Warning: Do not hire this firm. Four years ago, the owner of this firm installed a gas stove in my…read morehome. He charged me over $1,100. This week, another technician who repaired the stove pointed out that a plate was not covering the electrical wiring behind the stove's kick plate. So, for four years, my family and I were using a GAS stove with exposed wiring just behind the kick plate. The owner came by today with a "colleague" to "investigate." His colleague admitted that a plate should cover the exposed wiring. Rather than admit this grievous oversight, the owner offered up this absurd explanation: Someone else removed the plate in the four years since the original installation. No one removed the plate. No one. Why would anyone do that? He also claims that he installed a shut off valve. I have asked the TSSA to launch an investigation. Save yourself the risk and trouble my family has unknowingly endured for four years. I urge you to choose another contractor. The owner will no doubt respond to this warning with denials and accusations. You can believe him if you want to but, if you do, you will regret it.

Nick did an amazing job running a gas line for my bbq. He provided a quote quickly, did a phone…read moreconsultation and answered a bunch of my questions over email. He did a very clean install, ensured it was hooked up safely and did a check of my water heater as well. He checked the meter and painted the rusted piping from the gas company. He was in and out with his assistant and was extremely friendly. I highly recommend him for all your gas needs!

If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!

I have dealt with Joe for many years now, he is an exceptional person who has kept our pool heater…read morerunning longer than it should have. Joe is professional and friendly but most importantly knowledgeable and reliable with his repair, would high recommend him.

Very professional and knew what he was doing. Have used others and no comparison. Top marks for…read moresafety, knowledge cleanliness and transparent and reasonable pricing. Would use no one else.

We came home from vacation to house that had no heat. There on call service was so fantastic! A…read moretechnician got back to me in a timely manner and was able to walk me through resetting our system! Saved him a trip and us some money!

From the owner: What started out as a husband and wife team in 1994, has grown to become one of Hamilton and…read moreNiagara region's largest independent award winning, heating and air conditioning, fireplace and IAQ centres. With 1 centrally located head office, over 30 specialists, 24 service trucks and 1 huge focused attitude on selling comfort - A-Plus Air is a family business. Not because every employee who works for us is a relative but because they are part of the A-Plus family - each dedicated to their career in the same way. We're inspired by great people who build great homes. We're inspired by people who are as passionate about their HVAC systems as they are of their kitchen cabinets.

Booked an appt with Stella about our fireplace not igniting. The tech came in and professionally…read morerepaired the unit in a timely manner. Very nice dealing with these folks. Highly recommend. :) 5 STARS

I would leave 0 stars if possible. Stella's team drilled through the main plumbing stack of my…read morehouse while installing the fireplace. Now the basement is ruined, the side of my house has a hole in it, the fireplace doesn't work and Stella's response is to hang up on me. Waiting over 10 days to hear from her insurance company. She said that I'm on my own and get another gas company to fix it. Do NOT buy from this company.