Rented a piece of equipment to dig holes on a Saturday. We didn't really pay attention to the fact that it close at 5 and didn't open till Monday. Was kind of worried if we get charged more for turning it in Monday morning. First thing I did after getting off work monday morning was drive over to drop it off. Have to say I was very impressed with the level of service .... Super friendly and professional. Guided me in the right direction and unloaded the equipment. Then I went to register and checked out. Glad to find out that they are reasonable and as long as ur turning it in at a decent time they understand things happen. Will definitely consider them if I need to rent anything else in the future. read more

I had a huge DIY project for my house. I needed scaffolding and a trailer to haul the scaffolding and building materials. I'm so thankful that the equipment I rented was good quality and strong for the work I needed to do. The staff at check-in at the front desk was awesome and the guys that loaded up my rental were super helpful. I was able to understand the equipment assembly with the instructions they provided with no problems. A special shout out to Shantee at check out. Best customer service I've experienced anywhere. Thank you and God Bless you all. read more

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A bit disappointed today. I was rented a unit to do a job and it was not the right piece of equipment for the application of which it was intended. When I brought the unit in to ask for a credit on his equipment he did credit me 20.00 which was kind of him but he should have exchanged it for a smaller unit. Now I have to pay twice to do what should have only cast me once read more

Fast, easy and helpful employees, i went to the website picked my item, went to the shop within 5 minutes im out with a floor scrubber very helpful employees. This place is awesome. read more

This is a business with integrity. Needed to rent a piece of equipment, so I reserved it for the weekend. Unfortunately the person who had the same equipment rented extended their rental, so my equipment was not available for me. Shantee and Javier were proactive and made things right. Got me a similar piece of equipment and had me on my way. They were kind and professional, and I highly recommend this place for your equipment needs. read more

Allstar rents is a nice local business. I had to rent a 6' scaffolding. They helped me with the setup and configuration. Good people too.

Dave and the rest of the guys at All Star were awesome. Encouraging, helpful, and kind. I will absolutely use them again. If you need to rent something-check them out! Customer service is top notch! Gina and Nicole Arch Beauty Bar read more

I rented equipment for a party and everything was clean and in working condition. They also didn't look worn out or abused. I would definitely recommend this place. read more

Finally started my own DIY project at the house installing turf so I ordered my bass rock and my quarter dust from stoneyard masonry and then I need a plate compactor. thankfully I've always known about the spot in Fairfield for years and always wondered if I ever will rent something? I did rent a plate compactor from start to finish the service was great. My wife and mother-in-law rented the item while I was prepping and setting up the base rock in the backyard. The rental with smoothly equipment was easy to use and it most certainly helped prep and compact the base for my turf I will highly likely see these guys again to rent something else local in town very customer service driven and helpful in answering questions you may have regarding your project check this place out if you need some tools to get something done at home and you don't feel like buying them to store them yourself read more

They supplied me with a drain snake wayyyy bigger than what would fit down my drain, even after showing him a photo with tape measure of the drain and explaining to him what I was going to do with it. He gave me a drain snake that cleans out tree roots, which was not my issue, he didn't ask, he gave me the biggest, heaviest most expensive rental he had. I threw my back out trying to get it out the car, only to have to turn around and put it back in and take it back down there to exchange. I had to call family for help of course but damage on my back was done. They loaded it into my car and I really wasn't able to see how big of a snake they had actually given me until I had to get it out. read more

All Star has the equipment I need, reasonably priced and convenient. They are helpful in suggesting solutions to projects, and have a positive sense of urgency in helping me get things done. Small town atmosphere is great. They are a great asset. read more

Rude customer service. I didn't get the guy's name but I think he's new. I went to another place instead. I can't give business to unkind people. read more

Fast friendly service. They loaded and unload the equipment.I reserved the equipment for eight hours and returned it early.I was only charged for the time that I used it. Very pleased with the whole process I will definitely be back. read more

I just recently needed to load a Gaylord box on a pallet on the back of my truck that was 1200 pounds thinking about renting a forklift so I went to All Star rental to see what was available they offered me a manual Forklift that's similar to a pallet jack it worked wonderful the service was great I definitely recommend this type of rental for everyone that need a forklift that don't have the means to charge one or Afford to rent a big one this works great read more

