Absolutely outstanding service and quality healthcare! I called in the morning with a sinus…read moreinfection and associated headache that I had let go for too long, and it was now stopping me in my tracks. The office found an opening for me that afternoon, and the staff and healthcare provider gave me excellent service and care. In a time when healthcare feels like you are being rushed in and rushed out, it was refreshing to have a healthcare provider that spent time with me, listened to my health concerns and treated me with care and compassion. As a result of the outstanding care and service, I was well on my way to recovery!!

Dr. Alex is exceptional! She doesn't miss a thing when you describe your health situation. She…read morefollows up from check-up to checkup, having forgotten nothing. It's hard to describe how confident I am in the care she provides. As for the rare "emergency" visit, the practice sees me efficiently, especially if I use the 8am slot reserved for emergent patients.

We have been seeing Dr. Brown for over 9 years. He is kind and absolutely wonderful with children…read more There is never a long wait in the waiting room and we are always able to get a same day appointment when one of us is sick. Dr. Brown and his staff are all knowledgeable and friendly. My kids adore him and so do we! Highly recommend!!

Shocked that in 2023 a St Lukes practice could be this poorly run. The administrative staff made it…read moreeasily the worst experience I've ever had trying to obtain medical care. It's even more disheartening to see from similar reviews that this was a major problem as far back as 2018. I tried this practice when I was in need of a new physician and couldn't pass up a chance to have a doctor's office right in Bethlehem. I don't think I'd return even if I got hit by a garbage truck outside their door. Trust me, the convenience is NOT worth it. Just to be absolutely clear, the clinical staff and front office workers are competent - the problem lies in practice administration.

I regret to report that this is a very unprofessional business. There is a greater amount of…read moremiscommunication in the SBFP office than I have ever encountered in any other. The nurses at the reception desk are very kind and helpful, but they simply do not communicate with the doctor (and vice versa) OR the patient. I received a call from Lori (NOT a doctor, but a practitioner in the office) who unleashed a barrage of accusations against me regarding calls I was supposed to have made to them, appointments I did not make, etc., of which I had NO idea. She used condescending and accusatory language, and overall made me very uncomfortable and confused. I strongly advise against becoming a patient here.

Saint Luke's has gone way down hill over the last year or so. Not sure what is going on, but their…read moreaccess (wait times for appointments) has gone completely down the tubes. Also, their customer service is almost non-existent. If you don't believe me - go on line and try to get in touch with their customer service (it's virtually non-existent). I, like many others I know, am switching over to Penn medicine. They just acquired Doylestown Hospital. It is a bit farther of a drive, but well worth it at this point. Saint Luke's access times (wait times for an appointment) are crazy at this point. They have gone completely down hill over the past year and a half. I have dragged my elderly mother to appointments, only to be turned away because they didn't make the appointment correctly and didn't even bother to call me when they saw the appointment was incorrectly scheduled. Only response was "Sorry that happened." Unfortunately, at this point the trip to Doylestown is well worth the effort.

I am heartbroken for myself but very happy for the network for landing Dr. Douglas W. Lundy, MD,…read moreMBA, FAOA, FACS as the Chairman of your Department of Orthopedics. He is a kind, knowledgeable person and a fantastic individual and I can not praise him enough for the care he took with me for two years after an initial surgery was not helping. We took our time, he tried what he knew and when he finished I was no longer in pain and was onto regaining my walking capabilities again. It tool quite a while, but we got there, I know I could not have under the first surgeon. I told him on our last visit that (and this isn't bad) that I hoped tp have to never see him in a office visit again. I didn't mean to move however!!! :-) Georgia's lose is Pennsylvania's gain. Hey Dr. Lundy, I'm having an issue with the right knee, got someone you recommend? HAHA ... unfortunately not kidding about the other knee, but I hope to find another you. Thank YOU for what you did for me. I can never thank you enough.

Have been seeing her for almost a year, for skin cancer issues. A scary time for me, but she…read morecouldn't be more helpful and genuine person, I was in great hands. Will go to her for any other skin problems I have,also staff are friendly and personable.

Amazing staff, super friendly down to earth. She's not a miracle worker but if you following her…read moreadvice you will get results. Lost a lot of hair, she did a scalp biopsy and got me on a plan that's working. I see her every 3 months unless an issue comes up. I will continue to see her and recommend highly!