Western Recovery is a place that you do not want to do business with. I thought all towing…read morecompanies were interested in business, but apparently Western Recovery is not. I called Sunday to schedule a pick up of an old car that I needed to be delivered. While the price was fair, there service is lacking. They quoted me a price, and told me that it was a 30-45 minute wait, which was no problem, and about 20 minutes later, they called and said they were only doing police calls, and would have to pass. I called A-1 Towing and they came out immediately and it cost me almost 100 bucks more. It seems that these towing companies only wish to get paid by the city and nothing else. In short if you are broke down call someone else

My car was dead in my driveway and needed to be towed to the dealership. They came in less than an…read morehour and got it there in no time. They were quick and the guy was super nice. Would definitely use them again!!!

Unethical business. Their tow truck driver dropped our vehicle and is not willing to take full…read moreresponsibility for the damage caused by their tow truck driver. If you are looking for a towing company that will make things right if they make a mistake and damage your vehicle, look elsewhere.

Quick response, great service and reasonably priced!read more

Called this business when my car broke down and they came right away and had a great price…read more I requested them to tow my vehicle and the service was very good and and great price

Had one heck of an emergency. Brother locked his keys in the trunk of his car, Mercedes so the…read moretrunk is like a safe, no way in without a key, the dealer, or leave it in the hood long enough, but this was south Cooper in Aggtown, not South Dtown. So we called a tow truck to have it lifted to Park Place. It was way after hours on a Sunday so It was a crap shoot. Called Alcantar, was quoted $80 over the phone and about an hour wait. Well the wait was about a half hour so that was super good. The driver was nice, pleasant, and worked a miracle to get that 5000 pound beast on the flat bed. Wiggled it and wriggled it until it was up. Got it to the dealership a few miles up the road, and wiggled it off the truck. Now here is what went bad. Was quoted $80, We were charged $115, still have the receipt. I did inform them the car was a lock out and the car could not be placed in neutral and asked for the worst case scenario price and was told $80. Not going to argue though because the driver did an excellent job of getting there in a timely manner, on a Sunday, and handled the car with kid gloves. Was probably worth $150 since it was Mother's Day and after 6 pm. I am rating it a 4 though the next time, I would expect the price quoted to be the price paid and allow me to decide the tip, not just upcharge me.

Amazing prices. They only charged me 70 bucks versus another towing wanting to charge 150. Very…read moreresponsive and quick to the scene.

It is sad when you find yourself in a situation and the level of assistance you get from tow truck…read moredrivers contracted by AAA is poor. It's bad with inflation being what it is, We as a People carry our businesses this way. Not only was Big Dogz not able to assist with towing for whatever ridiculous reason, you had all the excuses in the world before you even got to the scene to assist. Left on the side of the road to figure shit out. Please do not worry about me ever requesting your assistance. If my roadside service ever say that this company is assisting, I will request someone else. You keep doing business like this, you will not have a business. # Dr. Lane

On 10/25/2024 our 2000 Ford F-250 Deisel Truck would not start. We called Escapees(our roadside…read moreprovider) and Jeffrey from Big Dogz Towing came out. After one attempt at jumping our truck, it still wouldn't start. He cleaned the battery terminals and tightened them....still wouldn't start. He brought back his 2 larger battery chargers, and because of that 2nd effort, and going the extra mile, he was able to get the truck started. We would recommend Jeffrey and Big Dogz Towing for any roadside assistance that you might require. He is kind and knowledgeable!

The service Raam provided was excellent! My driver Ryan was very helpful and patient! And the…read moredispatcher Vanessa made sure my tow went smoothly and was very kind!

My wife & I have been AAA members for 20+ years. When we have needed roadside service (almost…read morealways for a dead battery that needs replacement) RAAM has responded to provide AAA service. We have been very satisfied with their service. In fact as I type this they are just now leaving my residence where they replaced a faulty battery. The nearest crew to be dispatched to me to jump and test the battery (which had a bad cell and needed to be replaced) did not have the right size battery for my truck in their vehicle, so they called another nearby crew finishing up another call who did --- and brought the battery to them so they could complete the job. Their crews were very professional & polite and - from the moment I contacted AAA, they updated me on their ETA via text message and cell phone calls, and they were very communicative when they arrived on the scene, diagnosed my problem, and then called another truck to deliver the battery I needed. Based on my experiences I would highly recommend them. I find it strange that all of their reviews here are either Five Star or One Star reviews - given that I have had multiple experiences with them over many years and would rate all of them at "Five Stars."

I have a 2019 Dodge Ram 1500 that was in a car accident back in November 2020. The car pulled out…read moreon me at a red light intersection causing significant damage. I contacted Jason, my mechanic advisor at Meador Chrysler Jeep Dodge Ram who recommended Ken Ballard Lynn Smith Collision Center. Ken took over and was very reassuring that his team could repair the damages to my truck, but I wasn't so confident because of how it looked and especially once I saw the damages marked and all broken down into pieces. It was a very challenging project to get done but Ken kept me in the loop of the repair process the whole way. There were more damages found during the repair that I was informed of that could have easily classified the vehicle as being totaled by my insurance. Ken was steadfast that his team could do the job as they had done before for other customers, so I said to continue with the repairs. A couple months went by and by February 2021 Ken called saying that I could come by and pick up my truck. I was nervous when I saw the truck again and admit that I was skeptical that everything was put back together and painted right as if the accident never happened. I was amazed at how good the body & paint job looked and was very satisfied. The underside of the body, suspension, and frame damage was another concern, but Lynn Smith Collision Center offers a lifetime warranty on all of their work. I must say that so far I am very pleased over the extensive work and challenges that was done to my still very new like 2019 Ram 1500 truck. I waited to post a review to drive the truck for a couple of months to get a really good feel of how the truck drives and handles since the accident. Everything seems to be in order and the truck drives very well, so Ken Ballard I thank you and if you get to read this review, then please tell your repair team that they did a very good job getting me back rolling again. Thank you Lynn Smith Collision Center, and I especially extend a thank you to you Ken for a job well done. If I ever need you, then I know where to go!

My car was in the collision center to repair damage from 2 accidents. They provided a loner…read morevehicle, and only required the fuel used to be replaced GREAT. The extensive work required was accomplished in a timely manner. When I picked up the car it looked as if nothing had ever happened to it. They did an outstanding job. The customer service provided by Tim Beamish, and Dianna was outstanding. Any time I called she provided an accurate update. Tim called me with updates during the process, kept me up to date. The big part was the car was ready when he said it would be. I heartily recommend this collision center to others.