Was in need of a engine hoist and All Star Rents was there for me. I called in advance to reserve the hoist knowing that there probably weren't that many available. Good thing I did, b/c the day before they called me to see if I could get by w/another kind of hoist. Not being familiar with hoists in general, I was hesitant, but in need, so agreed to rent the other if no other option. When I went to p/u hoist, the one I wanted was available. They had one of their guys to to another location to source the one I requested. Above and beyond. I got a quick lesson on how to put it together by watching them take it apart. It worked perfectly. Brought it back two days later and they even removed it from the truck bed. I'm glad b/c the damn thing is heavy. I have no issues going back to All Star Rents if the need arises. Thank you again. read more

We have rented equipment from this company several times and have had nothing but friendly and prompt customer service. Equipment has been in perfect working condition. If you call and reserve your rental ahead of time it makes picking up your equipment go quicker. We have, however, found Saturday mornings to be quite busy so be prepared for a few minute wait, but know that they take care of you in the order you got there. read more

A big thanks to Dave from all star rents! He was an immense help in getting me the proper piece of equipment in the difficult removal of parquet floors. Very reasonably priced and Dave helped me load and offload the equipment into my truck; I couldn't have done it without all star rents! read more

I was there today, and that guy Brian was helping me out. He is very good at what he does, but is he always by himself ? He came from the concrete mixer to load me up, then went back to the mixer for someone else, then got tables and chairs ! He is all over the yard ! WHERE IS BRIAN !?!? read more

I rented equipment from this location a few times already; never had a problem; great service. The other day I rented a tamper plate for the 4 hour minimum. I used it for an hour and a half job if that. I wasn't able to return it the same day because I didn't have anyone to help me lift it. So I brought it back the next day fully expecting to pay the 24 hour price. The service tech just decided not to charge me extra and sent me on my way! read more

All Star has provided great customer service, equipment for rent, with reasonable pricing through multiple transactions.

I needed a deck sander. They were fast,nice,and even helped me load the sander. Very fair prices.

Robert delivered the excavator then helped us dig the hole. Dave was friendly and helpful. All Star exceeded our expectations.

Called today looking for a cotton candy machine and I think Dave answered the phone and was super rude! The website says you have them, you can even check out with them. He was not helpful at all and just short and snappy. If you want to be known as a customer service company perhaps you should train your staff. Or maybe take them off of the phone calls since they don't care to help and want to argue with you. I told him they were on the website and he argued with me, saying, "click on it and it will show we don't have any here in Fairfield." So I did and low and behold it says they DO have them available in Fairfield. Go figure. Thanks Dave, you're a real peach. And like you said don't forget to mention it to the powers to be. read more

I have never experienced such horrible service, lazy workers, rude, has their friends hanging out in the office. Obviously they are not busy enough to do a good job at customer service. Billing errors not corrected and of course no one is going to assist, it's the good old boy crew in there. I will never patronize this business again and I would strongly advise you to look elsewhere and only go here for your last resort. Don "the branch manager" was so rude even stood up behind the desk when i ?'d him concerning billing like he was intimidating someone. Raised his voice said just because you didn't hear the policy doesn't mean it wasn't told to you. Again lazy, rude, degenrate boys working in a national business chain. HORRIBLE, HORRIBLE service!!!!!!!!!! If you patronize them don't say that you weren't warned!!!!!! read more

All Star Rents has been helping me out for about 6 years now. Whenever we need to rent tables and chairs for an event, they are reasonably priced and their location is very convenient for us. I spoke with a very kind gentleman yesterday to rent tables and chairs for my son's birthday party this weekend and he was able to meet all of my needs and was a joy to talk with on the phone -- not always the case when it comes to customer service via phone. Any time anyone asks me where they can rent things for an event, I recommend All Star Rents. They load and unload it for you and have a wide selection of items to choose from. I look forward to doing business with them again. Thanks! read more

I rented an 8hp tiller last week for an 80ft project and 25 feet into my project it threw a bolt. I returned it and they gave me a 60% refund. Everyone I talked to was helpful and friendly. I have no problem with malfunctioning equipment if I'm compensated for it. I am continuing my project with another tiller rental from All Star Rents. read more

Friendly and knowledgeable staff. I was pleased with the equipment and instruction given by the staff. Ted offered suggestions on the type and size of equipment to rent in relationship to the job I was doing. I will use All Sitar for my rental needs. read more

Rented a trailer in July and went to the dumps, on the way back the axle flange broke. I called and in two hours someone shows up to get me back to the rental yard. Don told me he would not charge me for the rental but i said i would come back and get a trailer another day and pay for one day. I was not able to use the trailer again so Don bills me for it anyways. When I called to get a credit Don told me I waited to long and I did use the trailer. Don forgot to account for the lost time and productivity we suffered because of All Stars substandard equipment. If you want to rent equipment i suggest you use another company unless you want poor service and worn out equipment or just read the other reviews. read more

I rent chairs and tables from them every year for thanksgiving and it's always very smooth. Very friendly staff!!

