I come here because they're the only option. 9 times out of ten, the customer service is poor. The metal is decent but the 4x8 1/8 aluminum sheets are very scratched up because of careless handling. read more

Man these people are fair as hell they are good to me and never rude i feel i get a pretty fair amount paid somtimes i even go dang i didnt know i would get that much but it is what it is i look at it as cleaning up my enviroment one peace of trash at a time anyone that says bad stuff about them needs to learn how to scrap god bless have a great life peoples read more

I will say the people that work here are super nice. That is why I gave 2 stars. That being said, I am a professional who brought 1100 lbs of communication cable to this place. I un bagged it and put it in their bin. Their scale said it was 842 pounds. This is not accurate at all. It was over 1000 pounds I know this because I weighed it. I took my copper wire south and sure enough, their scale in santarita County was on the money. I will not becoming back with my non ferrous, I've lost to much trust. 200 lbs or more is unacceptable when you are a weights company. read more

If you want commercial customers to come, you need to be reliable. No sales on Saturdays even when your voicemail clearly states sales are open Saturday until 11:30. Every employee is quite happy to explain it's not their job, I'll be more than happy to pay a little more for metal elsewhere for a business that can actually pick up the phone during business hours and understands posted hours are important read more

Very convenient location right off the freeway. The staff is friendly and knowledgeable and always ready to provide assistance and answer any questions. Plus, their rates are the best I've found in the Bay Area, which keeps me coming back. If you're looking for a reliable place for recycling, this is definitely the go-to spot! read more

I've been doing business here for years and can't believe how bad customer service has failed the public. 500lb minimum before you can get paid for metal? Corporate greed!! As soon as customers begin to get ahead businesses start shafting the customers so that they get higher profits and customer service goes down the drain!! How sad for hard working customers and a shame for corporate greed read more

Tim and Mario were very helpful with ordering some round steel tube. They polite over the phone and set it aside for easy pickup.

I went here to recycle (and get paid) for my old Jeep Rims. The place isn't laid out to good and I was lost on where to go to get my rims weighed and where to park. I had to ask 3 different workers all of whom directed me to different areas. Finally because this place is small, I was able to get to the correct area, had my rims weighed, and processed paperwork to get my pay. According to law, I have to wait 3 days for my check to be mailed/or picked up. I elected to have it mailed. If you're in the Vallejo/Benicia area, this is an alright place to recycle your metal/aluminum/alloy. I just wished their directions were a little more transparent. read more

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This place has some of the lamest cashiers ever. I came to pick up my check, brought my ID and the lady was so rude, rolling her eyes the whole time, acting like she wasn't even going to print my check. I have nothing bad to say about the laborers on the yard, but i could see that cashier losing her job in the very near future... read more

F this place. You need 500lbs of metal to get paid. That's a washer, dryer, stove, water heater, fridge, and a set a rims to get that weight. They basically want local residents to donate their shīt. Come one. Break off the locals with a couple of bucks. Why scam your customers? You're encouraging people to steal metals just to meet your quarter ton requirement. Anyway they don't even direct you on where to get weighed. There are better places to dump your metals. No wonder people dump stuff right on Sonoma. read more

Apparently, at least 200 LB of ferrous metals must be dropped off to become eligible to be paid for delivering scrap iron here; but, we did not see that requirement posted anywhere on the premises. read more

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Came here today at 12 pm. Was told it was best place to take scrap. Apparently it's lunch time. 30 min break. Then i wanted to leave but my truck was pinned in. Had to wait 40 mins. while a huge crane moved huge pieces of heavy metal over, around and dangling above my vehicle with other people standing nearby. Not safe at all.1 hour later and still waiting. Just for a few pieces of scrap. Not worth the hassle or my safety. read more

Alco Iron & Metal - Huge crane operating just feet from me, my vehicle and other people. Felt unsafe and trapped - Metal Fabricators Near Me - Vallejo, California

We waited 3 and a half hours for three little poles to be cute!!! The staff @ this Alco are the laziest i have ever seen. One of the staff members left all his customer waiting to be helped and went to his gray Nissan to eat his Banana, watched something on his phone with his Ac on is truck running the whole time then proceeded to take a long ass Nap!! WTF You could of asked someone else to help your line of customers you abandoned. Supposedly no Supervisors around to make sure customers are being helped. If you don't want to waist your whole day stay away from the Vallejo Alco. I wish I could give Negative 5 stars read more

This place is a complete and utter scam. Two weeks and still no check. They will rate all copper the same (2) even if it's spotless. They should be audited by someone other than the worthless state. Save yourself time and frustration and go somewhere else. I'm going to talk to a family member of mine that works at the Vallejo paper and see what they can do about calling this scam out. I know I can't be the only one. I don't need the money, I have the resources to start something, but I don't like being scammed by anyone. Time to set up a Sting Operation. read more

This place is a scam. They rate all copper the same regardless of condition. New copper gets rated the same as old copper with soldered or brazed connections. I've been there twice and they've scammed me both times. Save yourself some money and go somewhere else. This place won't send me my check for what they owe me 4 months now and nothing. This place should be audited read more

