sherriff Goslin Roofing of Kalamazoo is a awesome choice if you are in the market for a new roof that is good quality, done within a great time-frame in a very professional manor that for us was way more affordable than we had originally thought something like this would be. Thank you Matt for the giving us the estimate, telling us all the differences of roofing choices, and being there for us to the very end, good job!

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

They were the best with such fast service! They care to do a good job and I will be using them…read moreagain in my future needs!

Great went out while away on vacation and during a Sub-Zero day, the heat failed. They came at…read moremidnight, house was 37 degrees, -12 outside. Got it fixed, safety tested and warned up! Super responsive and courteous! 45 from phone call to arrival. Very reasonable pricing.

Field Plumbing and Heating has always treated me well. They have been available when I needed them…read moreand have done excellent work. The service technicians are always polite, pleasant and considerate. I have always been pleased with their service.

Was very informative had great selection for free 8th easy to access they have alot of products to…read morechoose just ask and they will let you know if they tried or not

My experience exceeded my expectations. My estimate was accurate for a roof replacement and…read moreinsulation upgrade. Every one was helpful, timely, and answered all my queries about the process and cleanup. Afterward I felt that I made a good choice in choosing this company and their products. I recommend them completely.

We went with R&M because they were the least expensive and shortest wait time to get our roof done…read more Unfortunately, we wish we had gone a different direction. They waited until every shingle on the entire house was torn off to tell us we needed entirely new decking...another $9,000. Obviously, we were shocked and appalled, but we had no choice at that point. Not one single roofing company would have come out to take over. After the job was complete, there were roofing nails EVERYWHERE! We had to borrow a magnet and go over the property multiple times so our 4 year old didn't get a nail through the foot. Then, when rain or snow came, we had leaks around our chimney and bathroom vents...we still do because the owner is MIA and we are stuck trying to figure out how to resolve a problem they created. Don't be fooled by low prices or quick service to get things done. More than likely you are being duped into signing a contract that is not going to be honored.

We contacted R&M for a quote and not only was he the first to reply, he was the first to quote. And…read morewe were surprised to find he was the lowest. Sometimes it's recommended to not go with the lowest bid, but we were very glad we did. He didn't hesitate to tell us up front that we might need new decking and what that cost would be. He not vented only along the ridge but nearer the gutters as well. He even replaced some bathroom vents which really improved the overall look. Because they replaced the decking the drip edge didn't function properly. When it was discovered they came out the same day and put a larger drip edge to fix at no additional cost. We give him a 5 of 5 stars!

SW Michigan Roofing and Construction did a roofing job on our rental house. They did a great…read morequality job, completed it on time and on schedule, and did so at a reasonable price. We highly recommend them.

From the owner: Now Offering Free Gutters with Roof Replacements!…read more Southwest Michigan Roofing & Construction is now offering FREE gutter installation (up to 100 ft) with every full roof replacement. This new add-on service helps protect your roof, siding, and foundation — and we’re offering it at no extra cost this month. • Roofing Pros with Years of Experience • Seamless Gutters Installed by Our Trusted Crew • Clean-Up, Haul-Off, and Final Inspection Included Offer ends August 15 – Limited Availability – Book Your Free Estimate Today