I recently needed to move some heavy equipment from my house to a storage facility. After reading reviews for several equipment rental services, I ended up renting a drop-deck trailer from All-Star rents. Everyone that I encountered at All-Star was friendly and helpful. And the cost of the trailer was very reasonable. I can recommend All-Star with no hesitation. read more

Best place in the north bay for sure! Great customer service, they go out of their way to get you what you need when you need it! Our business will only use these guys! read more

Rented a 65 foot Boom Lift. Robert the delivery guy was on time and gave some good instruction on how to operate the lift. He was quick, efficient and had me going in no time. For a reasonable fee I was able to relocated the lift to another site which help me out immensely. Would recommend this store to anyone. read more

I have used this yard in Fairfield for over 10 years. They have helped me way above an beyond. My truck broke down while I was pulling a trailer and they came up to pick up my trailer while my truck was towed. Great customer service. I have rented trailers and trucks from them and they are always right there for me and my business. Highly recommend. read more

I was having a difficult time finding a mini excavator for rent. With no other options, I replied to the comments and suggestions section of All star Rentals website. I thought there was little chance that anyone would actually read my request and reply. Less than ten minutes later my phone rang, it was John Wooten, of All Star Rents. He had all the information for the equipment I was trying to rent and it's availability. Problem Solved.... I would recommend this company to any person needing rental equipment. They exceeded my expectations. Thanks John... I'll be back!! read more

I've rented folding chairs from them about 4 times now. The prices are reasonable and they are very flexible when it comes to when they have to be returned and all that. If your return day falls on a weekend or holiday they just let you keep them at no extra charge until the following day instead of breaking your neck to get them back to them the day of your event. They are not super chatty on the phone....just right to the point, but they are very upbeat and polite. Just renting a dozen chairs here and there is a small deal, so I'm not sure how they are with bigger item and larger quantities, but the rent process is extremely hassle free. I kind of expect those processes to be a pain.....lots of paperwork to sign and/or deposits and explanations of all their policies....you know the red tape that makes you groan when it comes to renting anything. But they make it fast, easy and groan free. I appreciated being able to call them up the day before Christmas eve (because I forgot all about it until the last minute) and having them tell me no problem when do you want to pick them up! P.S. When I forgot to return my chairs the day after Christmas, we brought them in the following day and they only charged me 1/2 price being late one day. read more

I rented a forklift from All Star Rents, Fairfield, Monday afternoon, with a Tuesday delivery so that I could off-load an 1855-lb crate I was expecting to arrive from Sacramento. A large capacity forklift was the only way I was going to be able to get the crate out of the truck and I needed the forklift ASAP. Robert (driver) showed up ahead of schedule and stood by for 10-min. while we waited for the truck to arrive. I only needed the forklift for about 20-minutes and planned on just letting Robert leave with it instead of keeping it through tomorrow. The crate proved to be more difficult to move than expected; its footing was damaged (one corner setting on the ground) and it required the help of the truck driver to work together to slide the 10' long crate out onto the lift-gate, balance between the forks and the lift-gate to lower to the ground, and ultimately move onto my property. Robert was not only very patient, he provided guidance to us as we balanced the crate (containing a $6,500 paint booth) down to the ground and to its temporary resting place. When Robert arrived, he told me that he could wait for a "short time", if I didn't need the forklift long, or he would have to leave to pick up equipment in the field and would return tomorrow to pick it up. I truly appreciated Robert's patience in my inexperience of operating a forklift, and his guidance that helped me receive the delivery and avoid damaging my new piece of equipment. It is not often that I need to rent a forklift but I do have a need for specialized, expensive equipment that I would prefer to rent than purchase, only to use once or twice a year. Robert's customer service today makes my choice of future rentals simple. They will all come from All Star Rents. read more

Rented a cut off saw and it failed to start properly. I brought it back and tried to explain. They just bypass the safety and told me it was great. I rented two pieces of equipment the other had a bad cord. Charged me full price and showed no customer service. I will go somewhere else next time. read more