I was told to take my scrap around back and see Luis, well Luis couldn't be ound or was to busy to get out of a crane, so I didn't get a yellow slip, the cashier ask me to back a get a yellow slip, I'm in a walking boot. I said Luis is too busy appently nobody get out to help me....The fat bitch was very rude. Won't be going back ever. read more

Just took 100lbs of bright and shiny copper in and they paid $2.78 a lb I call my old place in San Diego that I used to go to and it $3.50 a lb and $3.60 a lb if you have over 100 lbs. Is this even legit? Maybe I'll hold on to it the next time...... read more

BEST PRICES FOR SURE*** These people are the best. This is the only place I will go to recycle my metal. They are very friendly and professional. The kind way they speak to you, shows they genuinely care about their customers and it shows BIGTIME! When you pull into the yard, its like seeing family* Thank you all, Carrie is awesome and as long as she's here...this is where I will continue to come. read more

Literally worst service of my life. Was sent in a ton of circles and got no help. All I wanted to do was recycle an aluminum awning. Poor service. This place needs new management read more

Best prices in the area, they load you up pretty quick and no problems being a retail consumer.

This is one of the worst business in Vallejo. Total rip off, over priced and have total piece of junk unsafe trucks and unlicensed drivers driving them. I think you can tell by all the one star reviews that everyone thinks the same. read more

Went to this place yesterday to recycle some metals, was a bit confused on where to go but a staff member walked by, pointed me in the right direction and from then on it was a pleasant experience. The staff was great, and the wait time was minimal. Thanks for your help. read more

I don't write reviews often, because most business' are at best-sub par. I am happy to say the staff at Alco are by far, and surprisingly, make Alco one of the BEST business' I've had the pleasure of working with! Jay, Miguel, Luis, and Cindy are truly exceptional people that actually strive to do as much as possible to help their customers, and represent their place of employment to the best of their ability! I applaud these kind, knowledgeable, hard working individuals for a job well done! Thank you for making the gruelling task of recycling such a memorable experience each and every time every time I go to Alco in Vallejo. read more

Payouts here are better than most in the area. They also have a good selection of metal for purchase.

Best places to sell your scrap metals! The workers are very friendly and the prices are at current market value, or even a little better. If you need to buy scrap metals for projects, this is also a good place to go. read more

Best customer service in Vallejo! Thank you to the men upfront. Very patient and informative. Great experience. Oh and also thank you to the ladies in the back with the money. Pretty! Friendly! Professional! Thank you again. read more

Horrible prices. Long waits to scrap and take your information. They will not even give you a quote for "house wire" over the phone. They act like they don't even know what it is. Save up enough to take the drive to aarons netals in oakland. They are quick and will quote you over the phone. Alco metals is aweful and i will never go there again read more

Thieves! I had them pick up my 12 foot steel recycle bin that I owned that was full of recyclable metals. I called them every day for a week trying to get my recycle bin back. After several weeks of getting the runaround they told me my container had been recycled and they didn't pay me for any of the contents of the bin or the bin itself. I've heard from several other local businesses that this is just how they operate. I don't know how a business can survive with such a horrible reputation. read more

Sale guy quoted me 85 dollars hourly rate to weld. He told me it would take 4 hours to make a skate rail and parts was like 37 for material. But he could not help me since I was not familiar with this place. He could only help if I knew exactly what I wanted. I have welded before and cut metal before, if he didn't want or do this kind of work just say so, why is he going to lie. Be honest. read more

Evidently their posted hours are as irrelevant as their regard for the customer. I was in line, with presorted, bagged cans, and 15 minutes before the posted closing time an employee told me to take a hike, that by the time he got done with the 3 other people ahead of me it would be later than he was willing to be there. I called the office as I left, a man answered and asked if I'd hold while he spoke to someone about the issue. Then a woman picked up the line and she either hung up on me or the call dropped. Maybe they should post an earlier closing time, or stop people before they get out of their cars. Or maybe they should get employees who have enough respect for themselves and others that they don't need to be a jerk to make themselves feel good. read more

I do a lot of business with the scrap yards in the Bay Area being a plumber. I faithfully turn my copper in twice a month and generally I can expect to get around $400. I separate the clean copper from the brass from the dirty copper and that allows me to maximize what I get. You can imagine how surprised I was when I was told I was only getting two hundred and seventy one dollars. This was apparently due to the market crash. When checking around I discovered that these prices were at least 75 percent lower than the norm. I discovered this as I was talking to a manager at an unrelated Alco iron and metal company scrap yard. All I was trying to do was get some sort of understanding as to how they determine their pricing from shop to shop. I was rudely hung up on. These guys must not like business. Unimpressed! read more

Difficult experience for first time customers. No signs outside or in for where to go with iron vs. other metals, or where to get paid. Signs go along way and are cheap. Not sure how prices compare again, my first time at a 'steel mill'. read more